Ratings based on 260 Verified Reviews

3.6 out of 5
68% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Ana

Posted Oct 5, 2017 on Hotels
Comment from Hotel Management
Oct 15, 2017
Merci pour votre commentaire, votre avis est important pour nous Cordialement Lysa
4 out of 5
Recommended
for Everyone
by A verified traveler from Montréal

Nice hotel quality and price

Posted Sep 16, 2017
We wanted to rent a hotel room in Geneva but the prices were too expensive, so we decided to stay a bit further. The hotel is 25 min from downtown Geneva It's clean, comfy, nice, great shower. Restaurant good and breakfast simple Would come back
Comment from Hotel Management
Sep 17, 2017 by Lysa, Hotel Management
Tank you for this really nice comments See you next time Best regards Lysa
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Good location. Friendly staff.

Posted Sep 5, 2017 on Orbitz
The rooms were perfect for our family and affordable. Delicious breakfast for a good price
Comment from Hotel Management
Sep 9, 2017 by Lysa, Hotel Management
Thank you for this nice comments See you next time Best regards Lysa
3 out of 5
by Eleanor

Europe Holiday 2017

Posted Jul 30, 2017 on Hotels
Not happy with this hotel. The condition of the room we stayed in was cramped and the floor could seriously do a good vacuum cleaning.
Comment from Hotel Management
Aug 27, 2017
Dear Eleanor, We are sorry about the cleaning problem but you should have come to the reception who would have been glad to change the room for you, Regards, Laurence V, Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas, US

Has character

Posted Jul 15, 2017 on Orbitz
It's an older place, but cozy and has a friendly staff. We ate amazing food in their restaurant! Basically just slept and ate there, but it's worth it!
Comment from Hotel Management
Aug 27, 2017 by Laurence V, Hotel Management
Dear Abbie, Thank you for your nice comment that I will forward to my staff, Laurence V, Director
5 out of 5
by mohammed

nice

Posted Jul 13, 2017 on Hotels
i will stay here again nice hotel frendily staff i like it
Comment from Hotel Management
Aug 5, 2017
Thank you for you message See you next time Best regards Lysa
4 out of 5
by Bhima

Stay in Geneva

Posted Jul 4, 2017 on Hotels
Not a convenient location without personal car transportation. Local bus service is spotty and inconvenient
Comment from Hotel Management
Aug 27, 2017
Dear Bhima, Seemed that apart the transport problem your stay was OK regarding the good note you gave us. You have 2 buses at 100 meters away from the hotel and just have to ask the staff the time schedule. Regards, Laurence V, Director
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, Ca

Nice hotel

Posted May 30, 2017
Pros: The hotel was nice, the food was good, only the breakfast cheese they served was kind of spoiled. Everything else was pleasant.
Cons: Just to receive reimbursement for the night I didn't stay there.
Location: There's a huge grocery store nearby where you can get really good deals especially if you're on a budget and it's in walking distance.
I called in advance to cancel my reservation for 1 of the 2 days and was told it would be fine but later on I was still charged for both days. I even had someone call to speak to them in French since I speak French and explain the whole situation about how I had a friend who lives in Switzerland offer to let me spend the night at her house so this way I could spend time with her and they would have a vacancy for another guest to stay in the hotel the first night...
4 out of 5
by John

A very nice and quaint hotel.

Posted May 27, 2017 on Hotels
We really love this hotel. It was a very nice hotel. Just be aware that the lobby locks up at 8 or 9pm only to open up again at 7am. Outside of those hours your on your own. But understanding these limitations everything else, including the staff were great. Public transportation offerings are also limited.
2 out of 5
by A verified traveler from France

Don't expect more then a road side motel

Posted Apr 23, 2017
First the OK: Check in/out was easy. Location is good for getting to Geneva and to things outside Geneva like the cable car to the top of the mountain. Now the rest: a weird smell when you first enter the room. Rooms are small. Beds are VERY small and sunken in the middle. Very noisy, not because of location, but you hear every door from surrounding rooms close and people walking around. Don't look under the bed! The layer of dust was about 1" thick. There was mold on the ceilings of the bathrooms because there is no vent. The trash can in the bathroom had a mystery stain/substance around the rim and leaking down the front. I have broad shoulders, and at the risk of TMI, when I sat on the toilet I was wedged up against the sink causing the loose seat to slide 1/3 off. I didn't try the breakfast. It looked lacking and the coffee/espresso machine was broken. Went to a patisserie down the road. All things considered, the rates for this place should be half of what they charge, or they need to hire a better facilities manager.