Ratings based on 48 Verified Reviews

4.0 out of 5
4.0 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Dec 11, 2016 on Hotels
this hotel appears nice from photos, however, the building was mediocre, there wasn't a dedicated hotel entrance, everything is mixed with the rest of the tower which i believed included both offices and apartments. the main lobby was on the 26th floor, and it wasn't as impressive as many of the highend hotels I have been in around China. I checked-in at 4pm and to my surprise there was only 1 staff at the counter, granted there wasn't a huge lineup, I'm surprised at the lack of staff. The room itself wasn't fantastic either, underwhelming compare to the photos, and just doesn't appear to be up to standard of the level that it is trying to compete at. There was a seemly interesting but complicated and non-sensible lighting control panel which I'm sure is suppose to be nice, but in reality extremely poor in execution, however, beyond all issues, my biggest problem is that the sink area had no hot water, the shower is fine, which is completely unacceptable for a 5 star hotel. Overall, I would avoid this hotel in the future at any price and look else where. The area is surrounded by highend options including Ritz-Carlton, Four Seasons, just to name a few, I thought this property would at least be competitive, but it most definitely wasn't.
4 out of 5
by Nicholas from SG

Nice hotel. Comfy stay.

Posted Feb 28, 2016 on Hotels
Nice hotel, comfy stay. No complaints :)
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 13, 2015 on Hotels
3 out of 5
by Justin from Guangzhou

Great location, clean and modern, dreaded sky lobby

Posted Jun 24, 2015 on Hotels
For a business stay, this hotel is conveniently located near the Shenzhen convention center and a mall with decent food options and amenities. It's next door to a fun night club, Evening Show. The service is acceptable for China, but does not have that extra bit some 5 star hotels typically do and lack of decent English speakers. Unfortunately it suffers from the growing trend of having a sky lobby located on a high floor and some floors (such as mine) only accessible by going down to the ground floor after checking in and then going back up.
3 out of 5
by CHI KIT CHRISTOPHER

This traveler left a rating score only Posted Mar 14, 2015 on Hotels
5 out of 5
by Grace Chung

Posted Oct 21, 2014 on Hotels
Excellent, a very decent hotel close to the convention center. A very good choice for participating to a show.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 8, 2014 on Hotels
4 out of 5
by biztraveller from UK

Great for business

Posted Jul 30, 2014 on Hotels
Little known hotel chain outside of China, but the quality is as good as Shangri-la, Sheraton ... conveniently located in Futian, and pretty close to MTR.
5 out of 5
by Jing from NYC

Great Hotel

Posted Mar 17, 2014 on Hotels
Room is huge and upscale. Very close to subway and nice area. Staffs are very nice and helpful. Lobby is on 26th floor which is a little bit off.
4 out of 5
by A verified traveler

bra hotell centralt i HongKong

Posted Oct 15, 2017 on Hotels
Så bra det kan bli centralt i Honkong med denna prisnivå