Ratings based on 117 Verified Reviews

4.1 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by Robert

Marco Polo hotel, Close to Train station, 4 block

Posted Aug 19, 2017 on Hotels
Not far walk from Train Station, Main reason we stayed there. It was a little more expensive than other hotels, and rooms were little smaller.
Comment from Hotel Management
Sep 5, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We’ve received your feedback, and refer to related department to follow up. We hope to welcome you back very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Posted Aug 17, 2017
Hotel is great as long as you don't stay on the side facing Cocopark as the several nightclubs there produce loud noise up until 4am every night.
Comment from Hotel Management
Sep 29, 2017 by Marco Polo Shenzhen, Hotel Management
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
5 out of 5
by A verified traveler

Excellent hotel, not so good wifi

Posted Aug 7, 2017 on Hotels
Nice hotel with friendly staff. Good swimming pool. The only down side is the wifi is not stable
Comment from Hotel Management
Sep 5, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
5 out of 5
by A verified traveler

An Oasis Amongst the Oasis of Good Class Hotels

Posted Aug 7, 2017 on Hotels
I have been using Marco Polo Shenzhen for many years now. From 5 years ago til now, it has continued to maintain a very good and comfortable place to stay whenever I am in Shenzhen
Comment from Hotel Management
Sep 5, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
4 out of 5
by Fu Him

Posted Jul 3, 2017 on Hotels
Comment from Hotel Management
Jul 7, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
4 out of 5
by A verified traveler

Posted Jun 3, 2017 on Hotels
Small rooms but everything else OK
Comment from Hotel Management
Jul 7, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
4 out of 5
by Christopher

Siusiu

Posted May 18, 2017 on Hotels
Great location, close to business center and local modern nightlife. The exception guest rooms need maintenance and TLC to reach their other hotel's standard of quality as other locations of Asia.
Comment from Hotel Management
Jul 13, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

My extended stay

Posted May 15, 2017
Come to Shenzhen for Business a lot first stay at Marco Polo found it to be very pleasant
Comment from Hotel Management
Jul 13, 2017 by Communications Manager, Hotel Management
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
5 out of 5
by Michael

Posted Apr 27, 2017 on Hotels
great room, great location
Comment from Hotel Management
Oct 10, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We are happy to hear that you liked our room and location. We hope to welcome you back very soon.
4 out of 5
by A verified traveler

Good services & clean room

Posted Apr 27, 2017 on Hotels
Very friendly staff at check in counter & conceige
Comment from Hotel Management
Oct 10, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.