Ratings based on 52 Verified Reviews

4.5 out of 5
80% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 30, 2016 on Hotels
This is a great location if planning on driving the grossglockner road. The owners are extremely personable and friendly, readily available for anything you may need. The rooms were a good size for a short stay and had a wonderful view! We loved our stay and would return again!
Comment from Hotel Management
by Richard Dixon, Hotel Management
Thank you for staying with us and for taking the time to leave a review. We love to pass on our knowledge of and experiences about the local area. We hope to see you again. Regards family Dixon
5 out of 5
by Eric from Amsterdam, The Netherlands

Clean and Comfortable

Posted Sep 29, 2015 on Hotels
We were a group of 8 and had a wonderful stay! Our rooms were very clean and comfortable. Breakfast was very filling. There is a great game room downstairs where you can play pool and hangout. Since there was so many of us, it was nice to have a big enough space to hangout in the evenings.
Comment from Hotel Management
Dec 5, 2015 by Richard Dixon, Hotel Management
Thank you for making your reservation. We are glad you enjoyed your stay with us. We hope you enjoyed the October fest and the rest of your vacation!!! Best wishes Family Dixon
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Sep 15, 2015
Fantastic place to stay and biker friendly. Ideally situated for Austrias finest pass
Comment from Hotel Management
Sep 30, 2015 by Richard Dixon, Hotel Management
Thank you for your booking and we are glad you had a nice stay. We hope to see you again Best wishes Family Dixon
5 out of 5
by Ladislav

Posted May 12, 2015 on Hotels
Comment from Hotel Management
Nov 14, 2015 by Richard Dixon, Hotel Management
Thank you for your stay. We are happy your group had a great time. Best wishes Family Dixon
5 out of 5
by jeffrey from Herts

Brilliant B&B. We LOVED Chalet Charlotte!

Posted Oct 26, 2014 on Hotels
LOVE Chalet Charlotte!! What a treat, lovely owners, great rooms, sensational views. Brilliant.
Comment from Hotel Management
Nov 14, 2015 by Richard Dixon, Hotel Management
Thank you for your stay and kind comments. You forgot to mention the English tea ;-) We hope to see you again! Best wishes Family Dixon
4 out of 5
by ningzhou from glasgow

nice guest, highly recommend it.

Posted Oct 2, 2014 on Hotels
good guesthouse and kind host lady. we have the lovely night stay there. Thanks
Comment from Hotel Management
Nov 14, 2015 by Richard Dixon, Hotel Management
Thank you for your stay. We hope you enjoyed the rest of your European tour. Best wishes Family Dixon
1 out of 5
by A verified traveler from California

Closed 30 min before my arrival, despite agreement

Posted Sep 12, 2014
Cons: Keeping promises, I guess. Customer orientation.
We were late - we were visiting Neuschwanstein. I talked to the landlady told her where we were and asked if we could still come. She agreed. I drove to the hotel at full speed but 30 minutes before my arrival she called me back and told me I should find another hotel. So we were on our own in the middle of the pitch black night, in the middle of Austria, without Internet. Very memorable.
Comment from Hotel Management
Apr 4, 2015 by Richard, Hotel Management
No agreement was ever made. You were aware of the check-in policy and decided to ignore it. Arriving through choice at 1am is simply unacceptable. We have policies to ensure the comfort of all our guests.
5 out of 5
by Nella Helsinki from Helsinki

Really nice staff - and a lovely cat

Posted Jun 23, 2014 on Hotels
We really enjoyed staying in this beautiful alpine house near Hochalpenstrasse High Alpine Road. An excellent place to stay and explore nearby mountain attractions.
Comment from Hotel Management
Feb 13, 2016 by Richard Dixon, Hotel Management
Hello, Thank you for your vist and for taking the time to leave a review. Clyde purrs hello ;-) We hope you will consider staying with us next time. Best wishes Family Dixon
5 out of 5
by JL from UK

Brilliant

Posted Sep 28, 2013 on Hotels
Lovely warm welcome from the friendly couple that own this smart guesthouse. English spoken. Lots of parking. Nice area. Room perfect, bar lack of ensuite (which wasn't a problem since the bathroom provided was large and exclusive to the room we were in). Amazing value for money. Would happily stay again.
Comment from Hotel Management
Dec 12, 2015 by Richard Dixon, Hotel Management
Hello, Thank you for staying with us and for taking the time to leave a review. We hope to see you againif your in the area another time. Best wishes from Austria Family Dixon
5 out of 5
by A verified traveler

Alp Getaway

Posted Sep 19, 2013 on Hotels
Chalet Charlotte is beautiful bed & breakfast with clean and comfortable rooms. Rooms have access to a balcony with views of the surrounding mountains. Internet access is no problem, and there is a full kitchen available. There are restaurants nearby and you are minutes away from the Grossglockner in Hohe Tauern National Park. I definitely recommend it for anyone that is looking for a quiet getaway in the Austrian Alps.
Comment from Hotel Management
Nov 21, 2015 by Richard Dixon, Hotel Management
Thank you for booking with us and your feedback. Best wishes Family Dixon