Free daily continental breakfast
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Reviews of Econo Lodge

2 out of 5
Econo Lodge
809 Jesse Jewell Pkwy SW, Gainesville, GA

Reviews

6.0
Rating 10 - Excellent. 33 out of 221 reviews" "
Rating 8 - Good. 47 out of 221 reviews" "
Rating 6 - Okay. 61 out of 221 reviews" "
Rating 4 - Poor. 39 out of 221 reviews" "
Rating 2 - Terrible. 41 out of 221 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they check to make sure I was still checking in they just was very helpful
Stayed 1 night in Nov 2023

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service
No shower head on shower so no shower and I don’t sit in hotel tubs
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

2/10 Terrible

JASMINE

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best experience
The bathroom had hair pushed behind the door upon our arrival. There were raised stains of some sort on the walls throughout our room. Also, the bed was broken in the middle.
Stayed 2 nights in Sep 2023
Response from Np on Sep 12, 2023
Thank you for your feedback

6/10 Okay

MARVIN

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

LIsa

Disliked: Cleanliness, property conditions & facilities
TERRIBLE
Stayed 1 night in Aug 2023
Response from Np on Sep 12, 2023
We are sorry fir the issues you experienced and will work hard to correct them. Thank you for your feedback

2/10 Terrible

ignacio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 3 nights in Aug 2023
Response from Np on Aug 24, 2023
Sorry for the issues you experienced. We will work hard to correct them. Thank you for your feedback.

2/10 Terrible

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Never again
A family was sitting out on the sidewalk with all their bags for at least 6 hours the evening I checked in.. right next to my room. .. had been kicked out but not off the property... I called office twice as I was very concerned. The agent was trying to be helpful she just didn't know what to do but she did call the police... They were finally gone around 9:30 10:00 pm... The phone in the room did not work the hair dryer in the room had a short in it... The only good things I can say was it did seem to be a clean room the shower worked great and the office clerk was friendly and trying to be helpful.
Stayed 2 nights in Aug 2023
Response from Np on Sep 12, 2023
Thank you for you feedback

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased
The rooms were very clean , i think its just the outside that could be focused on. (People that are extended staying not keeping it clean)
Stayed 1 night in Aug 2023
Response from Mp on Sep 12, 2023
Thank you for staying with us and sharing your feedback

2/10 Terrible

National Building Services

Stayed 2 nights in Jul 2023

2/10 Terrible

Rigoberto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was rude and place wasnt peaceful or safe to be
Stayed 2 nights in Jun 2023

10/10 Excellent

Alex

Stayed 2 nights in Jun 2023

6/10 Okay

victor

Stayed 4 nights in May 2022

6/10 Okay

Darren

Business traveler
Liked: Cleanliness, staff & service
I like that staff is always available
Stayed 2 nights in May 2022

6/10 Okay

Lucas

Disliked: Cleanliness, staff & service
Stayed 6 nights in Apr 2022

6/10 Okay

Angelika A

Liked: Staff & service
Disliked: Property conditions & facilities
Very old facility, furniture dirty and need to be replaced, hall ways very dirty and full of litter, have not been swept in years.staff friendly, other then coffee no breakfast. Bathroom clean and kept up, street very loud all night, bring ear plugs. Overall it's a ok for a night but highly overpriced for what you get.
Stayed 2 nights in Mar 2022

6/10 Okay

Theresa

Liked: Cleanliness, staff & service
Hotel on a very busy main road
The parking lot is extremely tight and it is a squeeze even in a smaller, compact SUV vehicle. The cleanliness was great! However, the location was a huge disappointment. The images of the hotel were very misleading and did not show the hotel being located on one of the busiest main roads of that city! Would not stay again ONLY because we had wanted a more quiet, relaxed "out of town" feel, not a "right in the middle of a busy city" feel.
Stayed 3 nights in Jan 2022

6/10 Okay

Jessi

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

6/10 Okay

Shakera

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2021

6/10 Okay

Casey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Gankhuyag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2021

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home sweet
Stayed 1 night in Jun 2021

4/10 Poor

STACY

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Bretney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Like: price. Dislike: needs more updating and extra detail cleaning, notice areas were missed cleaning!! It made me feel uneasy (possibly catch something!!!!.
Stayed 2 nights in May 2021

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Nothing my room was dirty TV remote didn't work.There was no breakfast. Spoke with front desk they didn't have another remote.I checked out 2 days early
Stayed 5 nights in Apr 2021

8/10 Good

Verified traveler

Stayed 1 night in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Staff & service
The place was Ok the day shift Clerk was no friendly or helpful at all the night shift man Was nice and helpful
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
I guess you get what you pay for. The check in area had security glass around it and you weren’t able to enter the lobby (at 8pm). Never a good first sign. The room was clean but not comfortable, it was very bare bones. The bed had no mattress topper and was clothed in only a sheet and a VERY thin blanket (in December). The floors were a cold hardwood. Bathroom was tiny. We left shortly after checking in because we felt we would not be able to relax given the sketchy feel of the property and the uncomfortable room.
Stayed 1 night in Nov 2020
Response from Nap on Dec 7, 2020
We are sorry you we not happy with our property. Our lobby is only open during breakfast hours 6am to 10am to keep everyone safe from COVID-19. We also have blankets readily available at the front desk for your convenience. Thank you for your feedback.

6/10 Okay

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2020
Response from NAP on Nov 2, 2020
Thank you for you feedback

2/10 Terrible

Jamie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never stay here again
Booked for 5 nights (wed.-sunday) non refundable for 2, friday husband drove home (5+ hrs) daughter/girlfriend drove (5+ hrs) to location and the brought service dog but no papers, arrived after midnight, was told they could stay in car with dog then an approx hour later he came told them they had to leave premises putting two young women in a bad situation for no reason, i got 2 hours sleep b4 working all day and had to get a ride from 30 miles away. Said there wasnt room for them to sleep in car with dog for 4 hrs, i believe $500+ i paid for room warrented a parking spot. I slept there the Sat. night but then stayed somewhere else Sunday night even though it was paid for just bc the situation was handled so poorly. Parking was terrible at the hotel anyway, and the guys inconsistent poor attitude would have probably gotten the police called had my husband been there.
Stayed 5 nights in Oct 2020
Response from Nap on Dec 7, 2020
We are sorry you were not happy with our hotel. We have a strict policy on how many people can be in our guest rooms due to COVID-19. Thank you for your feedback.

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019

4/10 Poor

Anthony

Traveled with family
Disliked: Property conditions & facilities, room comfort
The reviews for this place seemed okay so we decided to give it a try. Boy were we very disappointed. We are not very picky, but this place was very run down. The beds were not comfortable at all. I didn’t sleep at all the two nights we were there. After the first night, I asked the lady in the front the next morning if we could have a refund for the second night that we were not going to be staying and told her why. She was rude and refused. DO NOT STAY HERE!! What a waste of money and time.
Stayed 2 nights in Nov 2019

6/10 Okay

Mary Lou

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. With rain and no carpet in room, a rug at the door would be nice, was slick walking until I got shoes off, but room itself was fine.
Stayed 1 night in Oct 2019
Response from NAP on Oct 21, 2019
Thank you so much for your feedback! A rug at the door would be ideal. Thank you for the idea!

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from Nap on Oct 21, 2019
Thank you for your feedback

10/10 Excellent

MONICA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ok for price
Not bad, check in was quick and basic, room standard. Could have used a better cleaning as there was still previous person's crumbs, etc on floor. It was fairly comfortable for hotel of this price range. Parking area TINY and i mean TINY. I have a van and if anything larger than a compact parked in certain spots there is NO getting in passed them. Overall not bad.
Stayed 3 nights in Aug 2019
Response from Nap on Sep 3, 2019
Thank you for staying with us and your feedback. We will work harder to clean our rooms more accurately. We are working on providing extra parking space. Thanks again!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Nap on Aug 19, 2019
Thank you for your feedback

4/10 Poor

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrific and incompetent service
Everything about this hotel was totally fine with the glaring exception of the check in staff. I made my reservation 6 months ago and when I got to the front desk I was told rather rudely that I was wrong and I must not have ever made a booking. After contacting Hotels.com and having them confirm to the gentleman that I did indeed have a reservation (I guess he didn’t believe me) they tried to push my booking info to him via email and fax. However, he claimed to not know his work email login or how to use the fax machine. After 45 fruitless minutes on hold with Hotels.com while they were talking to him on the other line he just said he didn’t know what to do and why doesn’t he just make me a new booking. We did that, except he then charged me 15 dollars more than my original reservation. He was so blindly incompetent that I just went with it as it was now 1 AM and I wanted to go to bed. I tried to get the problem corrected in the morning and a different employee told me that no one with the authority to correct the issue would be working until a full 2 days later. Bottom line: I paid more money because the staff are completely ineffectual and appear to have almost no job training. I would not recommend this hotel to anyone based on this sole factor. It was quite possibly my worst hotel experience of the past few years and I travel a lot, having spent over half of the summer in hotels thus far. An absolute joke.
Stayed 1 night in Jul 2019
Response from Nsp on Jul 25, 2019
I’m truly sorry for the issues you experienced during check in. We will definitely work harder to make sure the staff is better trained. Thank you for your feedback.

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Nap on Sep 3, 2019
Thank you for your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Nap on Sep 3, 2019
Thank you for your feedback!

8/10 Good

Kayla

Liked: Staff & service, room comfort
It was a good stay just needs to be a bit more cleaner
Stayed 3 nights in Jul 2019
Response from Nap on Aug 19, 2019
Thank you for your feedback!

6/10 Okay

Jean

Disliked: Cleanliness, property conditions & facilities, room comfort
Hard pass!!
This hotel is overpriced for the condition of the rooms. The rooms are filthy and sketchy guests were making noise all night.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very clean and tidy looking. When I booked online through Expedia I chose a non-smoking room, but they placed us in a smoking room. I have a 10 month old baby and am currently pregnant so this was absolutely unacceptable. Then we had to wait a while for them to put us in a non-smoking room, making us late for a wedding that we drove 6.5 hours for.
Stayed 1 night in Jun 2019
Response from Nap on Jun 10, 2019
I’m so sorry for the issues you experienced at our hotel. We will work harder to accommodate non-smoking requests better. Thank you for your feedback.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Nap on May 24, 2019
Thank you so much for your feedback!

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it was too much for the room
Stayed 1 night in Mar 2019
Response from Nap on Mar 29, 2019
We will work hard to fix the rate issue you experienced. Thank you for your feedback.

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Bad stay
During the night at 3 am someone was yelling and pounding on the door next to my room. it went on for about 10 min. Then started up again around 4 am. They were yelling open the God damn door. The room smell like smoke. Very disappointed in the stay. Will not return.
Stayed 1 night in Mar 2019
Response from Nap on Mar 30, 2019
I’m sore for the issues you experienced. Thank you for your feedback.