Posted Dec 13, 2016 on Hotels
Room was great EXCEPT, that during the night, the entire front of the AC unit fell off and scared us to death and we could not go back to sleep due the jolt out of a dead sleep. It continued to work properly, however. ( I did report it to the manager the next morning) I was unhappy to pay all that money and then get NO sleep due to the above.
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
I'm sorry to hear about this issue that you experiences. I was the gentleman that you spoke to in the morning. We did alert the maintenance department and they have since fixed the issue. Please call or email me with any questions, comments, or concerns.
Director of Sales