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Rating 10 - Excellent. 278 out of 539 reviews" "
10 - Excellent
278
Rating 8 - Good. 163 out of 539 reviews" "
8 - Good
163
Rating 6 - Okay. 62 out of 539 reviews" "
6 - Okay
62
Rating 4 - Poor. 20 out of 539 reviews" "
4 - Poor
20
Rating 2 - Terrible. 16 out of 539 reviews" "
2 - Terrible
16
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Terrible
Brandon
Feb 14, 2024
Brandon
Stayed 1 night in Feb 2024
6/10 Okay
Denisse
Feb 5, 2024
Liked: Cleanliness, staff & service, amenities
The shower door did not close making the bathroom door wet after taking a shower.
Denisse
Stayed 1 night in Feb 2024
Response from Angela on Mar 19, 2024
Thank you for your feedback, we will look into the issue.
Very close to shopping, plenty of restaurants in the area. Staff are very friendly and helpful, would definitely return stay. Only draw back to the room is there was no microwave, other then that it was great.
Michael
Stayed 2 nights in Dec 2023
Response from Angela on Jan 2, 2024
Thank you for your feedback! The rooms do not have microwaves however you can request one and if we have one we will place one in the room.
Wonderful customer service especially from the front desk manager, who checked in my sister Helen, on Friday afternoon and helped her get settled. Thank you for taking excellent care of her!
anne
Stayed 1 night in May 2023
Response from Angela on Jun 1, 2023
Thank you for your feedback. We are happy to hear that Helen enjoyed her stay as well as the staff. Customer service is our number one priority.
Service experience was excellent. Hotel had recently been remodeled and some of the finishes were not excellent but it was clean and about what you would expect from a Courtyard Marriot. Did not like that the food and coffee options in the morning only consisted of a Starbucks. $10 for coffee and a bagel was not a good way to start the day. Personally would have preferred to pay more for the room and have some food options like most other hotels in this price range. The wait at the Starbucks was too long given the staff size.
Luke
Stayed 1 night in May 2023
Response from Front Desk on May 5, 2023
Thank you for your feedback!!!!The Courtyard brand has the Bistro which has an à la carte menu. We also serve Starbucks coffee.We do offer the Rain forest blend in the rooms free of charge.We appreciate you and wish you safe travels.
The hotel is good and comfortable but they charge for breakfast(high prices) and don't even have free coffee in the lobby
Michaele
Stayed 1 night in Jan 2023
Response from Angela on Feb 4, 2023
Thank you for your feedback, The Courtyard Brand has The Bistro open for the purchase of breakfast and we also sale Starbucks coffee. In the rooms we offer our complimentary Rainforest blend coffee.
Great one night stay. Hotel was very nice and everything looked clean. There was hair on the floor in the bathroom when we arrived and the toilet paper dispenser was broken. Other than that everything was great. Will definitely stay there again. The representatives were very nice and professional.
We had trouble with the television. There was breakfast or, coffee served due to the holiday, but there was no discount for that lack of service but overall we really like the place.
Arthur
Stayed 1 night in Dec 2022
Response from Angela on Jan 12, 2023
Apologies for the television issues I hope we were able to get it fixed. We hope you enjoyed the rest of your stay.