Ratings based on 396 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Essex, England.
Excellent hotel conveniently located.Posted Jul 22, 2017
Pros: Great location with all the 5* comforts one expects. The general ambience is very appealing.
Cons: Everyone who works at the hotel aims to please you!
Location: There are many superb restaurants, serving local cuisine, very close to the hotel. Funchal city centre is only a short taxi ride away.
My husband & I had a fabulously memorable holiday in Madeira with our teenaged grandchildren. The hotel with beautiful views & excellent amenities contributed to making our stay so pleasant. The staff were very helpful in helping us select the tours & choosing restaurants close to the hotel on days we preferred not to dine in house. We would happily recommend this hotel to our friends.
for Everyoneby A verified traveler from Jersey, Channel Islands
Beautiful HotelPosted Jun 26, 2017
Cons: The courtesy Bus that runs throughout the day could perhaps do a couple of runs in the evening. Old town and Marina lovely but a long walk back uphill
Location: Lots of hotels in this area, so plenty of places to dine within about 1/4 mile radius
Totally 5* Staff were friendly and efficient, room views fabulous, dining very good with Il Gallo D'oro being the cherry on top, a must for foodies. Fab Spa facilities the treatments were excellent, have a mindfulness massage for total chill out amazing !
for Everyoneby A verified traveler from Naples, FL
Spectacular Vacation SpotPosted Jun 24, 2017
We loved our stay. The staff was attentive, the rooms were spacious and comfortable and the views were spectacular. We loved relaxing by the pool and enjoying the spa. Everything was perfect. We can't wait to go back.
for Everyoneby A verified traveler from Northants
Lovely hotelPosted Jun 3, 2017
Pros: Excellent room overlooking the bay. Very friendly and helpful staff
Cons: A little less push on the many trips suggested.
Location: Nice location far enough from Funchal for it to be very peaceful yet close enough to walk in if you wanted to.
Just got back from 5 nights here. Lovely room, plenty of space, well appointed. Great choice of places to relax. Excellent spa facilities.
for Everyoneby A verified traveler from oxford
Beautiful hotel in great locationPosted May 28, 2017
Great hotel with excellent facilities. Lovely pools and access to the sea. The staff were fantastic ... very helpful and welcoming. Rooms are very comfortable with everything you need and kept very clean. The hotel is a great place to eat and drink but also only a 15-20 minute stroll to to Funchal centre. I highly recommend it and look forward to returning soon.
for Couplesby A verified traveler from kent, england
Top class hotelPosted May 6, 2017
Pros: Staff and cleanliness
Location: Ideally situated for Funchal and only 25 mins drive from the airport
An excellent hotel particularly for mature adults. Every member of staff made time to answer any questions and it seemed that their only goal was to ensure our stay with them was as rewarding as possible. Although the hotel food was very good there are also many restaurants within easy walking distance. Funchal town centre is only 15 mins walk with all the little side streets and local craft shops
for Everyoneby A verified traveler from F
Perfect holidayPosted Apr 18, 2017
Staff were friendly, very helpful and the atmosphere was relaxing.
Posted Apr 15, 2017 on Hotels
for Everyoneby A verified traveler from Lisbon
The best hotel in EuropePosted Apr 15, 2017
Pros: Everything, this is a magical place in a beautiful island!
Location: Perfect location, near to the Funchal Citi Center
When we appreciate customer experience that can goes extra mile, The Cliff Bay goes even further... It's a perfect place for honeymoon, holidays and special occasions. The hotel views, facilities, staff, food, everything there is so amazing. We had a such memorable honeymoon in The Cliff Bay Hotel :)
for Everyoneby A verified traveler
TOP CLASS HOTEL IN EVERY WAYPosted Apr 12, 2017
Pros: EVERY THING
Cons: NOT A LOT
Location: WE WERE THERE FOR A REST AND RELAXATION
VERY COMFORTABLE DELIGHTFUL SCENERY BACKED UP WITH STAFF WHO LOOKED AFTER THE CUSTOMER