Exterior

Reviews of Country Inn & Suites by Radisson, Gainesville, FL

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1064 reviews" "
Rating 8 - Good. 261 out of 1064 reviews" "
Rating 6 - Okay. 81 out of 1064 reviews" "
Rating 4 - Poor. 40 out of 1064 reviews" "
Rating 2 - Terrible. 47 out of 1064 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Adriana, Miramar

Stayed 2 nights in Apr 2024
Response from Kimberly - Country Inn & Suites on Apr 18, 2024
Adriana, On behalf of our entire staff at Country Inn & Suites by Radisson, Gainesville, FL, we are very sorry your experience was not satisfactory. We would greatly appreciate any further feedback in regards to the low score so we may see how we are able to improve our service. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Okay

Franky

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is noisy inside the rooms due to the proximity to I-75, the air conditioner is old and thus noisy, they could provide better maintenance in the bathroom, one can see dirt around the edges.
Stayed 1 night in Apr 2024
Response from Kimberly - Country Inn & Suites on Apr 16, 2024
Franky, Thank you for taking the time to share your feedback with us. We truly value your input as it helps us identify areas where we can improve to enhance our guests' experience.We apologize for the noise disturbances you experienced due to the proximity to I-75 and the noise from the air conditioner. We understand how crucial a peaceful environment is for a restful stay, and we regret that we fell short in providing that for you. Your feedback regarding the noise and the air conditioner will be addressed with our maintenance team to see how we can improve the situation.Additionally, we apologize for the cleanliness issues you noticed in the bathroom. Ensuring a clean and comfortable environment is a priority for us, and we are disappointed to hear that we did not meet our own standards during your stay. We will address this matter with our housekeeping team to ensure that proper attention is given to detail and cleanliness, especially around the edges you mentioned.We appreciate your understanding and patience as we work to address these issues. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and inexpensive
Stayed 1 night in Apr 2024
Response from Kimberly - Country Inn & Suites on Apr 17, 2024
Carlos, Thank you for your feedback. We are happy to hear you enjoyed your stay. We hope to welcome you back sometime in the future.

10/10 Excellent

Yamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kimberly - Country Inn & Suites on Apr 16, 2024
Yamila, Thank you for your feedback. We hope to see you again in the future.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 2 nights in Apr 2024
Response from Kimberly - Country Inn & Suites on Apr 16, 2024
Patrick, Thank you for your feedback. We hope to host you again in the future.

10/10 Excellent

Raquel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never stay at a hotel that checks in with me after I have checked into my room to make sure that everything is good and up to my standards. We felt welcomed and appreciated the effort and the time taken to make sure we were comfortable and happy.
Stayed 1 night in Mar 2024
Response from Kimberly - Country Inn & Suites on Apr 3, 2024
Raquel, Thank you so much for sharing your experience with us. We're delighted to hear that our check-in follow-up made you feel welcomed and valued. Ensuring that every aspect of your stay meets your standards is something we take great pride in, and it's heartening to know that our efforts have made a positive impact on your stay.Our team is committed to providing a high level of personalized service that not only meets but exceeds your expectations. We believe it's the little things, like checking in with our guests after they've settled in, that truly make a difference in creating a memorable and comfortable experience.We're so pleased that you appreciated this gesture and found your stay to be comfortable and happy. Your satisfaction is our top priority, and your feedback is a wonderful affirmation of the efforts we put into making every guest's experience as enjoyable as possible.Thank you again for your kind words. We hope to have the pleasure of welcoming you back again soon, continuing to offer the warmth and care that you've come to expect from us.

6/10 Okay

Catalina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was nice, easy parking good area but the location make the place really noise... was impossible sleep... the noisy from the expressway feel like you have a helicopter flying on top of you the whole nigh!!!!!
Stayed 1 night in Mar 2024
Response from Kimberly - Country Inn & Suites on Apr 3, 2024
Catalina, Thank you for taking the time to provide feedback on your recent stay with us. We're delighted to hear that you found our property to be nice and enjoyed the convenience of easy parking in a good area. However, we're truly sorry to learn that your sleep was disrupted by noise from the nearby highway.We understand how important a restful night's sleep is, and we sincerely apologize for any inconvenience caused by the traffic noise.Your feedback is invaluable to us as we continuously strive to improve the guest experience. Should your travels bring you back to the area, we would be grateful for the opportunity to provide you with a more peaceful stay.

10/10 Excellent

James R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and staff!
Stayed 1 night in Apr 2024
Response from Kimberly - Country Inn & Suites on Apr 3, 2024
James, Thank you for your feedback. We are happy to hear you enjoyed your stay and that our staff was very nice. We hope to see you again in the future.

10/10 Excellent

Patricia

Quiet and very nice staff,
Stayed 1 night in Apr 2024
Response from Kimberly - Country Inn & Suites on Apr 2, 2024
Patricia, Thank you for your kind words of feedback. We are happy to hear you enjoyed your stay. We appreciate you recognizing our staff. We hope you will stay with us again in the future.

10/10 Excellent

Sallye, Lake Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kimberly - Country Inn & Suites on Apr 2, 2024
Sallye, Thank you for your feedback. We are happy to see that you enjoyed your recent stay. We hope to have the opportunity to host you again in the future.

4/10 Poor

Christopher

Liked: Staff & service
The bed was horrible. Creaky old fitted sheet not big enough to stay on the mattress . Worst hotel bed I have had in many years. For the $200 price tag the bed is just more important than anything else. I will never stay at Country again!!!
Stayed 1 night in Mar 2024
Response from Kimberly - Country Inn & Suites on Mar 30, 2024
Christopher, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience with the bed during your stay. Providing our guests with a comfortable and restful night's sleep is a cornerstone of our hospitality values, and it's clear we fell short in delivering this for you.Please accept our sincerest apologies for the discomfort and inconvenience this caused you. Your feedback is invaluable to us as it highlights areas where immediate improvement is necessary.We would like to assure you that we are taking your comments seriously and have initiated a thorough inspection of our bedding to address and rectify the problems with the mattresses and fitted sheets you've mentioned.While we understand your reluctance to stay with us again, we sincerely hope you will consider giving us another chance to prove that we can offer the comfort and quality you rightfully expect and deserve. If you are willing to discuss this matter further and allow us the opportunity to restore your faith in our hotel.Once again, we apologize for your experience and thank you for bringing this issue to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of hospitality and comfort that you should always expect from us.

10/10 Excellent

Yoel

Stayed 1 night in Mar 2024
Response from Kimberly - Country Inn & Suites on Apr 17, 2024
Yoel, Thank you for your feedback. We are happy to hear you enjoyed your stay. Please keep us in mind the next time you are in our area.

4/10 Poor

Sonia

Liked: Cleanliness
Disliked: Staff & service
I picked the country inn & suites form it’s good reviews but I was very disappointed. The staff that checked us in was disengaged and not customer friendly at all. Although to redeem I had to say the check out staff Frances Olivia was good and apologetic. I think a chain like this should have experienced staff at all times. The place also needs a remodeling. It’s time to update bathroom features please. On and all I will choose another hotel next time!
Stayed 1 night in Mar 2024
Response from Kimberly - Country Inn & Suites on Mar 28, 2024
Dear Sonia, Thank you for taking the time to share your feedback regarding your recent stay at Country Inn & Suites. We sincerely apologize that your experience did not meet the high standards we strive to uphold. It's disheartening to hear that your initial interaction with our team did not reflect the warm, welcoming service we pride ourselves on. Please be assured, we are addressing this internally to ensure all our guests receive the attentive and friendly service they deserve from the moment they step through our doors.We are, however, glad to know that Frances Olivia was able to provide you with a positive experience during your check-out. It's encouraging to hear that her efforts and demeanor were in line with our commitment to guest satisfaction. We will be sure to share your compliments with her directly.Regarding your comments about our facilities, we take them to heart. We are continuously working on improvements and updates to ensure our guests enjoy both the comfort and aesthetic our brand is known for. Your feedback about the bathroom features has been noted and will be considered as we plan future remodeling projects. Our guest’s comfort and satisfaction are paramount, and insights like yours are invaluable in guiding our efforts to enhance the guest experience.While we regret that we did not live up to your expectations this time, we hope you will give us another opportunity to prove that we can do better. We are committed to ensuring that all our guests have a memorable and enjoyable stay, and we would love the chance to welcome you back and deliver the high-quality experience you should always expect from us.

10/10 Excellent

Song, BELCHERTOWN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Mar 2024
Response from Kimberly - Country Inn & Suites on Mar 24, 2024
Song, Thank you for your feedback. We are happy to hear you enjoyed your stay.

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kimberly - Country Inn & Suites on Mar 25, 2024
Dear Rhonda, On behalf of our entire staff at Country Inn & Suites by Radisson, Gainesville, FL, we are very sorry your experience was not satisfactory or we are very sorry we did not exceed your expectations.We would greatly appreciate any further feedback in regards to the low score so we may see how we are able to improve our service.If you would like to share your concerns contact the hotel directly.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Okay

Roger

Stayed 1 night in Mar 2024
Response from Kimberly - Country Inn & Suites on Apr 12, 2024
Roger, Thank you for your feedback. We would like further feedback on your 3 out of 5 score. We would love to have the opportunity to make your next stay a 5 out of 5. We hope to see you again in the future.

10/10 Excellent

Jeanne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Would stay here again.
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on Mar 21, 2024
Jeanne, Thank you for your feedback. We are happy to hear you enjoyed your stay. We look forward to seeing you again in the future.

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Updated, clean. Easy access from the freeway.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on Mar 21, 2024
Sara, Thank you for your feedback. We are happy to hear you enjoyed your stay. We hope to host you again some time in the future.

10/10 Excellent

Giovana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on Mar 19, 2024
Giovana, Thank you for your feedback. We are happy to hear you enjoyed your stay. We look forward to seeing you again in the future.

10/10 Excellent

William

Stayed 2 nights in Mar 2024
Response from Kimberly - Country Inn & Suites on Apr 3, 2024
William, Thank you for your feedback. We hope we have the pleasure to host you again in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasef
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on Mar 14, 2024
Thomas, Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentleman at the front was pleasant and informative AND gave us coupons for local restaurants and directions! Room is nice, clean and great location off the highway
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on Mar 14, 2024
Lisa, We are truly grateful for the time you took to share your positive experience at Country Inn & Suites. It's wonderful to hear that our front desk team, particularly the gentleman who assisted you, made a favorable impression with his pleasant demeanor, helpful information, and thoughtful provision of restaurant coupons and directions. Our staff is dedicated to ensuring that every guest feels welcomed and valued from the moment they walk through our doors, and it's heartening to know we succeeded during your visit.We're also delighted that you found your room to your liking—clean, comfortable, and conveniently located off the highway. Our goal is to provide a restful and enjoyable stay for all our guests, and your feedback is a valuable affirmation of our efforts.

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff were attentive and most were friendly. The room was nice. Overall, an excellent place to stay.
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on Mar 14, 2024
Julie, Thank you so much for taking the time to share your positive experience at Country Inn & Suites. We are delighted to hear that you found our property clean and our staff attentive and friendly. It's heartening to know that your room met your expectations and contributed to an enjoyable stay.Our team strives to provide a welcoming and comfortable environment for all our guests, and your feedback serves as a valuable affirmation of our efforts. We're thrilled you consider Country Inn & Suites an excellent place to stay and hope to have the pleasure of welcoming you back in the near future.

8/10 Good

Michael

Stayed 2 nights in Mar 2024
Response from Kimberly - Country Inn & Suites on Apr 2, 2024
Michael, Thank you for your feedback. We do appreciate it, as it does help us find areas to improve. We hope to see you again in the futue.

8/10 Good

Randall

Stayed 5 nights in Mar 2024
Response from Kimberly - Country Inn & Suites on Mar 31, 2024
Randall, Thank you for your feedback. We hope to see again in the future.

10/10 Excellent

Cynthia, Coarsegold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay in Gainesville very nice room friendly staff close to all amenities. Will come back again
Stayed 4 nights in Mar 2024
Response from Country Inn & Suites on Mar 11, 2024
Cynthia, Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay in Gainesville and that our accommodations, friendly staff, and convenient location contributed to your positive experience.We truly value your feedback and look forward to welcoming you back on your next visit to Gainesville. If there's anything specific you enjoyed or any suggestions you have for us to further enhance your future stays, please feel free to let us know.Thank you once again for choosing to stay with us. We can't wait to host you again soon!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stop on way to Orlando
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on Mar 6, 2024
David, Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Brianna

Stayed 1 night in Mar 2024
Response from Kimberly - Country Inn & Suites on Mar 25, 2024
Brianna, Thank you for the feedback. We are happy to see that you enjoyed your stay We hope to see you back in the future.

10/10 Excellent

Amir

Stayed 1 night in Mar 2024
Response from Kimberly - Country Inn & Suites on Mar 23, 2024
Amir, Thank you for your feedback. We look forward to hosting you again in the future.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on Mar 3, 2024
Scott, Thank you for your feedback.

10/10 Excellent

James R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything so far. The person at checkin was excellent.
Stayed 1 night in Mar 2024
Response from Kimberly on Mar 3, 2024
James, Thank you for your feedback. We are happy to hear your stay is going well.

10/10 Excellent

Judy

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on Mar 6, 2024
Judy, Thank you for your feedback.

10/10 Excellent

Jennifer, Brimson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the size of the room. The hotel is close to places to dine in.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on Mar 3, 2024
Jennifer, Thank you for the feedback We are happy to hear you liked the size of our rooms, and the restaurants within walking distance of the hotel. We hope to see you again in the future.

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised with how nice this place was for the price! Super clean and comfortable! Would definitely recommend!
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on Mar 3, 2024
Christy, Thank you for your feedback. We are happy to hear you enjoyed your stay. We hope you will stay with us again in the future.

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on Mar 1, 2024
Robin, Thank you for your feedback. We are happy to hear you enjoyed your recent stay.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and great location
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on Mar 1, 2024
Gary, Thank you for your feedback. We are happy to hear you enjoyed your stay.

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall it was a nice stay
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on Feb 27, 2024
Chad, Thank you for your feedback.

8/10 Good

Valerie

Stayed 1 night in Feb 2024
Response from Country Inn & Suites on Mar 21, 2024
Valerie, Thank you for your feedback. We would like any feedback you may want to give to help us make your next stay a 5 out of 5 stay.

6/10 Okay

Heath

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on Feb 27, 2024
Heath, Thank you for your feedback. If you would like to share the reason for the score of 3 instead of a 5 please reach out to the hotel directly.

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on Feb 23, 2024
Liz, Thank you for your feedback. We hope to host you again in the future.

2/10 Terrible

Eileen

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service is terrible
Stayed 1 night in Feb 2024
Response from Kimberly - Country Inn & Suites on Feb 18, 2024
Eileen, We are sorry you feel that way. We will be responding to you directly via Expedia to let you know about the resolution for your issue. I hope our resolution is to your satifaction.

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the beds were very comfortable. It had everything we needed for a good nights sleep.
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on Feb 16, 2024
Jody, Thank you so much for your feedback and kind words. We hope to host you again in the future.

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff quick check in and out highly recommend this hotel👍
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on Feb 15, 2024
Dina, Thank you for your feedback. We are happy to hear you would recommend. We look forward to seeing you again in the future.

10/10 Excellent

Abigail D

Stayed 1 night in Feb 2024
Response from Country Inn & Suites on Mar 21, 2024
Abigail, We are happy to see you enjoyed your stay. Thank you for the feedback.

10/10 Excellent

Steve

Traveled with family
Staff was very polite and helpful at check in.
Stayed 1 night in Feb 2024
Response from Kimberly on Feb 12, 2024
Steve, Thank you for your feedback. We appreciate your kind words. We hope you will stay with us again in the future should you ever find yourself back in Gainesville.

10/10 Excellent

William & Elizabeth

Very nice. Good breakfast.
Stayed 1 night in Feb 2024
Response from Kimberly on Feb 13, 2024
William & Elizabeth, Thank you for your feedback. We are happy to hear you enjoyed the breakfast. We hope to host you again in the future.

8/10 Good

Ernest, Cantonment

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sandwiched between the interstate and a busy 4-lane highway, the noise level from the traffic was very high 24 hours a day.
Stayed 2 nights in Feb 2024
Response from Kimberly on Feb 12, 2024
Ernest, Thank you for taking the time to share your experience following your recent stay at Country Inn & Suites. We appreciate your feedback and apologize for any inconvenience caused by the noise from the nearby traffic.We understand that the noise level from the interstate and highway can be disruptive to our guests' comfort, and we regret that this impacted your stay with us. Please know that we continuously strive to minimize disturbances and provide a peaceful environment for our guests.We will certainly take your feedback into consideration as we work to improve our guest experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Thank you again for sharing your thoughts with us.

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed for our quick stay and delivered by a friendly staff. Special shout out to the breakfast staff that day. Very friendly and accommodating.
Stayed 1 night in Jan 2024
Response from Kimberly on Feb 8, 2024
Deborah, Thank you for you very kind words. We appreciate your kind words about our breakfast staff. We hope you will consider staying with us in the future should you find yourself in our area.

10/10 Excellent

ENRIQUE H

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice small hotel, in a great location. Off I-75 and Archer Road Gainsville, FL
Stayed 1 night in Feb 2024
Response from Kimberly on Feb 6, 2024
Enrique, Thank you for your feedback. So happy to hear you enjoyed your stay.

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and convenient to Shands Cancer Center for treatments.
Stayed 1 night in Feb 2024
Response from Kimberly on Feb 5, 2024
Jose,Thank you for your feedback. We are happy to hear you enjoyed your stay.