Ratings based on 915 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Posted Mar 25, 2016 on Hotels
The toilet wasn't flushing, the room was cold and my room faced the main road so very noisy. Not a good impression of this hotel. Staff were very helpful though.
Comment from Hotel Management
Jun 4, 2016 by ChrisFOM, Hotel Management
Thank you for your comments, and we’re disappointed to hear that you had an unpleasant experience in your guest room and that you experienced abnormally loud road noise . We sincerely apologize that this negatively affected your stay with us. We try our very best to accommodate all of our guests’ needs, and hopefully next time, it will be possible for us to make your stay perfect in every way. Thank you for your kind words about the staff, and we look forward to welcoming you back the next time you visit the Gainesville area
3 out of 5
by A verified traveler

Posted Mar 20, 2016 on Hotels
Beds too small No hi definition TV
Comment from Hotel Management
Jun 4, 2016 by ChrisFOM, Hotel Management
Thank you for sharing your thoughts, and we’re so sorry to hear that you did not enjoy the size of our beds as well has Hi-Def TV channels during your recent stay. The Engineering department is looking into the issues with TV stations to find a solution, We truly appreciate you selecting us as your host, and we hope you’ll grant us another chance in the future to welcome you back and perfectly accommodate all of your needs.
5 out of 5
by Rene

This traveler left a rating score only Posted Mar 18, 2016 on Hotels
3 out of 5
by A verified traveler

Attention needed at this location.

Posted Mar 17, 2016 on Hotels
The lobby was good. I enjoyed the pool even tho the hot tub was out of order and the room walls needed painting and the carpet was stained. Also the pool was not as clean as I would like
4 out of 5
by Richard from Jensen beach Florida

Posted Mar 15, 2016 on Hotels
The wi fi was not free.. But overall was nice hotel
5 out of 5
by Robert from Fort Lauderdale

Highly recommended!

Posted Mar 15, 2016 on Hotels
Wonderful experience. I highly recommend the Gainesville Hilton.
Comment from Hotel Management
Jun 4, 2016 by ChrisFOM, Hotel Management
Thank you so much - I truly appreciate your positive feedback about our hotel! We do take pride in catering to our guests’ needs in every way possible, and it means a lot when our guests take a minute to notice. We are so flattered to have earned your recommendation of us to others, and we can’t wait to welcome you back again soon!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 14, 2016 on Hotels
3 out of 5
by Joshua from Niceville Florida

Disappointed, but met basic needs

Posted Mar 13, 2016 on Hotels
no refrigerator and no DVD player was extremely obnoxious. Parking on campus is terrible. A shuttle to the welcome center would be nice. Other than that, it is a clean comfortable nice hotel. The staff was very courteous and helpful.
Comment from Hotel Management
Mar 19, 2016 by Theresa, Hotel Management
Hello, and thank you for sharing your thoughts. I am very disappointed to hear that your recent stay was less than satisfactory. Please know that the hotel does offer a complimentary shuttle based on limited availability, and this can be reserved at the Front Desk. In regards to your suggestions about refrigerators in DVD players in the rooms, I will forward these comments to our executive team, as they value all constructive criticism. I am happy to hear that the hotel room and staff meet your expectations overall, and we are all excited for our next chance to welcome you back and impress you completely.
3 out of 5
by A verified traveler

Beds were not comfortable

Posted Mar 13, 2016
We were put into a handicap room. We said ok but shower pressure too low in comparison to regular shower.
Comment from Hotel Management
Mar 18, 2016 by Theresa B. , Hotel Management
Thank you for sharing your thoughts, and we’re so sorry to hear that you did not enjoy the comfort of our beds during your recent stay. I will forward your comments over to our Engineering Department as well to inspect the water pressure in our accessible rooms. We truly appreciate you selecting us as your host, and we hope you’ll grant us another chance in the future to welcome you back and perfectly accommodate all of your needs.
4 out of 5
by A verified traveler

Posted Mar 13, 2016 on CheapTickets
Nice hotel, conveniently located to campus, clean...