Exterior

Reviews of Courtyard by Marriott Gainesville FL

3 out of 5
Courtyard by Marriott Gainesville FL
3700 Sw 42nd St, Gainesville, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 278 out of 539 reviews" "
Rating 8 - Good. 163 out of 539 reviews" "
Rating 6 - Okay. 62 out of 539 reviews" "
Rating 4 - Poor. 20 out of 539 reviews" "
Rating 2 - Terrible. 16 out of 539 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brandon

Stayed 1 night in Feb 2024

6/10 Okay

Denisse

Liked: Cleanliness, staff & service, amenities
The shower door did not close making the bathroom door wet after taking a shower.
Stayed 1 night in Feb 2024
Response from Angela on Mar 19, 2024
Thank you for your feedback, we will look into the issue.

6/10 Okay

Nancy

Stayed 1 night in Feb 2024

10/10 Excellent

Randall, Chatham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and professional
Stayed 1 night in Feb 2024
Response from Angela on Mar 19, 2024
Thank you for your feedback!!!

10/10 Excellent

Michelle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful staff and property have stayed here before and it has never disappointed
Stayed 1 night in Dec 2023

4/10 Poor

Brian

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice location
Stayed 1 night in Dec 2023
Response from Angela on Jan 2, 2024
Thank you for your feedback!!!

10/10 Excellent

Melissa

Stayed 1 night in Dec 2023
Response from Angela on Jan 2, 2024
Thank you for the great score!!

10/10 Excellent

Zelick

Stayed 1 night in Dec 2023
Response from Angela on Jan 2, 2024
Thank you for your great score!!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping, plenty of restaurants in the area. Staff are very friendly and helpful, would definitely return stay. Only draw back to the room is there was no microwave, other then that it was great.
Stayed 2 nights in Dec 2023
Response from Angela on Jan 2, 2024
Thank you for your feedback! The rooms do not have microwaves however you can request one and if we have one we will place one in the room.

8/10 Good

Zack

Stayed 3 nights in Sep 2023

10/10 Excellent

DANIEL, Hobe Sound

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is near the interstate and quaint. Very clean and comfortable.
Stayed 1 night in Sep 2023
Response from Angela on Sep 11, 2023
Thank you for your feedback!!!

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of room and a very comfortable bed. We slept very well and had a great day because of it.
Stayed 1 night in Sep 2023
Response from Angela on Sep 5, 2023
We are happy you had a great stay. Thank you for your feedback!!!

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
The clerk upon checking in was great!
Stayed 1 night in Sep 2023
Response from Angela on Sep 4, 2023
We are happy you had a great experience. Thank you for your feedback!!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Angela on Sep 4, 2023
Thank you for your feedback!

10/10 Excellent

Scott

Stayed 1 night in Aug 2023
Response from Angela on Sep 30, 2023
Thank you for the 5/5.

10/10 Excellent

Joseph Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks ! Nice rooms! Clean and very nice staff!
Stayed 1 night in Aug 2023
Response from Angela on Aug 21, 2023
Thank you for your feedback!!!

6/10 Okay

Maria

Stayed 1 night in Aug 2023
Response from Front Desk on Sep 11, 2023
Thank you for your feedback.

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023
Response from Angela on Sep 4, 2023
Thank you for your feedback!

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very loud! We could hear the person/people walking in the room above us and people talking next to us!
Stayed 1 night in Jul 2023
Response from Angela on Aug 21, 2023
Thank you for your feedback

10/10 Excellent

Katherine

Stayed 1 night in Jul 2023
Response from Angela on Jul 16, 2023
Thank you for your great score.

2/10 Terrible

Ramiro

Stayed 1 night in Jul 2023
Response from Angela on Aug 21, 2023
Thankyou for your feedback.

10/10 Excellent

Paty

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay with easy check in and out.
Stayed 1 night in Jul 2023
Response from Angela on Jul 13, 2023
Thank you for the great survey!!!We are happy you enjoyed your stay.

10/10 Excellent

Jaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciate the staff very kindly, Hotel is very nice, clean and comfortable easy to find the rooms
Stayed 1 night in Jul 2023
Response from Angela on Jul 13, 2023
Thank you for your feedback, you are appreciated!!!

10/10 Excellent

Tara, Perry

Stayed 1 night in Jul 2023
Response from Angela on Aug 21, 2023
Thank you for your feedback!!!

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff was extremely friendly and helpful!
Stayed 2 nights in Jun 2023
Response from Angela on Jun 9, 2023
Thank you for excellent feed back.We appreciate you.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in May 2023
Response from Angela on Jun 1, 2023
Thank you for your feedback... we are happy that you had a great stay.

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful customer service especially from the front desk manager, who checked in my sister Helen, on Friday afternoon and helped her get settled. Thank you for taking excellent care of her!
Stayed 1 night in May 2023
Response from Angela on Jun 1, 2023
Thank you for your feedback. We are happy to hear that Helen enjoyed her stay as well as the staff. Customer service is our number one priority.

10/10 Excellent

Marina, Royal Palm Beach

Stayed 1 night in May 2023
Response from Angela on Jun 19, 2023
Thank you for the great score!!!

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the pool, exercise room and good customer service
Stayed 5 nights in May 2023
Response from Angela on May 15, 2023
Thank you for your feedback!!We are happy you had a great saty.

8/10 Good

Luke

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay, but......
Service experience was excellent. Hotel had recently been remodeled and some of the finishes were not excellent but it was clean and about what you would expect from a Courtyard Marriot. Did not like that the food and coffee options in the morning only consisted of a Starbucks. $10 for coffee and a bagel was not a good way to start the day. Personally would have preferred to pay more for the room and have some food options like most other hotels in this price range. The wait at the Starbucks was too long given the staff size.
Stayed 1 night in May 2023
Response from Front Desk on May 5, 2023
Thank you for your feedback!!!!The Courtyard brand has the Bistro which has an à la carte menu. We also serve Starbucks coffee.We do offer the Rain forest blend in the rooms free of charge.We appreciate you and wish you safe travels.

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice stay. clean, confertable.
Stayed 1 night in Apr 2023
Response from Angela on May 3, 2023
Thank you for the feedback. We are happy that you had a great stay!!!

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Front Desk on May 2, 2023
Thank you for your feedback!!

10/10 Excellent

Tana

Stayed 1 night in Apr 2023
Response from Angela on Jun 1, 2023
Thank you for your excellent score!!

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2023
Response from Angela on Mar 24, 2023
Thank you for your feedback!!!

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the rate ..... staff especially was helpful and friendly.
Stayed 1 night in Mar 2023
Response from Angela on Mar 24, 2023
Thank you for your feedback!!!

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2023
Response from Angela on Mar 8, 2023
Thank you for your feedback!!!

10/10 Excellent

Michael

Stayed 1 night in Feb 2023
Response from Angela on Mar 24, 2023
Thank you for your feedback!!!

10/10 Excellent

Alfred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Angela on Feb 17, 2023
Thank you for your feedback!!!Safe travels!

10/10 Excellent

Tristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Hotel was nice and service was great. Rooms were spacious and clean. Would definitely stay again.
Stayed 1 night in Feb 2023
Response from Angela on Feb 4, 2023
Thank you for your feedback.Safe travels!!

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern. Room is quite clean. Friendly staff.
Stayed 1 night in Jan 2023
Response from Angela on Feb 4, 2023
Your feedback is appreciated.Safe travels!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine. The room was very clean.
Stayed 2 nights in Jan 2023
Response from Angela on Feb 4, 2023
We appreciate your feedback. Safe travels!!

10/10 Excellent

Michaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good and comfortable but they charge for breakfast(high prices) and don't even have free coffee in the lobby
Stayed 1 night in Jan 2023
Response from Angela on Feb 4, 2023
Thank you for your feedback, The Courtyard Brand has The Bistro open for the purchase of breakfast and we also sale Starbucks coffee. In the rooms we offer our complimentary Rainforest blend coffee.

8/10 Good

Nicole

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many shops and restaurants. Very convenient.
Stayed 1 night in Jan 2023
Response from Angela on Jan 29, 2023
Thank you for your feedback!!!!

10/10 Excellent

Michael

Stayed 1 night in Jan 2023
Response from Angela on Mar 8, 2023
Thank you for your feedback!!!

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Very Good Hotel
Great one night stay. Hotel was very nice and everything looked clean. There was hair on the floor in the bathroom when we arrived and the toilet paper dispenser was broken. Other than that everything was great. Will definitely stay there again. The representatives were very nice and professional.
Stayed 1 night in Jan 2023
Response from Angela on Jan 12, 2023
Thank you for your feedback!!!

8/10 Good

adriana

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had trouble with the television. There was breakfast or, coffee served due to the holiday, but there was no discount for that lack of service but overall we really like the place.
Stayed 1 night in Dec 2022
Response from Angela on Jan 12, 2023
Apologies for the television issues I hope we were able to get it fixed. We hope you enjoyed the rest of your stay.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel. It was clean and secure. People were friendly and courteous.
Stayed 1 night in Dec 2022
Response from Front desk on Jan 3, 2023
Thank you for your feedback!!!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
The front desk staff were terrific!
Stayed 4 nights in Dec 2022
Response from Front desk on Jan 3, 2023
Thank you for your feedback!!!

10/10 Excellent

Tawanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and the bistro staff are awesome. Nice and clean hotel.
Stayed 1 night in Dec 2022
Response from Front desk on Jan 3, 2023
Thank you for your feedback!!!