Ratings based on 832 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to UF and many restaurants.

Posted Jul 14, 2017
Loooks to be newly renovated. Friendly staff and in a good location.
Comment from Hotel Management
Jul 20, 2017 by Daniel Fink - Front Desk Manager, Hotel Management
We are so thrilled to see you enjoyed your stay with us. We would like to thank you for your business and for taking the time to share your experience. Please let us know what can do to deliver 5-star service to you next time you stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from gainesville, fl

Pretty nice

Posted Jul 13, 2017
Pretty nice hotel. King bed was very comfortable. Room was very clean but there was a single roach. Toilet didn't have enough power to flush.
Comment from Hotel Management
Jul 20, 2017 by Daniel Fink - Front Desk Manager, Hotel Management
We are so pleased to see that you enjoyed your stay with us. We would like to thank you for your business and for taking the time to share your experience with us. We apologize for some of the issues you had and we like you to know we will be working diligently to correct those issues so that the next time you stay with us we will exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful

Posted Jul 11, 2017
Excellent... great pool, very clean, awesome customer service..
Comment from Hotel Management
Jul 20, 2017 by Daniel Fink - Front Desk Manager, Hotel Management
We are very thrilled to see that you enjoyed your stay with us! We would like to thank you for your business and for taking the time to share your wonderful experience. We hope you will return again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Pros: Convenient location, comfort
Convenient location, quick check-in, friendly staff, Coffee
Comment from Hotel Management
Jul 8, 2017 by Daniel Fink - Front Desk Manager, Hotel Management
Thank you for taking the time to share your experience about your recent stay! We are so pleased you enjoyed your time here and we hope you will return again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2017
Convenient, good location, cleanliness, space. I would recommend this hotel to future travelers.
Comment from Hotel Management
Jun 11, 2017 by Daniel Fink - Front Desk Manager, Hotel Management
We would like to thank you for taking your time to tell us about your experience! We are so pleased you enjoyed your stay and would recommend us to other travelers! We hope you return soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
I left a cell phone charger. I called and they sent it to my address. They only charge me the shipping cost. Great service.
Comment from Hotel Management
Jun 11, 2017 by Daniel Fink - Front Desk Manager, Hotel Management
We really appreciate you feedback and are happy to assist you with your forgotten phone charger! We hope when you return we can provide the same level of service to you!
5 out of 5
Recommended
for Families
by A verified traveler

On our way to Disney World

Posted May 18, 2017
Very nice place to rest for the night. Cracker Barrel was right next door. Had a good meal, then went to bed.
Comment from Hotel Management
May 18, 2017 by Daniel Fink - Front Desk Manager, Hotel Management
Thank you for taking the time to share you experience with us! We are so pleased you enjoyed your stay. We hope you return so we can deliver the same level of service!
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Pleasantly surprised

Posted May 9, 2017
I booked this room about 2 hours before we arrived in Gainesville and was wary of what I'd get for approximately $70 less per night than I'd paid on my last visit to a highly recommended hotel directly across from U of F. Well, what I got was a quiet, nicely renovated room, comfortable beds and a truly impressive number of outlets and USB points. We had 3 phones and 2 tablets and had room for more. The check-in staff were friendly, professional, and answered most of our questions before we asked them - attractions, stores, restaurants, what time was breakfast, the wi-fi code...all on the handy map and key card holder they handed us! The only less-than-bright spot was with housekeeping. There were 4 of us in the room (2 adults/ 2 kids) so towels and wash clothes were at a premium, especially since we used the pool during our stay. When we saw the housekeeper we requested more towels, had moved everything off the counters so they could be wiped off of the various spills and stickiness, and left the card on the pillow indicating we would like the sheets changed since one of the kids had spilled something there too (only one chair in the room, so the bed is the de facto seating for everyone else.) None of these items were done, the floor did not look vacuumed, and cups were not restocked. This review would be a 5 stars but better room servicing is required and the room needs more seating, particularly since there's an almost-kitchenette in here.
Comment from Hotel Management
May 21, 2017 by Daniel Fink - Front Desk Manager, Hotel Management
Dear Karena, I'm so trilled you enjoyed your stay with us! Thank you for rating us so highly. We really appreciate you taking the time to share your disappointment with us too. I want to personally apologize that housekeeping was not up the standards we demand. A clean, well stocked room is basic for a good stay and I am sorry if this was not your experience. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again so that we can demonstrate our commitment to your comfort!
2 out of 5
by A verified traveler from boynton beach, fl

Posted Apr 18, 2017
Room needs to be updated tv is too small furnishings are very dated and dingy lot of road noise. The staff very friendly helpful and courteous! The best and only good part of this hotel is the staff.
Comment from Hotel Management
Apr 19, 2017 by Anisha Patel, Hotel Management
Thank you for reaching out and writing your review. We are so happy to hear that your enjoy our service and staff. We are sorry you were not satisfied with the accommodations of your room. I am happy to share that our new tvs are already on the way along with new room furniture! You thoughts will not go unheard and we hope for an opportunity to have you stay with us again in the future.
4 out of 5
by William

Great room and price

Posted Apr 18, 2017 on Hotels
Lots of nice shopping and restaurants nearby
Comment from Hotel Management
Apr 24, 2017
Dear William, Thank you for taking the time to tell us about your experience. We're thrilled you enjoyed our location near shopping and restaurants. Please let us know next time you stay with us what we can do to deliver 5 star service to you!