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Reviews of Sleep Inn Gaffney at I-85

2.5 out of 5
Sleep Inn Gaffney at I-85
834 Windslow Ave, Gaffney, SC

Reviews

7.6

Good

Rating 10 - Excellent. 95 out of 248 reviews" "
Rating 8 - Good. 74 out of 248 reviews" "
Rating 6 - Okay. 35 out of 248 reviews" "
Rating 4 - Poor. 21 out of 248 reviews" "
Rating 2 - Terrible. 23 out of 248 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sonya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Facility was clean. Bed was very comfortable.
Stayed 4 nights in Apr 2024
Response from Rosie on Apr 24, 2024
Thank you so much for your kind words! Please come back and see us anytime!

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rosie B on Apr 23, 2024
Thank you for the feedback!

6/10 Okay

James

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The whole place smells terrible, floors and carpet very dirty.
Stayed 3 nights in Apr 2024
Response from Rosie on Apr 16, 2024
I’m very sorry to hear this. I haven’t seen or heard of any of this until now. I look into this.

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and staff was friendly.
Stayed 3 nights in Mar 2024
Response from Rosie Brooks on Mar 24, 2024
Thank you so much!!!! Please come and see us again soon!

10/10 Excellent

Dakota

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amazing service
Stayed 1 night in Feb 2024
Response from Rosie on Feb 22, 2024
Thank you so much! We enjoyed having you.

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly.
Stayed 1 night in Feb 2024
Response from Rosie on Feb 8, 2024
Thank you so much for your kind words!

10/10 Excellent

Mega cable service

Liked: Cleanliness, staff & service, property conditions & facilities
Perfet
Stayed 2 nights in Jan 2024
Response from Rosie on Feb 6, 2024
Thank you so much!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rosie on Feb 6, 2024
Thank you for the good review! We enjoyed having you here.

10/10 Excellent

edgar

Stayed 2 nights in Jan 2024
Response from Rosie on Feb 6, 2024
I am glad that you enjoyed your stay

6/10 Okay

Clair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Major road noise
Check in was friendly and fast. Unfortunately, our room was on the west side next to I-85. I was very bothered by the big rigs running through the room. If that bothers you, ask for a room on the east side of hotel.
Stayed 2 nights in Dec 2023
Response from Rosie Brooks on Jan 26, 2024
I do apologize about the noise. You are absolutely correct, though. You can always ask for a poolside room, we will be happy to accommodate and you will hear zero highway noise.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for an overnite
Great stay at a very reasonable price. Breakfast not so great.
Stayed 1 night in Dec 2023
Response from Rosie Brooks on Jan 26, 2024
Thank you for the feedback.

10/10 Excellent

Rick

Stayed 1 night in Dec 2023
Response from Rosie Brooks on Jan 26, 2024
Thank you for the feedback

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rosie Brooks on Jan 26, 2024
Thank you for the feedback

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This motel is located right off I-85 so it was a convenient place to stop while traveling. The room was good-sized and clean. The breakfast was not good. There were two heels of a loaf of bread, some stale-looking muffins, and some overcooked microwave omelets. This was at 7:30. We decided to skip breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Ronnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and nice. Room was clean.
Stayed 1 night in Oct 2023

6/10 Okay

Stephen Todd

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Outside looked ok inside pretty ruff. Room not very clean spider web on lamp between beds, booked double queen room got double beds not queen size.
Stayed 2 nights in Oct 2023

10/10 Excellent

Martha

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I was well pleased with the facility and the kindness and courtesy shown to us. We were even offered a chance to change our room if it was too noisy due to it being near the interstae side of the Inn. I will definately be booking another stay with the Sleep Inn in the future. I hope all them are like this one! :)
Stayed 1 night in Sep 2023

8/10 Good

Joyce, Superior

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!
Stayed 1 night in Sep 2023

8/10 Good

Nancy

Liked: Staff & service, room comfort
The staff and everyone we came on contact with was always pleasant. I seen the same 10 muffins at breakfast during our 3 day stay. Very affordable hotel with a good bed.
Stayed 3 nights in Aug 2023

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, convenient, and staff was very friendly!!
Stayed 2 nights in Aug 2023

2/10 Terrible

Garnett

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms have a strong old moldy carpet floors
Stayed 3 nights in Aug 2023

8/10 Good

Barbara

Stayed 1 night in Aug 2023

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was open. Crystal blue. Room was clean and large. Front desk staff remembered me and felt like homecoming. Love their fresh coffee making machine at the front. Always hot. Really enjoy my visits here.I will be back. Breakfast is always convenient.
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2023

8/10 Good

Morgan

Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff and very clean. Thank you!
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Stayed 2 nights in Jun 2023

2/10 Terrible

Henry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty and very small. Weird round shower. Mattresses were on metal stands. We all banged our knees on the corners of the metal. Breakfast was below average. However, the front desk staff were very nice and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

VERA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, pleasant, and accommodating. Our room was clean and equipped with everything we wanted, (clean linen, microwave, refrigerator, ironing board and iron, hair dryer.) Everything in the room worked well and we did not have to call maintenance at all. This was an awesome experience, without event! I would return whenever I'm back in SC.😁
Stayed 1 night in Jun 2023

8/10 Good

Darla

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for the price. Easy access to I-85 and convenient to gas food etc. The rooms were clean and pool was clean. The breakfast was good. The yard was little overgrown so it was hard to take the dog out for her business but overall I would definitely stay again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Tracy

Stayed 1 night in Jun 2023
Response from Lina on Jun 29, 2023
Dear Guest,We would like to thank you for staying with us and for such a wonderful review. We hope your next visit is just around the corner.Sincerely,Lina CastanoGeneral Manager

10/10 Excellent

archie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Vsry nice and clean
Stayed 2 nights in May 2023
Response from Lina on May 30, 2023
Dear Archie,Thank you for your incredible rating! It means so much to us. We look forward to your next stay.Sincerely,Lina CastanoGeneral Manager

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Laid back
Stayed 2 nights in May 2023
Response from Lina on May 30, 2023
Dear Larry,Gaining a perfect rating from a valuable customer such as yourself is a great compliment. We can't wait to serve you again!Sincerely,Lina CastanoGeneral Manager

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross!
We planned a 3 night stay at this hotel for my sister in laws wedding. We arrived around 9pm and with a young child we ate dinner and went to bed. My husband took a shower before he went to bed and saw fecal matter on the bathroom walls in several places. The shower had hair all over the walls and baby powder on the floor of the shower. Since my daughter and I were asleep he just decided to stay. The next morning I got up to shower and observed the disgusting restroom. We showered and I walked across the floor of the hotel room telling my husband even after the shower I didn’t feel clean. I decided since we were attending a church ceremony outside, I would put on baby powder. Well, I went back to rinse off and my feet were BLACK from walking on the carpet. I am Caucasian. We checked out and I said I would argue a refund with Hotels.com. The manager wouldn’t come out to talk to me but told the front desk I would be refunded. I have not been refunded yet. Oh and the fire hazard hair dryer.
Stayed 3 nights in May 2023
Response from Lina on May 30, 2023
Dear Traveler,On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are so disappointed and we can only imagine how frustrating it was for you and your family. We sincerely apologize for any inconvenience.Sincerely,Lina CastanoGeneral Manager

2/10 Terrible

Eva

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool was empty, no gathering areas inside, breakfast area was 100 degrees and food wasn't good, room was musty and smelled like smoke. Broken down van in parking lot with grill- possibly homeless people living there. Staff was nice, but hotel was terrible besides the location. Went with a ball team and we had to congregate in the parking lot. Do not recommend.
Stayed 2 nights in May 2023
Response from Lina on May 30, 2023
Hello Eva, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.Sincerely,Lina CastanoGeneral Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Lina on May 30, 2023
Hello Guest,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to see you soon on your next visit.Sincerely,Lina CastanoGeneral Manager

2/10 Terrible

Amy

Stayed 1 night in May 2023
Response from Lina on Jun 6, 2023
Dear Guest,We are very sorry we felt to meet your expectations. We hope you give us another chance.Sincerely,Lina CastanoGeneral Manager

4/10 Poor

Ashley

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Our TV did not work and staff did not offer to help in trying to get it to work. We were just offered another room, but did not want to deal with moving. Also, we had a cockroach crawl across our wall.
Stayed 1 night in May 2023
Response from Rosie Brooks-Guest Services on May 8, 2023
I apologize that you didn't have a great experience. We were not aware of any pests during your stay and we certainly are not that type of hotel. I will have an exterminator out immediately. As for the TV, our cable carrier had to come out and replace a wire to improve the signal. I understand that it felt like we may not have wanted to help and if it was something that we could fix on our own we most definetly would have. Unfortuantely, there was nothing that we could have did except offer you a different room. The issue was fixed yesterday. We hope this does not deter you from staying with us in the future.

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Rosie Brooks-Guest Services on May 8, 2023
Thank you so much for choosing to stay with us. Your patronage is important to us!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay staff are great
Stayed 10 nights in Mar 2023
Response from Rosie Brooks on May 8, 2023
Thank you so much!! We are always here for you!

10/10 Excellent

Daniel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Melissa at the front desk was very hospitable and courteous. I accidentally left a pair of nice headphones, and she didn’t hesitate to mail them back to me.
Stayed 2 nights in Apr 2023
Response from Rosie Brooks-Guest Services on May 8, 2023
Thank you! Melissa is a shining star for sure.

6/10 Okay

Chad

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from Rosie Brooks-Guest Services on May 8, 2023
I'm so sorry you didn't have a 10/10 experience, Chad! We hope you stay again and we can change your mind.

10/10 Excellent

Sharon, Orangeburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY FRIENDLY STAFF
Stayed 1 night in Dec 2022
Response from Lina on Dec 8, 2022
Dear Sharon,I would like to thank you for choosing our property. I am glad to hear that my staff was very friendly. We hope to see you on your next trip to Gaffney, SC.Sincerely,Lina CastanoGeneral Manager

4/10 Poor

Randy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was good. Rooms on the other hand had to change rooms 3 different times from tv not working to mattress are very used and water not getting hot.
Stayed 2 nights in Nov 2022
Response from Lina on Nov 14, 2022
Dear Randy,We would like to thank you for choosing to stay with us. We are under new management. We are in the process of renovating the property.Hope you give us another chance.Sincerely,Lina CastanoGeneral Manager

10/10 Excellent

Aletha

Stayed 1 night in Nov 2022
Response from Lina on Nov 14, 2022
Good morning Aletha, I would like to thank you for providing a perfect review. We are under new management and you are going to see upgrades in the property. Hope to see you next time you are in the area.Sincerely,Lina CastanoGeneral Manager

10/10 Excellent

Johnna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Stacy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

Brandi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Is right next to the interstate but not extremely bad with noise. Overall clean, bed was comfortable. I would stay here again.
Stayed 1 night in Jul 2022

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Jul 2022

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022