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Beautiful view great buffet breakfast and clean nice hotel. The rooms and bathrooms are in definite need of an upgrade. Front desk stuff needs to adjust their attitude towards the guests they look unhappy and rude. The waiters and waitress are very nice and friendly.
We enjoyed our holiday as it was a well deserved break we both needed. The facilities & amenities were fantastic for a 4 star hotel and everything was on our doorstep.
Ideal hotel location, ocean frontage with pretty gardens. Free shuttle bus to Funchal. Staff in all departments helpful and friendly. Food of good quality, fresh and well presented in main restaurant. Italian restaurant on garden level (pre book) also excellent food but feels it needs more subdued ...
We had a lovely stay here. Well looked after by our host Grace and her team. She has a lovely home where you are made to feel like a member of the family. It is situated in the old town but away from the hustle and bustle of the restaurants and shops. We had a lovely sea view and the rooms were comfortable. ...
Had a great two weeks in Madeira, staying at Hotel Monte Carlo. Hotel was ok - not modern - a former private home, and school during WW2 - but rooms were nice, and kept clean and tidy. Our room lacked a balcony which we would have made a lot of use of, and no tea/coffee making facilities in the rooms. ...
Nice hotel with very friendly staff, a few things could improve the experience: Rooms clean and sufficiently spacious, bit dated and could do with new carpets (clean but a little worn). Wifi in rooms non-existent unless you stand right by the window. Blackout curtains do not black out completely ...
Very welocming staff and a wonderful location makes this one of the best hotels we ever stayed in. The outside facilities with pools and access to the sea with numerous terraced sun areas could not be beaten. The William restaurant is spectacular lovely food presented very nicely with a very informed ...
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