Decent hotel but poor WIFI
Posted Jul 15, 2016 on Hotels
Overall my stay was decent, the staff was great, the room was decent. I rated this hotel a 4 rather than 5 was because of the WIFI, It was horrible. First, in order to use it I had to join the Hilton honors club, it's not that big of an issue since it's free, but I've been to different Hilton's before and I have never had that issue. Next the WIFI signal was very poor in my room, which i wouldn't expect in a hotel at the edge of a huge University. The only place in the room I got a signal was in the bathroom. This was irksome since I was in town to take a series of exams which would determine whether I earned my Master's degree. I was sitting in my bathroom for a couple of days studying. otherwise I have no complaints
Comment from Hotel Management
Jul 19, 2016 by ChrisFOM, Hotel Management
Hello and thank you for sharing your thoughts. We are disappointed that you had issues with the WIFI speeds during your stay. Please be assured that I will be sharing your comments with our executive team, as they value all constructive criticism. I am happy to hear that the hotel was satisfactory in every other way. We look forward to welcoming you back again soon for an experience even better than the last.