Ratings based on 143 Verified Reviews

4.4 out of 5
83% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Peaceful Hotel

Posted Oct 15, 2017
Great hotel in a quiet area, nicely furnished and very clean, staff very friendly. The pool and sunbathing areas have lovely views over the ocean. Never a problem getting a sunbed. A few nice local restaurants and then 25 min walk to the main strip.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Oct 13, 2017
Good location with bus stop right outside for going into Funchal. Right on the sea front with great views and good selection of restaurants nearby.
5 out of 5
Recommended
for Families
by A verified traveler from Sydney

Very nice hotel with very friendly staff

Posted Sep 26, 2017
Pros: Everything.
Location: Excellent location close to very good restaurants and cafes.
We couldn't have a better experience. Not only the hotel was very good but also the staff. We did have a week holidays in Funchal and we felt very comfortable in an excellent hotel which was very close to all amenities and in an excellent location. The breakfast was excellent and all the staff were very effective and very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from West midlands

Great facilities in excellent lication

Posted Sep 23, 2017
Pros: Facilities, pool area lovely and could not fault breakfast
Cons: Female reception staff quite abrupt
Location: Perfect location for walk into Funchal, public transport excellent
Only negative comment is that the reception staff were not over friendly and we booked a family room which was very cramped and only given 2 chairs for 3 persons
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas Texas

Beautiful hotel amazing view close to the beach.

Posted Sep 17, 2017
Beautiful view great buffet breakfast and clean nice hotel. The rooms and bathrooms are in definite need of an upgrade. Front desk stuff needs to adjust their attitude towards the guests they look unhappy and rude. The waiters and waitress are very nice and friendly.
Comment from Hotel Management
Sep 18, 2017 by Arcília Martin, Hotel Management
We would like to thank you for your comment, which has deserved our utmost attention. It would be a pleasure for us to have a second chance and welcome you back at the Golden Residence Hotel in the near future. Kind regards,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 12, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice relaxing place to stay

Posted Jul 19, 2017
The hotel is in a great position, fantastic views, very relaxing and entensive choice of breakfast.
Comment from Hotel Management
Jul 24, 2017 by Arcília Martin, Hotel Management
Dear guests, Thank you for your stay with us and for your comments about it. We are very happy to know that we could bring you comfort while being with us. Looking forward to have the pleasure of welcoming you back at our Hotel, we remain with best regards. Arcília Martin Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

was excellent beach view

Posted Jul 14, 2017
Pros: food and views
Cons: Bed please pet double bed not two singles combined.
Location: walks,
loved it. The pool was great and the staff were very helpful and friendly
Comment from Hotel Management
Jul 24, 2017 by Arcília Martin, Hotel Management
Dear guest, Thank you very much for your comments regarding your stay at the Golden Residence Hotel. We were happy to know that we have made your holidays special as our main goal is to make our guests feel welcome and at home. We sincerely look forward to seeing you again in a near future. Kind regards, Arcília Martin Manager
5 out of 5
by A verified traveler

Happy first time experience of Madeira

Posted Jul 1, 2017 on Hotels
Friendly staff, convenient location for local bus service and hop on hop off tours. Also close to sea front walk.
Comment from Hotel Management
Jul 10, 2017
Dear guest, We are sincerely glad to receive your kind review regarding your stay in our Hotel and are very happy that we had the opportunity to leave you such positive experiences. We have very much appreciated your nice comment about our staff, your kind words have been passed on to them. On behalf of the Golden Residence Hotel team, I hope we have the pleasure of welcoming you back in the near future. In the meantime we remain with best regards from the sunny Madeira Island. Arcília Martin Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 5, 2017 on Hotels