Ratings based on 610 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

close to UF

Posted Mar 23, 2018
comfortable bed and pretty good room. little tight but close to UF and the rest of the area.
Comment from Hotel Management
Apr 16, 2018 by Comfort Inn University, Gainesville, Florida, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by A verified traveler from Sarasota, Fl

Business travelers hotel

Posted Mar 19, 2018
Pros: Location to I-75
Cons: Better training for the cleaning crew. Room had a very funky smell to it and was not pleasant.
Location: Only got gas and food but seemed to have many choices nearby.
Hotel is off 75 so quite convenient. Room smelled funky so not sure why. A/C unit doesn't cycle very well.
Comment from Hotel Management
Apr 16, 2018 by Comfort Inn University, Gainesville, Florida, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, convenient location

Posted Mar 3, 2018
There was a wide variety of restaurant choices close to the hotel.
Comment from Hotel Management
Mar 6, 2018 by Comfort Inn University, Gainesville, Florida, Hotel Management
Thank you for the feedback about your stay. I appreciate all feedback from our guests. It helps us improve on areas that my need our attention. I hope we have another opportunity to accommodate you again when in the area. Thank you and we look forward to your next stay.
4 out of 5
by A verified traveler

Wedding overnight

Posted Feb 19, 2018 on Hotels
Wedding overnight. Bed was very comfortable
Comment from Hotel Management
Feb 23, 2018 by Comfort Inn University, Gainesville, Florida, Hotel Management
Thank you for the feedback about your recent stay. I am happy to see that you enjoyed your stay with us. We appreciate all feedback from our guests for it helps us improve. I hope we have another opportunity to accommodate you again when in the area. Thank you and hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2018
Very comfortable one night stay. Front desk staff very helpful with our needs. Other staff around Hotel was very polite & helpful.
Comment from Hotel Management
Feb 23, 2018 by Comfort Inn University, Gainesville, Florida, Hotel Management
Thank you for the feedback about your stay. I appreciate the valuable time you took out of your busy day to inform me about your stay with us. I will inform my staff of your great comments. I am glad to see that we earned a five star in your review. I hope we have another opportunity to accommodate you again when in the area. Thank you and hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice !! Close to downtown Gainesville!

Posted Feb 11, 2018
Everything excellent except the feeling of being rushed thru breakfast. Breakfast is offer until 10:00 but the person was getting everything clean 20 minutes before 10:00. But other than it was a great !! I will recommend!
Comment from Hotel Management
Feb 23, 2018 by Comfort Inn University, Gainesville, Florida, Hotel Management
Thank you for the feedback about your recent stay. I am sorry to hear we failed to exceed your expectations regarding breakfast. I will personally have a discussion with our breakfast ambassador to make sure the treatment you received is not repeated. I hope you can give us another chance when in the area. Thank you again and hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from RALIEGH

Just Passing through.

Posted Feb 9, 2018
Just off Interstate. Very convenient, near all amenities.
Comment from Hotel Management
Feb 23, 2018 by Comfort Inn University, Gainesville, Florida, Hotel Management
Thank you for the review concerning your recent stay. We appreciate all feedback from our guests. It helps focus on areas that may need our attention. I hope we have another opportunity to accommodate you again when in the area. Thank you and hope to see you soon.
5 out of 5
by A verified traveler

Posted Feb 8, 2018 on Hotels
Excellent stay- huge room, quiet, near all restaurants, etc. Did not try breakfast however
Comment from Hotel Management
Feb 23, 2018 by Comfort Inn University, Gainesville, Florida, Hotel Management
Thank you for the feedback about your recent stay. I am happy to see we earned a five star on your recent visit. We use all feedback to make improvements to our location. I hope we have another opportunity to accommodate you again when in the area. This time we hope you have a chance to try out our deluxe breakfast. Thank you and hope to see you soon.
4 out of 5
by A verified traveler

Posted Feb 3, 2018 on Hotels
Pool very off limits unknown reason. Overall ok
Comment from Hotel Management
Feb 23, 2018 by Comfort Inn University, Gainesville, Florida, Hotel Management
Thank you for the feedback concerning your recent stay. I am sorry that the pool was out of order on your stay with us. The pool pump went out and we had to have it repair. The pool is now open and ready for our guests to enjoy. I hope you can give us another chance to show you we can do better. Thank you and hope to see you soon.
5 out of 5
by A verified traveler

Posted Feb 2, 2018 on Hotels
Excellent hotel! Nice breakfast!!
Comment from Hotel Management
Feb 24, 2018 by Comfort Inn University, Gainesville, Florida, Hotel Management
Thank you for the feedback concerning your recent stay. I appreciate the feedback from all our guests. It helps us improve on areas that may need our attention. I will inform my staff of your comments. They appreciate the acknowledgement. I hope we have another opportunity to accommodate you again when in the area. Thank you and look forward to your next arrival.