Ratings based on 21 Verified Reviews

4.6 out of 5
25% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Good location.

Posted Feb 23, 2018
Pros: Very clean and comfortable. Good breakfast choices.If you wanted your egg cooked differently to the scrambled egg on offer you only had to ask.
Cons: Safe badly sited. Had to get on hands and knees to use it. Waterproof mattress protector made me sweat in the night. No hooks in bathroom to hang robe
Location: Plenty of restaurants in walking distance or could eat in the hotel.Open air bar on top of hotel. Bus stop just round the corner.
Had a good weeks stay in February . Staff were very friendly and helpful. Didn’t use the pool or sun beds as weather not warm enough. Reasonable sized gym. Sauna and steam room. Did not use them as out walking most of the time. Had a 360 degree view from the rooftop bar. Also a bar and tv area next to the dining area. Staff told us where the best place to go and watch the carnival from.(which was brilliant).
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Fantastic hotel and perfect location

Posted Feb 6, 2018
It was fantastic. We went to celebrate our 10th wedding anniversary and to make it special they decorated room with petals and offered a bottle of champagne. All the staff were very helpful and everything is very close by. Hop on hop off is 100 yards and several restaurant to eat out. I would certainly go again
Comment from Hotel Management
Feb 8, 2018 by Ana Costa, Hotel Management
Dear Mr. Vaishakhi, We would like to thank you for your preference in Tiles Madeira Hotel and for the comments about your stay with us. Our aim is to ensure memorable holidays to all our dear guests. Therefore, we are very glad to know that you wish to visit Madeira/ our beautiful island again in the future. Best regards, Tiles Madeira Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Fabulous Hotel

Posted Jan 5, 2018
Loved the spectacular views from the rooftop bar, great breakfast, awesome & convinient location which was close enough to walk to everything, the staff was very friendly & helpful. I would return! Only thing...room is very small
Comment from Hotel Management
Jan 9, 2018 by Kelly , Hotel Management
Dear guest, Thank you for your feedback! We are very glad to know that you enjoyed your stay with us. Hopefully we'll see you again! Best regards, Kelly Figueira Reception Team
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel, good location, excellent staff

Posted Dec 9, 2017
The only thing that I did not like is the fact that there is no any cupboard or at least shelves in the room. Nowhere to put your clothes etc.
Comment from Hotel Management
Dec 10, 2017 by Ana Costa, Hotel Management
Dear Dee, We would like to thank you for your preference in Tiles Madeira Hotel and for the comments about your stay with us. We really appreciate your comments so they will be considered for future changes our hotel. Our aim is to ensure memorable holidays to all our dear guests and we hope to see you again in our hotel! Thank you, Tiles Madeira Hotel
5 out of 5
by A verified traveler from Bordeaux

Hôtel confortable, très bien situé

Posted Feb 24, 2018
Pros: Tout
Cons: Rien
Location: Quartier très vivant: restos, bars, supérettes... Arrêts de bus tout près.
Un bel hôtel, une vue magnifique depuis le toit. Chambre confortable: on aurait aimé plus de patères et de tablettes pour ranger les accessoires de toilette dans la salle de bain. Petit déjeuner varié, copieux et délicieux.
5 out of 5
by A verified traveler from MADRID

Un hotel agradable!

Posted Jan 29, 2018
Pros: Todo muy nuevo y muy limpio-el desayuno esta bien.
Cons: En el baño no hay lugar para dejar las cosas.
Es un hotel muy nuevo y la atención por parte del personal excelente! Cierto es que queda un poco alejado del centro, a unos 30 minutos andando, pero cercano al hotel hay un monton de establecimientos. Repetiría seguro!
Comment from Hotel Management
Jan 30, 2018 by Marta, Hotel Management
Dear Guest, Thank you very much for your comments. Our guests feedback is very important to help us improving our service. We look forward to your next visit! Kind regards, Tiles Madeira Hotel Team
4 out of 5
by A verified traveler from Paris

Hôtel tout neuf

Posted Jan 28, 2018
Pourquoi n'y a-t-il aucun placard dans les chambres ? Juste une triangle sous le plafond. Quand on est petite, comme moi, pas accessible et les tiroirs du bureau minuscules ! A part ça, C'est tout neuf. Je trouve que C'est trop impersonnel
Comment from Hotel Management
Feb 8, 2018 by Ana Costa, Hotel Management
Dear Michele, We really appreciate your commets. They will be considered for future changes our hotel. We would therefore like to apologize and hope to have the opportunity to welcome you back. Best regards, Tiles Madeira Hotel
3 out of 5
by A verified traveler from Ghyvelde. France

Proximité de la plage, bruyant, peu de parking

Posted Jan 17, 2018
Pros: Petits déjeuners copieux. Repas du soir très corrects et de prix très abordables
Cons: Les flageolets le matin: non merci. L'omelette peut être un jour sur deux en alternance avec un autre plat. Mettre des rangements dans les chambres.
Location: Voiture de location indispensable,routes très pentues.Ballades à pieds au centre de l'ile très très difficiles. Levadas faciles.Prèvoir lampe frontale
Il n'y a aucun rangement dans la salle de bain , ni dans la chambre ce qui nous a obligé à laisser nos vêtements dans les valises toute la durée du séjour. Situé dans une zone touristique le soir ça bouge et il y a pas de bruit. L'hopital est affreux: 1 salle commune pour traiter tout le monde. Aucune intimité.A Madère,tout est payant et très cher: toilettes, transports etc ..... Les prix sont très souvent à la tête du client. Ca "pue" les intérêts retirés des touristes. Par contre avec le nombre de tunnels on voit très bien où passent les finances européennes. On n'est jamais tranquille lorsque l'on se promène: rabattage permanent vers bars et restaurants.
Comment from Hotel Management
Jan 23, 2018 by Kelly, Hotel Management
Cher Mon. Yves et Mme. Joelle, Merci pour votre commentaires! Nous considérerons vos suggestions pour améliorer notre service. Nous espérons vous accueillir à nouveau sur notre belle île et notre hôtel! Cordialement, Kelly Figueira Équipe de la Réception
4 out of 5
by A verified traveler from españa

Esta cerca de la playa pero yo quería más alta

Posted Jan 9, 2018
Pros: El desayuno y la habitación amplia pero faltaban armarios pues no hay puerta ni cajónes para tener las cosas que no se vean.
Cons: Limpieza no está mal
Location: No está mal
Encuentro fatal que el día de los fuegos no te dejasen subir a la terraza siendo cliente del hotel y no teniendo oportunidad de acceder a la cena de fin de Año porque estaba completo.
Comment from Hotel Management
Jan 23, 2018 by Kelly , Hotel Management
Queridos huéspedes, gracias por sus comentarios! Vamos a considerar sus sugerencias para poder mejorar nuestro servicio. Esperamos volver a recibirlos pronto en nuestra hermosa isla y en nuestro hotel. Saludos cordiales, Kelly Figueira Equipo de la ecepción
4 out of 5
by A verified traveler from Schoten België

Aangenaam hotel

Posted Dec 17, 2017
Pros: Rustige kamer met zicht op zee. Fantastisch ontbijt buffet.
Cons: Het hotel was 4 maanden geleden volledig vernieuwd . De vloerranden van de douche zagen er niet goed afgedicht uit wat een probleem zou kunnen zijn.
Location: Locatiie is fantastisch.
Niet ver van het centrum.Goede busveerbindingen.Veel aangename restaurants in de omgeving. Zeer vriendelijk personeel en goede service.
Comment from Hotel Management
Dec 21, 2017 by Ana Costa, Hotel Management
Dear Mr. Maurice, We would like to thank you for your preference in Tiles Madeira Hotel and for the comments about your stay with us. On behalf of all of our team we hope to have the opportunity to welcome you again in the near future. Kind regards, Tiles Madeira Hotel