Ratings based on 313 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Great staff

Posted Feb 15, 2017
Pros: Everything was wonderful, but the staff was exceptional!!!!
Cons: nothing
Location: I was just there for a basketball game
Everything was wonderful, but the staff was outstanding. I had an issue with my television and after I called, a very nice man was there within minutes to fix it. Also, the front desk staff was very helpful when I was trying to get a cab to go to the stadium for a basketball game.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
Room was great EXCEPT, that during the night, the entire front of the AC unit fell off and scared us to death and we could not go back to sleep due the jolt out of a dead sleep. It continued to work properly, however. ( I did report it to the manager the next morning) I was unhappy to pay all that money and then get NO sleep due to the above.
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
I'm sorry to hear about this issue that you experiences. I was the gentleman that you spoke to in the morning. We did alert the maintenance department and they have since fixed the issue. Please call or email me with any questions, comments, or concerns. Patrick Duggan Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

It's good for game day stay but thats it

Posted Nov 14, 2016
Pros: Location
Cons: Smell in lobby to elevators. Elevator smells like an oil leak and areas outside of elevator to front door smells like smoke
Location: Good game day stay
Lobby area smells like smoke, we've stayed here three times and always feel the same way but never comment. This time others with us said same thing so thought we should share. Something from the walk at entrance to elevators smells
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel. Clean bright rooms. Great breakfast.

Posted Nov 12, 2016
Great value. Clean updated rooms. Nice lobby helpful staff.
Comment from Hotel Management
Nov 14, 2016 by Pat, Hotel Management
Thank you for choosing to stay at the Holiday Inn Express in Gainesville Florida! We are glad to see that you enjoyed your stay and hope to see you again the next time you are in the area! Patrick Duggan Director of Sales
4 out of 5
by A verified traveler

Satisfied again

Posted Nov 8, 2016 on Hotels
I always use this hotel for my visits to my daughter at UF. Reliabley consistent for service and cleanlieness with a fair price.
4 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Enjoyed the stay
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for stay with us at the Holiday Inn Express in Gainesville Florida! We are glad to see that you enjoyed your stay and hope to see you again soon! Patrick Duggan Director of Sales
5 out of 5
by A verified traveler

Posted Nov 1, 2016 on Hotels
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for choosing to stay at the Holiday Inn Express in Gainesville Florida! We are glad to see that you enjoyed your stay! Patrick Duggan Director of Sales
4 out of 5
by A verified traveler

Posted Oct 27, 2016 on Hotels
Stayed for a sporting event in town. Really only slept there but the rooms were clean and it was in a convenient part of town.
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you for choosing to stay with us at the Holiday Inn Express in Gainesville Florida! I will pass on the good review to the housekeeping staff to let them know that they are doing a good job! We hope that you choose to stay with us again in the future! Patrick Duggan Director of Sales
3 out of 5
by A verified traveler from Gainesville, Fl

OK, Nothing Special

Posted Oct 23, 2016 on Hotels
The main issue was our room was very noisy from talking from the room next door. Little to no insulation. Beds OK. Breakfast OK. There was a fridge.