Ratings based on 145 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Dec 5, 2017
Small hotel with nice lounge and dining room. Great views of Funchal and great garden. Found bed hard but hotel quickly fixed that. Walk to town is by busy narrow street, but can or public bus or hotel bus. Have stayed there eight to nine times!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Hastings, UK

Charming Hotel with Impressive Views.

Posted Nov 2, 2017
Lovely Hotel, spacious & comfortable. Loved the pool area and used the small gym to do Tai Chi. Quite a long walk into town and uphill to get back ,on busy narrow road. Best to use hotel shuttle, local bus or taxi.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sussex

Excellent hotel.

Posted Oct 24, 2017
An excellent hotel in a good location. Staff were very friendly and helpful. Room was big and bathroom was clean. Breakfast was a varied continental with cooked options. Eating on the patio overlooking Funchal was a great way to start the day. Hotel has a free shuttle into town but it is a pleassant walk down but we used taxi to get back. Would stay here again. Hotel has a pool but we didn't use it
4 out of 5
Recommended
for Everyone
by A verified traveler from Oxford

Superb staff

Posted Oct 5, 2017
Pros: Staff, food, location, views across bay - and geese to feed after breakfast
Cons: Cushions on loungers, tea/coffee facilities in room
Location: Everything in town short and cheap taxi ride away.
All staff VERY FRIENDLY, HELPFUL, and ACCOMMODATING. Cannot fault staff despite other reviews. Wifi seems to have improved, plenty of access in large atrium but slow in room. Here during bad weather causied BA to cancel our return flight - absolutely no help from BA! - coinciding with Monarch demise. Staff here could not have been better at supporting our predicament. At time of writing Expedia have arranged return flight 5 days after scheduled return - which was originally only a 5 night short break.......
3 out of 5
Recommended
for Couples
by A verified traveler from plymouth, uk

Struggling to maintain its class

Posted Sep 26, 2017
Pros: Staff, location, views, style.
Cons: Response to room defects. I know this is going to sound trivial but as an example, shower curtains that stop 1 inch above the bath, water everywhere.
Location: Good location. Nothing nearby but easy 20 minute walk into town. But cab it back.
This is a hotel ideally situated looking over Funchal, importantly its away from the new high rise hotels being crammed into what’s known as the tourist area. It has an elagent vibe to it, styled to match and more reminiscent of days gone by which is very nice. unfortunately it is now showing signs of use, chairs are starting to wear along with the rugs and carpets. In fact it could all do with a bit of TLC. However the staff make up for it by providing good service in a discrete and effortless way, especially as they seem to have no management support at all. The restaurant is very good both in food and views, if the menue is a bit limited. Overall it is a reasonable place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from coventry england

excellent hotel

Posted Sep 9, 2017
Pros: everything
Cons: wifi in rooms
Location: funchal has so many restaurants and lovely sea front walk
very good hotel will return in future lovely views over the sea and hills
5 out of 5
Recommended
for Families
by A verified traveler

Excellent Hotel

Posted Aug 16, 2017
Pros: Cleanliness and position
Cons: Pools are a little cool, adertised as 22 and 26 degrees, but were a lot colder.
Location: Bit remote, need transport if you venture outside hotel.
Really nice hotel overlooking the bay, great views from rooms and breakfast terrace. Staff are superb and always obliging. Very clean and superb pools. Hotel however is away from sea front and up a steep hill (Hence the views) need transport to fully appreciate or allow for Taxis, Hotel does have a shuttle bus that works to a timetable. Overall, excellent.
2 out of 5
by A verified traveler from Staffordshire,United Kingdom

Not a five star hotel,but far from it

Posted Apr 22, 2017
Pros: As mentioned above. Most staff are polite .
Cons: As above. More staff. More smiling faces. SORT THE WIFI !
Location: It is a good location to explore Funchal and the rest of Madeira. Hiring a car is recommended.
I will start with the good things first . The quinta das vistas is surrounded by a well maintained garden and has a great view of Funchal .Unfortunately the view and experience within was disappointing.This is a very quite hotel that even internet would dread to venture in.Eventhough the hotel provided free wifi, there was virtually no wifi in the rooms. The hotel reception was always filled with guests with their lap tops since that was the only place with some trace of wifi. There were times when even the reception lacked any wifi. I had a difficult time sorting my itinerary/bookings/check in etc.Finding a member of staff at the pool side bar/main bar/terrace/restaurant was a more arduous task than walking the lavada.Even scarce was a smiling member of staff.The hotel did not provide any news paper or information regarding local tourist attractions. This is certainly not a child friendly hotel and did not provide any entertainment for adults or children alike . I had to wait a lot on the terrace before being served. I suspect the hotel is working with the bare minimum number of staff.The rooms are quite basic and do not qualify for a 5 star rating [expedia rating].The hotel failed to inform me that there is a 8 euro room service charge .I had to argue my case before the manager agreed to waiver the room sevice charge.Overall this hotel provides amenities that can be found in any 3 star hotel.A 5 star rating is an insult to all the genuine 5 star hotels around the world.
5 out of 5
by Michaela

Madeiran Luxury and charm in one

Posted Apr 15, 2017 on Hotels
Madeira is an island of old-world charm, taking tea at Reid's. sauntering through the old town, beautiful tropical gardens and enjoying largely unspoilt, under developed scenery on this volcanic paradise. The Quinta das Vistas typifies this beautiful island. A mixture of turn of the century charm, beautiful furniture and beautiful gardens, this fabulous hotel has amazing views, excellent staff and couldn't do enough to meet your ever need. Whether it is the fantastic breakfast selection, the 4 course dinner menu, or just the chocolate on your pillow from the turn down service, every need was well and truly met in my week there. I couldn't recommend this hotel enough!
2 out of 5
by A verified traveler from Copenhagen

Excellent view - 20 minutes walk from City Center

Posted Mar 28, 2017
Pros: Nice view - overlooking the sea and the city
Cons: INTERNET - slow and is not working in the room! Pool should be 26 degrees - was never above 15 degrees
It seems like there is no management here. A lot of things did not work and it seemed like the staff did not know how to solve the problems. The internet is non-excisting in the room (despite a room with WiFi access was booked) High cost if they should solve it - EUR 25/day. One pool should be heated to 26 degrees Celcius which is nice during this time of the year (March 17) since it is still a bit cold at Madeira. The pool in the 2 weeks we stayed there was never above 15 degrees. Several request to the hotel staff resulted in absolutely nothing. At the breakfast restaurant - every morning you had to ask the staff to refill the food trays several time was totally empty.