Ratings based on 438 Verified Reviews

4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from UK

High standards in all respects

Posted Sep 23, 2017
Pros: Both staff of long-standing and younger colleagues were helpful and professional. The decor in public rooms was beautiful. Pools were excellent.
Location: Ask the staff for ideas and they will arrange whatever you decide on.
This lovely family owned hotel has the benefit of a beautiful, quiet garden although it is not too far from the centre of Funchal. Service is attentive but unobtrusive and the rooms are spacious and air-conditioned. Staff are cheerful and reliable in every department. Everything we enjoyed here was of a very high standard. The style of a traditional manor house was charming, including local embroidery and pottery.
5 out of 5
Recommended
for Couples
by A verified traveler from Glasgow

Excellent hotel, close to the centre.

Posted Sep 22, 2017
Pros: The staff, the location, the spaciousness, but above all the staff. It was also small enough to feel intimate.
Cons: Perhaps a refill of drinking water in the rooms?
Location: The hotel is close to the centre of Funchal, but remote enough to be away from the hustle and bustle. It was closer than hotels in the Hotel Zone!
The staff in the hotel are wonderful. All gifted with a natural, unforced charm and friendliness making the guests stay a pleasure. There is absolutely none of the "have a nice day" or overbearing obsequiousness, instead smiles and a genuine pleasure in having you in their hotel. The rooms were lovely and spacious. The food was excellent, with the breakfast being particularly generous. As it was our first visit to Madeira, the hotel really set an excellent benchmark; on the other hand everyone in Madeira was friendly and ever so helpful. When we return to the island we will definitely stay in this hotel as our stay has left us with nothing but fine memories, despite the steep walk up to the hotel, but everywhere in Madeira is steep!
5 out of 5
Recommended
for Couples
by A verified traveler from London

Excellent hotel for a relaxing stay

Posted Sep 16, 2017
Pros: The friendly and knowledgeable staff The relaxed atmosphere The special meal nights and the food from the pool bar
Cons: beds were a bit too hard
Location: Above the town but not too far away (20 minute walk and 5 euro taxi back)
The hotel is quite well situated in Funchal, above the town but relatively easy to walk to the centre (not so easy to walk back!). The room was large and comfortable (the bed was a bit hard for our liking) and the staff were friendly and knowledgeable. The special meals (Masterchef style meal and the Madeira night) were excellent and enjoyable. The meals from the pool bar were really good value for money but the main a la carte menu was a little too expensive. Excellent choice of options for breakfast
Comment from Hotel Management
Sep 18, 2017 by Andre Barreto, Hotel Management
We are delighted with the high score you have given your recent holiday at the Quintinha de São João. It was a pleasure to have been of service to you and we are so pleased that you enjoyed our staff, the atmosphere and the cuisine. We hope that you will choose the Quintinha for any further visits to Madeira. As you found the beds a bit too hard, please bear in mind that we would be pleased to provide a mattress topper for you. Kind regards Yours sincerely André Barreto General Mananger
5 out of 5
Recommended
for Everyone
by A verified traveler from Chester

Great character hotel

Posted Sep 7, 2017
Pros: Everything!
Cons: It is lovely just as it is.
Location: Loads to do on Madeira! Far too numerous to list everything, but a trip out to sea dolphin spotting is a must; as is the cable car ride to Monte!
Made to feel most welcome right from the moment of arrival. All of the staff are friendly and helpful. The buffet breakfast is good with lots of choice. The gardens and pools are lovely. The bedrooms are spacious and comfy. We loved every moment.
Comment from Hotel Management
Sep 8, 2017 by Andre Barreto, Hotel Management
I am delighted with your feedback regarding your experience at the Quintinha de São João and I thank you for going to the trouble and taking the time to express your opinion. As we constantly strive to achieve a high level of exceptional quality, I am thrilled to know how much you enjoyed our hotel and its services. Thank you also for the special mention for our staff. I will have great pleasure in sharing your words. We sincerely hope to have the pleasure of welcoming you back – as you say, there is loads to do on Madeira and we are ready willing and able to help you fulfill this. Kind regards, yours sincerely, André Barreto – General Manager.
5 out of 5
Recommended
for Couples
by A verified traveler from Colchester

A lovely holiday to remember for all good reasons

Posted Sep 2, 2017
Pros: Hotel well maintained throughout with a lovely garden and outdoor swimming pool. Away from noisy traffic and poorly behaved children .
Cons: Nothing, keep up the high standards.
Location: Short journey to marina, worth taking a trip to watch whales and dolphins.
A lovely holiday to remember for all the good reasons - hotel and facilities maintained to highest standards, food excellent and a good variety on the menu. Staff most helpful and they had a designated tourist advisor. Two swimming pools - outdoor and part cover on roof and well maintained garden to relax in. On site parking, and opportunity to drive local roads in Funchal, parking limited. The roads have improved considerably since our first visit 15 years ago, with the tunnels through the high hills the time taken to reach coastal towns is measured in minutes rather than hours.
Comment from Hotel Management
Sep 5, 2017 by Andre Barreto, Hotel Management
We are so happy to read that you had “a lovely holiday to remember for all good reasons”! This makes everything worthwhile and I have had great pleasure in sharing your comments with the rest of the staff. I am delighted that you found the team helpful, the cuisine excellent, the standards at their highest and our garden well maintained and relaxing. Yes, Madeira has evolved over the last 15 years and we are glad that you have had a positive experience. We hope that we will have the pleasure of welcoming you back soon. Kind regards, your sincerely, André Barreto – General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Excellent overnight stay after plane was delayed due to weather conditions. Comfortable room and excellent breakfast. Lovely gardens. Spent a relaxing day before going to the airport. Would recommend this hotel as something different from the resort hotels.
Comment from Hotel Management
Aug 25, 2017 by Andre Barreto, Hotel Management
We are sorry that the reason for your stay at the Quintinha de São João was due to a flight delay but are delighted that you enjoyed the comfortable room, the gardens and breakfast. We are also pleased to read that you were able to relax before going to the airport and that you would recommend the Quintinha. Please accept our grateful thanks for taking the time to share your experience on Expedia. Kind regards Yours sincerely André Barreto General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Aug 18, 2017
Pros: Great, friendly staff. Nice pool and bar. Good location clear of the busy part of the city
My wife and I had a great stay here. The included breakfast was very good and the hotel restaurant a good venue for Dinner. Will definitely stay here again when we return to Madeira
Comment from Hotel Management
Aug 22, 2017 by Andre Barreto, Hotel Management
We are delighted that you chose to stay at the Quintinha de São João and ecstatic that you will definitely stay here on your next visit to Madeira. Thank you for having taken the time and trouble to leave your review on Expedia and for rating us with 5 out of 5. Personalised service is very important to us and we are delighted that you have found our staff great and friendly. Thank you also for highlighting our location, breakfast and restaurant. It will be a great honour to welcome you back to the Quintinha de São João at a future date. Kind regards Yours sincerely André Barreto General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent, UK

Wonderful traditional hotel, great for couples.

Posted Aug 4, 2017
A lovely, homely hotel set close to the town but far enough away for it to be quiet, peaceful and relaxing. The pool area is perfect with a small bar serving food and drinks. Rooms are spacious and comfortable. We had two singles pitched together with comfortable yet cheap feeling mattresses. Staff were EXCELLENT, especially those working in the restaurant. Overall we had a lovely time and highly recommend it to anyone except maybe those with young children as there wasn't much in the name of entertainment for kids.
Comment from Hotel Management
Aug 7, 2017 by Andre Barreto, Hotel Management
Thank you very much indeed for taking the time and going to the trouble of sharing your thoughts regarding your recent stay at the Quintinha de São João on Expedia. It has given us much pleasure to read ourselves being described as a "wonderful traditional hotel", with a special mention of our staff. We are delighted that you had a lovely time and thank you for rating us with a top score and for recommending the Quintinha. We hope you will visit us again soon. Kind regards, yours sincerely, André Barreto, General Manager.
5 out of 5
Recommended
for Couples
by A verified traveler from London, England

Delightful hotel

Posted Jul 19, 2017
Pros: An oasis near to centre of Funchal!
Cons: We English like our cup of tea in the morning so tea and coffee making facilities in the room would make this place perfect.
Location: Located near to centre of Funchal, courtesy bus from hotel can take and pick you up.
Hotel is wonderful, great food, service, lovely staff and beautiful gardens. They go out of their way to make you feel welcome and comfortable. I would thoroughly recommend.
Comment from Hotel Management
Jul 19, 2017 by Andre Barreto, Hotel Management
What lovely description! An oasis near to the centre of Funchal. We thing this describes us perfectly (thank you!) We are most grateful for the high rating you have awarded your stay and for the lovely comments about our staff, food, gardens, comfort and service. Thank you too for your recommendation and we look forward immensely to welcoming you back for a future visit. If you would like to mention your preference for tea and coffee making facilities directly with us prior to your arrival, we will see what we can do. Kind regards, yours sincerely, André Barreto - General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Private Hotel very comfortable

Posted Jul 14, 2017
Pros: Comfort and clean rooms
Cons: Some standard food
Location: Located out of town 15 mins down and 25 mins up if you don't get out of breath. Nothing to do in the immediate local, not even a decent restaurant.
Hotel staff very helpful and pleasant, you have to ask the right questions to get information. The restaurant food is modern and a bit strange, could do with some basic cheaper food. The Hotel is located a 25 min walk up hill from the town and can be a bit strenuous when it is hot. Going down is fine although some of the paths are a bit rough. The Hotel could do with some music on the Patio in the evenings and was a bit quiet in July. Nice place to stay with good choice at breakfast. If you don't do uphill walking stay nearer the town, or catch a cab for 5 Euro.
Comment from Hotel Management
Jul 19, 2017 by Andre Barreto, Hotel Management
Thank you for your feedback following your recent stay at the Quintinha de São João. We are glad that you found the hotel to be very comfortable. We consider the information we provide a very personal subject and want to get to understand the tastes and preferences of you our visitor. There is never a "one size fits all" so we request all our guests to ask away as much as possible and you will always receive the best possible suggestions to suit you. We hope we will have the pleasure of welcoming you back to the Quintinha de São João in the near future. Kind regards Yours sincerely André Barreto General Manager