Ratings based on 36 Verified Reviews

3.2 out of 5
55% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler from London

In middle of everything easy access to city, buse

Posted Mar 2, 2018
Personal helpful a friendly. There 24/7 parking only in there partner hotel if there is a space. Bus brings you everywhere. There is
3 out of 5
for Everyone
by A verified traveler from Essex, UK

Close to all the amenities, town, beach, etc

Posted Feb 21, 2018
Pros: The fact the staff were all friendly.
Cons: The whole place could do with a make-over & spruced up. Even though it's an old building it could be a nice hotel if the curtains matched the beds etc
Location: Great location except for the vans coming to unload at the supermarket below(Double glazing) Close to all the shops and the beaches and events.
Dangerous windows, could do with a make-over BUT at the end of the end we only slept there. Could do with more choice at breakfast.
2 out of 5
by A verified traveler from Oxfordshire

Hotel in a good city centre location

Posted Jul 27, 2017
Pros: Its city centre location
Cons: Room furniture and toilets definitely needs improvement.
Location: There are lots of places to visit nearby museums, restaurants, the farmers market, cable car etc
The hotels entrance was not welcoming as it was sandwiched between a supermarket door and its delivery bay. Reception area looked decent with marble tiles on both the floor and walls. A lift was in place and stairs also had marble tiles, it was obvious it was grand at some point in its history. However, we were very disappointed as soon as we entered the room. The carpets were dirty, stained and didn't appeared to been vacuumed recently.Toilets smelt of urine, shower curtain was in a bad state and mould all over the walls. The towels were old and worn out but were plentiful.
4 out of 5
by A verified traveler

Lovely staff, perfect location.

Posted Nov 6, 2016 on Hotels
The hotel is basic, but three shared a 5th floor room with a balcony. There is a good supermarket below. The hotel's downside was the continental breakfast. Nice dining area, but very minimal choice. We did not expect a banquet for the amount we paid for the room but there were only rolls, cheese and ham, jam and fruit juice. Just fruit or yogurt or cereal would have made a difference.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 11, 2016 on Hotels
4 out of 5
for Other
by Carolyne

Great location, friendly staff

Posted Dec 26, 2012 on Ebookers
The location was perfect, just 2 minutes away from the centre and close for the market and marina. The staff were really friendly and helpful. The room was fine though could be a little noisy in the mornings as it was street facing and the Madeirans are very noisy. Breakfast was fine, the passionfruit juice always good. There was a lot to see in Madeira and funtoursmadeira.com have cheap tours with knowlegeable guides. The trip on the Ventura to the Islas Desertas was worth doing, even if you didn't get to walk very far on the islands, as the staff were qualified and knowledgeable and we had up to 10 dolphins bow riding. Monte Palace Gardens are fantastic, though the exotic bird collection at the Botannical Gardens was great. Food and drink were amazing and not expensive to eat out. I booked my own tours, but the staff at the hotel are happy to do it for you.
3 out of 5
by A verified traveler from Hamburg

Hotel ist zentral. Gute Möglichkeit zum Ausflüge

Posted Mar 22, 2018
Pros: Sehr zentral,gute Verbindung mit verschiedene Ausflugmöglichket
Cons: Disziplin mit Jugendliche In der Nacht, damit ruhig schlafen kann
Hotel ist sauber,nette Personal,einfache Früschtuck,aber in der Nacht ist sehr laut. Bis 3 Uhr unmöglich schlafen
3 out of 5
by A verified traveler from Varkaus

Funchanin keskustassa. Lyhyt matka minne tahansa.

Posted Nov 1, 2017 on Ebookers
Pros: Kunto kehno. Kylpyhuoneessa veden tuloa rajoitettu niin että peseytyminen oli vaikeaa. Aamiainen kovin vaatimaton. Erittäin kova katumelu.
Cons: Kylpyhuone ja aamiainen. Jos mahdollista, ei huonetta kadun vaan aurinkoterassin puolelta.
Location: Erittäin hyvä sijainti kaupungin keskustassa. Kaikki Funchanissa helposti tavoitettavissa, kuin myös bussit muualle Madeiralla.
Hotellin henkilökunta hyvin ystävällistä ja järjestelykykyistä. Meillä tilannetta paransi, että viereiset kaksi hotellia kuuluivat samalle omistajalle.
1 out of 5
by A verified traveler

Posted Sep 24, 2017
Cette endroit et un taudis ! Je ne comprends pas pourquoi il est toujours en 4* ...
3 out of 5
for Everyone
by A verified traveler

hôtel vétuste mais agréable, personnel prévenant

Posted Mar 9, 2017
Pros: l'accueil, le parking gratuit où j'ai pu toujours me garer. car se garer à Funchal est quasi impossible et cher.
Cons: la connexion wifi et les revêtements de sol dans les chambres plus de luminosité dans les salles communes
Location: en plein centre, tout ce fait à pied 5 minutes de la cathédrale et de l'océan
un hôtel en plein centre de Funchal, bien exposé. les chambres sont spacieuses avec un grand balcon bien exposé. au soleil le matin et ombragé dans la soirée. les chambres sont vétustes, la moquette devrai être changé depuis longtemps. le personnel de l'hôtel est au petit soin pour vous ils font leur maximum pour vous satisfaire, attention mon séjour s'est passé en basse saison. la connexion wifi est simplement dans la salle du petit déjeuné et au salon où il y manque une luminosité nécessaire pour s'y sentir bien.