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Pestana Promenade Ocean Resort Hotel

Star Rating
4 out of 5

Information

Reviews

4.6 / 5Wonderful
543 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Madeira Casino
    3 min drive
  • Popular Location
    CR7 Museum
    3 min drive
  • Popular Location
    Santa Catarina Park
    4 min drive
  • Airport
    Funchal (FNC-Cristiano Ronaldo)
    24 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-11-15. Try updating your dates to see prices for your trip.

    About this area

    Funchal

    Pestana Promenade Ocean Resort Hotel is located on the boardwalk and in a walkable area with good airport proximity. Those looking for an activity can check out Funchal Marina, while everyone can enjoy the natural beauty of Lido and Madeira Botanical Garden. Funchal Municipal Garden and Funchal-Monte Teleferico are also worth visiting. Our guests appreciate the hotel's central location.

    Visit our Funchal travel guide

    What's nearby

    • Popular Location
      Madeira Casino - 3 min drive
    • Popular Location
      CR7 Museum - 3 min drive
    • Popular Location
      Santa Catarina Park - 4 min drive
    • Popular Location
      Funchal Marina - 4 min drive
    • Popular Location
      Funchal Tourist Office - 6 min drive

    Getting around

    • Funchal (FNC-Cristiano Ronaldo) - 24 min drive

    About this property

    Pestana Promenade Ocean Resort Hotel

    Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. All 110 rooms offer free WiFi, balconies, and LCD TVs with cable channels. Minibars, room service, and hair dryers are among the other amenities available to guests.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: EUR 4.50 per day

    Food and drink

    • 2 restaurants
    • 1 bar
    • Room service available

    Things to do

    • Billiards/pool table
    • Fitness center
    • Indoor pool
    • Outdoor pool
    • Sauna
    • Spa services

    Family friendly

    • Dry cleaning service
    • Indoor pool
    • In-room child care (surcharge)
    • Laundry facilities
    • Outdoor pool

    Guest services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning service
    • Laundry facilities
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • Portuguese
    • Spanish

    Business services

    • Business center
    • Meeting rooms

    Outdoors

    • Garden
    • Terrace

    Spa

    • Body treatments
    • Facials
    • Massage/treatment rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Linens

    Bathroom

    • Bidet
    • Free toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • Cable channels
    • LCD TV

    Food and drink

    • Minibar

    Outdoor space

    • Balcony

    More

    • Phone
    • Safe

    Nearby things to do

    Activities

    • Parasailing
    • Scuba diving
    • Snorkeling
    • Water skiing
    • Windsurfing
    4.6

    Wonderful

    5 - Excellent
    346
    4 - Good
    169
    3 - Okay
    24
    2 - Mediocre
    3
    1 - Poor
    1
    4.5
    Cleanliness
    4.6
    Service and Staff
    4.5
    Amenities
    4.6
    Property condition

    5/5 Excellent

      Stayed 5 nights in Aug 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      We had a great time at this hotel. The pools are wonderful with views of the ocean and close access to the promenade. The restaurants are delicious and the staff are very friendly and accommodating. My only complaint is that the pool chairs need to be updated. The rooms are a little dated as well, but very nice and clean. We enjoyed the entertainment at night- karaoke and a spanish guitar player.

      Stayed 4 nights in Jul 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 3 nights in Jun 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Stayed 7 nights in Jun 2019

      3/5

      • Liked: Cleanliness, amenities, property conditions & facilities

      Check-in was underwhelming. It was late evening and the staff seemed uninterested. The layout is odd, and finding my room was weird: the ground floor is Level 0 and the reception hall is Level 5; unless you've been there before it's not immediately obvious that Level 5 represents street level and Level 0 is where most of the 'facilities' are located (i.e. the pool, bars, dining room …..). Having said that, my room on Level 0 had a 'balcony' which allowed direct entry to the pool area - very nice indeed. The 'Maitre D' was a bit grumpy, but in his job I'd be grumpy too !

      Stayed 7 nights in May 2019

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