Ratings based on 674 Verified Reviews

3.4 out of 5
68% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Always better than expected

Posted Apr 22, 2017
I've stayed at this hotel twice during quick trips to Gainesville and I am always surprised. The rooms are nicely renovated (dark wood laminate), the beds are firm and comfortable, and the shower has good pressure. I haven't used the kitchen area, but it seems great for long stays.
Comment from Hotel Management
Apr 22, 2017 by General Manager, Hotel Management
Thank you for choosing Extended Stay America - Gainesville - I-75 once again and for sharing your feedback. We are glad you enjoyed your time with us and that your well-appointed room and its amenities left you with a good impression. We appreciate you being our guest and look forward to hosting you again for another great experience. Sincerely, General Manager
2 out of 5
by A verified traveler

I wouldn't recommend it.

Posted Apr 20, 2017
Pros: Location.
Cons: New door lock - and repair the door itself (hanging odd in frame). Pick up litter.
Door wouldn't lock. A/C quit working. Lots of litter.
Comment from Hotel Management
Apr 22, 2017 by General Manager, Hotel Management
Jay, thank you for sharing your candid feedback. We apologize for the maintenance issues you encountered in your room and for the inconvenience it caused. We have a duty to follow the processes in place to ensure each guest suite is well maintained, and we want to let you know we are already working to address the problems you mentioned. Thanks again bringing this to our attention, and we hope you will consider giving us another chance so we can leave you with a much better impression on your next visit. Sincerely, General Manager
2 out of 5
by A verified traveler from Miami, FL

Great location, that's about it!

Posted Apr 11, 2017
Pros: Location
Cons: Everything
Location: Location is great, with plenty of shopping and restaurants nearby.
Stayed from April 7 to April 9, 2017, after paying $266.33 a night this is what I found: The "Queen" bed is not so, at best is a full When I asked where the continental breakfast was, I was pointed to a coffee machine in the lobby I left on Saturday morning and when I returned at night, the room was not done, and when I asked why, I was told that since mine was a short stay, housekeeping would not clean the room, that was only for people who stay over a week. Price was hiked due to UF massive activity and shortage of rooks in Gainesville, FL I've stayed in Hotels all over the world and I've never seen something like this!
Comment from Hotel Management
Apr 13, 2017 by General Manager, Hotel Management
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Very nice come completely with full kitchen.

Posted Mar 30, 2017
I forgot my hair dryer and they brought one to my door. Very friendly staff. I would completely stay again. The only thing would be better rates for people with cancer that has to stay for the hospital.
Comment from Hotel Management
Mar 31, 2017 by General Manager , Hotel Management
Cheyanne, it was a pleasure to have you as our guest at Extended Stay America - Gainesville – I-75. We are glad you had a comfortable visit and liked the service provided by our associates. We appreciate your suggestion and would like to mention that we offer affordable nightly rates for longer stays. We hope to see you soon. soon Sincerely, General Manager
3 out of 5
Recommended
for Families
by A verified traveler from Cape Coral FL

Near University

Posted Mar 26, 2017
Pros: Proximity to university.
Cons: Get new carpet or just put in tile!
Location: Shopping was close by as well as the vet school we had to visit.
We went to this hotel because we were taking our dog to the university vet. It was very close by and decent. We were on the third floor which was a problem for our dog that is going blind. Still, we had a decent room, not fancy and certainly not that great but cheap enough.
Comment from Hotel Management
Mar 26, 2017 by General Manager, Hotel Management
Letitia, thank you for evaluating your stay with us. It's nice to read our location was convenient for your plans and that our facilities were adequate to your needs. We appreciate your observation and hope to see you again soon. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Flagler Beach

Nice room, great shopping!

Posted Mar 22, 2017
Pros: Quiet and shady setting, close to everything so it's easy to run out for kitchen supplies...
Location: See above
Minutes away from I-75, massive shopping center across the street: huge new Sam's Club, Publix, Marshalls/Homegoods, Bealls, Kirklands, and lots of fun restaurants like Pollo Tropical and Chipotle! The room was most comfortable and well appointed with super comfy bedding and lots of pillows...
Comment from Hotel Management
Mar 22, 2017 by General Manager, Hotel Management
Annie, thank you for choosing Extended Stay America - Gainesville - I-75. We are delighted you loved our convenient location and your room along with the comfy bed. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Adequate for those looking to save

Posted Mar 20, 2017
My husband and I don't have any complaints about this hotel. Our room was clean (no bugs of any kind in our room) and fulfilled our need (just someplace to sleep at night and relax during downtime). TV, Internet, grab-and-go breakfast ("coffee and packaged muffins" type, NOT a "prepared with dining room" type), ideal location to restaurants/stores, fridge and microwave in room. Overall a positive experience. Not the Ritz, but if you aren't looking to blow a bunch of money on a fancy hotel this one is ideal!
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
Thank you for posting your kind comments about Extended Stay America - Gainesville - I-75. It is a delight to read you not only enjoyed your well-appointed suite and our convenient location, but also found us to be a great value. We appreciate your recommendation and hope you will choose us again in the future! Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

'You get what you pay for'!

Posted Mar 12, 2017
Pros: Kitchen facilities, you can borrow kitchen utensils, TV, air-condition, etc in good working order. Helpful front desk staff.
Cons: See my comments above.
Location: Excellent location!
Comparable to other 1.5-2 star motels (e.g. motel 6, Budget Inn ,etc.). So called breakfast - muffin, granola bar, coffee/tea. Small black bugs were flying in the room, killed a big cockroach!
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Thank you for taking the time to evaluate your stay and for sharing your feedback. We are pleased to know you loved our kitchenette and the service provided by our front desk associates. However, we have regular pest control service at our hotel, we have contacted them for an immediate visit to address the issue quickly. Thanks again for bringing this to our attention. We hope you will give us another opportunity to provide you with a better experience. Sincerely, General Manager
2 out of 5
by A verified traveler

Posted Feb 18, 2017
Thought hotel room was clean until saw chewed wad of gum in kitchen sink. Was told mgmt would talk to cleaning staff without much conviction or concern.
Comment from Hotel Management
Feb 23, 2017 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. Please accept our apologies on the lack of cleanliness and customer service you experienced. Both will be addressed promptly to make sure guests are receiving accurate service. Thank you for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from gainesville, fl

A satisfied customer

Posted Jan 19, 2017
The room was very comfortable and spacious! It was what we were looking for and more! It's became my new spot when coming to town or just needing a getaway!
Comment from Hotel Management
Jan 20, 2017 by Manager, Hotel Management
It is so rewarding to read you had a positive stay with us. Thank you for your comments. We are thrilled to see how comfortable you were in your room and that our hotel met your expectations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.