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Reviews of Hilton University of Florida Conference Center Gainesville

3.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews" "
Rating 8 - Good. 222 out of 1001 reviews" "
Rating 6 - Okay. 97 out of 1001 reviews" "
Rating 4 - Poor. 69 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Debbie

Liked: Staff & service
Disliked: Amenities
The key to my room did not work The staff was not able to fix the problem There was a bucket under my sink
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat the location for vicinity to campus
Stayed 2 nights in Mar 2024

6/10 Okay

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

michelle

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Parking was terrible. I had to park so far away both nights. And the window lights in the parking lot. It’s very dangerous. But it’s a hotel. Guess I shouldn’t have to park so far away. I mentioned it to The Manager on duty and I received a blank stare. She then informed me that it had been fixed and now it’s broken. Not sure what that was supposed to do.
Stayed 2 nights in Mar 2024

10/10 Excellent

william

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel in all aspects
Stayed 1 night in Mar 2024

8/10 Good

Allison

Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

carl brown

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing hair
Stayed 1 night in Jan 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

8/10 Good

Jason

Stayed 1 night in Mar 2024

8/10 Good

elena

Pleasant and convenient for my trip
Stayed 1 night in Feb 2024

10/10 Excellent

Mayte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to the UF and close to everything. The room was clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a bit tight but the rooms and staff were wonderful
Stayed 1 night in Jan 2024

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

eva

Close to UF. This was a quick stay not even 12 hours
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful! Kiersten from sales was jumping in to help when their system was having some trouble at check-in!! She was super sweet !!! The rooms were clean, parking was easy, gym was amazing!! I will definitely be choosing this hotel for all my future stays in Gainesville!
Stayed 2 nights in Feb 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Near the hospital where my husband was.
Stayed 1 night in Jan 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, quiet and in a great location. Shula's Steakhouse on site. No refrigerator in room and no free breakfast which you find at most other hotels.
Stayed 1 night in Jan 2024

10/10 Excellent

laura, ponte vedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Catalina, Newport News

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is outdated and a little dirty. The area around the property is not the best.
Stayed 3 nights in Jan 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton is pretty good
The room was nice and accessible. Beds were comfy. The trash cans were very very small. The ice machine on the second and third floor did not work. Had to go up to the 4th floor. No microwave available in the room.
Stayed 1 night in Jan 2024

10/10 Excellent

Dwight

Stayed 1 night in Jan 2024

6/10 Okay

Frank

Stayed 3 nights in Jan 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to UF is perfect!
Stayed 1 night in Jan 2024

6/10 Okay

Marcus

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hilton and Hotels.com disagree on offer
The hotel is very clean. The room is very spacious and clean. The bathroom is clean. One of the most important things for our family when we travel is that the place where we sleep is clean. The parking lot was very dark at night, I didn't realize if the streetlights were out or if there were simply no streetlights. It is a huge parking lot that seems to be shared with Budget, an agency that rents cars because there are places that advertise that they do not allow you to park in those places. In reality, the darkness in the parking lot is intimidating. I booked through Hotels.com for two adults and one child, including cancellation and breakfast. When I arrived at the hotel they told me we only had a breakfast credit of $15 per adult. I explained and showed them the reservation, that the cancellation and breakfast were included in the reservation and the hotel responded that this was poor management by Hotels.com that had not updated its specifications. Anyway, at that moment I couldn't do anything, so we just went and had breakfast with the credit they gave us. In any case, it is a ridiculous credit because a tortilla costs $17, which means that it is not even enough for a tortilla with coffee. After all, the coffee costs $3. I think Hilton should review the prices and make sure that their offer on Hotels.com or anywhere their hotels are offered is up to date, and they should honor the advertisements they do anywhere, I don't think I'm the first person to be affected.
Stayed 1 night in Jan 2024

10/10 Excellent

Eileen

Stayed 3 nights in Jan 2024

10/10 Excellent

Helen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and exceptional ease of checking in. Helpful throughout the entire process. Having the restaurant (bar) was so great to have in the hotel. A consistently wonderful experience at this hotel.
Stayed 1 night in Dec 2023

6/10 Okay

Patti

Liked: Cleanliness, staff & service
Fine stay, clean and quiet. Why does every hotel room remote need batteries?
Stayed 1 night in Dec 2023

10/10 Excellent

Joel, Lake Mary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kristin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

carol

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful and the location is perfect for any shopping nearby. Most importantly it was safe!
Stayed 3 nights in Dec 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily accessible and quiet with places to eat close by. Beds were comfortable too.
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
University Hilton for the Win
Our family stayed in three different beautiful rooms for my daughter's UF graduation weekend. The rooms were very comfortable and nicely appointed. Shulas Restaurant onsite was a wonderful surprise for fine dining and/or lux room service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Valerie, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked my stay here because it was close to the graduation arena. The room was good, but the bathroom showers need a deep cleaning. Overall, it was a pleasant stay.
Stayed 1 night in Dec 2023

6/10 Okay

VIVIAN

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our room bathroom was dirty. There was hair all over the shower/tub, in 4 areas, the shower head piece hooked to the was broken, the toilet paper holder was dirty. The tissue paper was stuffed into the box, as if it had been previously pulled out then placed back. There was a lot of dust on the lamp. The carpets had big stains. I spoke to the Manager and reported all this. So it was a cleanliness issue. Otherwise the property was fine, the staff was helpful, and it was close to the Highway and UF.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Vipul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Gainsville
Very comfortable hotel
Stayed 1 night in Dec 2023

4/10 Poor

Jason

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean hotel. Great atmosphere.
Stayed 2 nights in Nov 2023

4/10 Poor

Charles Yingling

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Arin

Stayed 1 night in Dec 2023

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No reservations!
It was fine except they did not have our reservation when we checked in. Lucky for us they had rooms.
Stayed 1 night in Nov 2023

10/10 Excellent

Tania

Stayed 3 nights in Nov 2023

8/10 Good

Theodore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff courteous, easy to get to place of travel
Stayed 1 night in Nov 2023

8/10 Good

Mark

Liked: Cleanliness
Generally excellent hotel.
Stayed 1 night in Nov 2023

8/10 Good

Myra F.

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to stay with my pet, especially with a digital key through Hilton Honors.
Stayed 1 night in Nov 2023