Ratings based on 68 Verified Reviews

3.5 out of 5
75% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from indianapolis

Posted Oct 22, 2017
Stayed in this hotel 6 years ago and it was in pristine condition. Now, the carpets and bathrooms are filthy. The room smelled and blankets were dirty. Supposedly, renovations are to start next month. Staff very friendly and helpful. Stayed in at least 20 Comfort Suites across US and this one was by far the worst.
5 out of 5
Recommended
for Everyone
by A verified traveler

Rateing

Posted Oct 13, 2017
Employees were very professional and friendly. The facility was clean and the breakfast was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2017
It was ok, nothing special. The room was ok but the bedspreads had holes in it . They looked to be cigarette burns.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Awesome

Posted Aug 23, 2017
These people were awesome from check in to check out! The only issue we had was that the blow dryer didn't work. I called the front desk and not a minute later someone was at the door with another one. Love, love this place!!
Comment from Hotel Management
Aug 30, 2017 by gailanah, Hotel Management
We enjoyed you staying and thank so much. We are getting new dryers.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, FL

ok for overnight stay while traveling

Posted Aug 23, 2017
Pros: Convenient location, great people, comfortable.
Cons: Pool and hot tub area shows signs of wear.
Stopped off for the night while traveling. Hotel personnel were exceptional. the room was good, comfortable, and clean. Hot tub was very relaxing but was in need of reverberation.
Comment from Hotel Management
Aug 30, 2017 by gailanah, Hotel Management
Thanks please come back again and stay with us.
4 out of 5
by CHRISTINA L.

Softball @ Fultondale

Posted Jul 23, 2017 on Hotels
Great customer service! Surprisingly nice king suite. Reasonable rate for the room. Convenient to the ballpark and shopping/ restaurants.
Comment from Hotel Management
Aug 4, 2017
Thanks for your comments
3 out of 5
by Sidney

Posted Jul 15, 2017 on Hotels
Unfortunately my bed was quite uncomfortable, so I can't give this a high rating. I'll look for another hotel the next time I'm in the area.
Comment from Hotel Management
Aug 4, 2017
Thanks for taking the time to review our property
2 out of 5
by Terry

Posted Jul 11, 2017 on Hotels
room 304 door broken, air leaking water into carpet, room smelled horrible. nothing done and I haven't heard from hotel management.
Comment from Hotel Management
Aug 4, 2017
We will be making improvmnets
4 out of 5
by Daniel

Posted Jul 9, 2017 on Hotels
Comment from Hotel Management
Aug 4, 2017
thanks for your review
5 out of 5
by Joe

Awesome place

Posted Jul 8, 2017 on Hotels
Awesome quick check in. Clean room, good breakfast and a beyond polite staff all around. Would and will stay again!!
Comment from Hotel Management
Aug 30, 2017
Thanks for staying with us. Your comments were so nice.