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Pestana Promenade Ocean Resort Hotel

Star Rating
4 out of 5

Information

Reviews

4.6 / 5Wonderful
539 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Madeira Casino
    3 min drive
  • Popular Location
    CR7 Museum
    3 min drive
  • Popular Location
    Santa Catarina Park
    4 min drive
  • Airport
    Funchal (FNC-Cristiano Ronaldo)
    24 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767

    About this area

    Funchal

    Pestana Promenade Ocean Resort Hotel is located on the boardwalk and in a walkable area with good airport proximity. Those looking for an activity can check out Funchal Marina, while everyone can enjoy the natural beauty of Lido and Madeira Botanical Garden. Funchal Municipal Garden and Funchal-Monte Teleferico are also worth visiting. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Madeira Casino - 3 min drive
    • Popular Location
      CR7 Museum - 3 min drive
    • Popular Location
      Santa Catarina Park - 4 min drive
    • Popular Location
      Funchal Marina - 4 min drive
    • Popular Location
      Funchal Tourist Office - 6 min drive

    Getting around

    • Funchal (FNC-Cristiano Ronaldo) - 24 min drive

    About this property

    Pestana Promenade Ocean Resort Hotel

    Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. All 110 rooms offer free WiFi, balconies, and LCD TVs with cable channels. Minibars, room service, and hair dryers are among the other amenities available to guests.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: EUR 4.50 per day

    Food and drink

    • 2 restaurants
    • 1 bar
    • Room service available

    Things to do

    • Billiards/pool table
    • Fitness center
    • Indoor pool
    • Outdoor pool
    • Sauna
    • Spa services

    Family friendly

    • Dry cleaning service
    • Indoor pool
    • In-room child care (surcharge)
    • Laundry facilities
    • Outdoor pool

    Guest services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning service
    • Laundry facilities
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • Portuguese
    • Spanish

    Business services

    • Business center
    • Meeting rooms

    Outdoors

    • Garden
    • Terrace

    Spa

    • Body treatments
    • Facials
    • Massage/treatment rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Linens

    Bathroom

    • Bidet
    • Free toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • Cable channels
    • LCD TV

    Food and drink

    • Minibar

    Outdoor space

    • Balcony

    More

    • Phone
    • Safe

    Nearby things to do

    Activities

    • Parasailing
    • Scuba diving
    • Snorkeling
    • Water skiing
    • Windsurfing
    4.6

    Wonderful

    5 - Excellent
    346
    4 - Good
    165
    3 - Okay
    24
    2 - Mediocre
    3
    1 - Poor
    1
    4.5
    Cleanliness
    4.6
    Service and Staff
    4.4
    Amenities
    4.6
    Property condition

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Aug 2019

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Jun 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Jun 2019

    3/5

    Check-in was underwhelming. It was late evening and the staff seemed uninterested. The layout is odd, and finding my room was weird: the ground floor is Level 0 and the reception hall is Level 5; unless you've been there before it's not immediately obvious that Level 5 represents street level and Level 0 is where most of the 'facilities' are located (i.e. the pool, bars, dining room …..). Having said that, my room on Level 0 had a 'balcony' which allowed direct entry to the pool area - very nice indeed. The 'Maitre D' was a bit grumpy, but in his job I'd be grumpy too !

    Stayed 7 nights in May 2019

    4/5 Good

    Very good hotel in an excellent location near both shops and some excellent restaurants. Friendly staff and good facilities. Would definitely stay again and recommend to others. My only minor issues were: No tea/coffee making facilities in the room, which are found in other hotels (including Pestana). We had to use our own small travel kettle. I would like to have seen a greater selection of choices at breakfast - especially on the hot food. The hotel offers pay movies but our room had a small TV, which was positioned quite a way from the bed (for two people to watch, for example). Everything else was great.

    Stayed 10 nights in May 2019

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