Ratings based on 68 Verified Reviews

3.5 out of 5
75% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Melania

I guess the customer is not always...right.

Posted Jul 4, 2017 on Hotels
The check-in was fast and pleasant. But, my last day of my stay was not so good. The fire alarm went off at 4:30 am and no staff knocked on doors to wake anyone up. It took me about 15 - 20 minutes to ascertain what was going on. When checking out I thought that I should be compensated for the inconvenience especially since I had stayed 3-4 nights.
Comment from Hotel Management
Aug 4, 2017
Sorry for the alarm, sometimes things are out of our control, and this was one of them.. Hope all other parts of your stay was good. Please come back to see us for we do value your stay with us.
2 out of 5
by A verified traveler

Comfort Inn Stay

Posted Jul 3, 2017 on Hotels
The bed was leaning at the foot end, tried to make the bed stable with a piece of wood, which didn't work, the carpet had holes in it (wear/tear).R #109
Comment from Hotel Management
Aug 30, 2017
WE are sorry your stay was not the best .I will look into the bed problem and make sure we get that fixed. Again thank you for staying with us.
5 out of 5
by Dennis

Great place to stay

Posted Jun 22, 2017 on Hotels
This might not be the plushest hotel, but it is kept very clean, the breakfast selection was great and the staff was super friendly. Also, there are so many restaurant choices in the immediate area.
Comment from Hotel Management
Aug 4, 2017
Thanks
4 out of 5
by Jennifer

Served our needs

Posted Jun 19, 2017 on Hotels
Stayed here when going to a baseball game for my son's birthday. Fresh popcorn in the lobby and got free snacks after having to wait a few minutes. Loved the counter lady. Room was comfortable and we had no problem sleeping. Breakfast was great and well stocked even though it was busy. Indoor pool is small but serves its purpose. More for kids. It was kind of cool so he opted for the hot tub.
Comment from Hotel Management
Jun 22, 2017
Thanks for staying with us. Hope your trip home was a safe one.
5 out of 5
by Nicole

Awesome stay

Posted Jun 14, 2017 on Hotels
My stay was excellent. I got the best rest ever.
Comment from Hotel Management
Jun 22, 2017
Thanks for staying with us.
1 out of 5
by Giovanni

My stay.

Posted Jun 11, 2017 on Hotels
Bad roon smell bad bad like cig tabaco and they could no change me. Parking bad bad and service just the night lady on front desk great person great cservice but afternoon and morning from 0 to 10 a 2.
Comment from Hotel Management
Jun 22, 2017
Thanks and we will work on your comments for a better nights stay for our guest.
2 out of 5
by Andrea

not happy

Posted Jun 9, 2017 on Hotels
The staff were nice but the management charged me twice and in the middle of my vacation this has left me short on money. They said they are going to fix it but they have not yet as of this writing. The room needed a lot of repairs. The air conditioner fell off the wall. The kick plate on the door was missing and you could see the hallway by two inches. The room sink also had hair in it from the last guest. I could have over looked that if they had at least not ripped me off.
Comment from Hotel Management
Jun 22, 2017
Your comments were given to the owners and thank you for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2017
We had a good experience overall, convenient and close to I65, room was very nice, but maybe due to the summer travel season, it felt overcrowded, with no room to sit for breakfast and small pool, which was too cold to swim in.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 3, 2017 on Hotels
3 out of 5
by Kevin

NEED LOTS OF MAINTENANCE ~ but loved staff!!!!!

Posted May 25, 2017 on Hotels
First room, the shower handle was broke and could not get hot water (only warm) AND the worst thing was that the lock between adjoining room was obviously broke (like someone planned to break in from the adjoining room). Luckily I checked it. Switched rooms. Second room ~ phone completely busted, 2 light bulbs missing and towel rack was bent and falling off the wall. 0 FOR 2 but i was too tired to move again.
Comment from Hotel Management
Jun 22, 2017
Thanks for your review. All department has been given your review to let them know we need work. We are sorry for less than a good stay with us.