Up for a visit to UF.
Posted Apr 18, 2017
Was overall extremely happy with this hotel. The staff was outstanding, very accommodating and friendly. The hotel as spotless and the breakfast was one of the best all-inclusive ones I've had. My only complaint is they desperately need a water softener. The soapy residue after washing my hands, not to mention showering and rinsing conditioner out of my hair was unbearable. Even after taking a shower twice as long as one I would normally take, it still felt as though I had soap on my skin. After two days, it really started to bother me. Other than that, I really do think it's a great hotel, but when recommending it would definitely mention the water situation to anyone who was considering staying there.
Comment from Hotel Management
Apr 21, 2017 by Adam - Director of Sales, Hotel Management
Thank you so much for your thoughtful review of our hotel! Our staff works very hard to create a clean, welcoming environment for our guests. I can certainly understand your concerns with the water, but our water softeners are precisely what create the situation you described. Hard water actually rinses away the water better but it also can create scale buildup in your plumbing and soap scum. We'll discuss this with our Chief Engineer to see if maybe there is a happy medium that doesn't leave our guests "soapy". We hope you come back and visit us again!