BEDBUGS! NO REFUND, EITHER. EXPEDIA, NEVER AGAIN
Posted Dec 31, 2015
The Comfort Hearth in Gainesville, GA was located in a sketchy part of town, which should have been our first clue. We should have left without even checking in. It was only for 1 night, so we proceded to check in. Things went from bad to worse....I called Expedia after only being there for a few minutes, to ask for a refund. They would not refund my money. As I was talking to the Expedia representative, a police officer came to have a discussion with someone down the hall. The last straw was when we found bedbugs. I always check the mattresses upon first arrival in any hotel, looking for telltale marks from bedbugs (blood/poop? spots?). I found nothing. However, in hindsight, I guess the tiny bugs I killed in the bathroom were baby bedbugs, coming out of the walls (I have done plenty of research on bedbugs, but I didn't know what a baby one looked like). As we were sitting on the bed, watching TV, the adult bedbugs made their appearance. I wrapped one up in a tissue and took to the person on duty. The man at the desk said that people are always coming and going, the bugs could have come from anyone (as if that explains it?) I asked for a refund, and he would not comply. He offered to move us to another room. That was absolutely not an option. We packed and left. I am currently in the process of making sure I ddn't bring any home. All my stuff from the trip is sealed in plastic bags, waiting to wash/dry on hot. Thrown away a lot of stuff. What a nightmare.