Ratings based on 86 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Great staff

Posted Feb 15, 2017
Pros: Everything was wonderful, but the staff was exceptional!!!!
Cons: nothing
Location: I was just there for a basketball game
Everything was wonderful, but the staff was outstanding. I had an issue with my television and after I called, a very nice man was there within minutes to fix it. Also, the front desk staff was very helpful when I was trying to get a cab to go to the stadium for a basketball game.
4 out of 5
Recommended
for Everyone
by A verified traveler

It's good for game day stay but thats it

Posted Nov 14, 2016
Pros: Location
Cons: Smell in lobby to elevators. Elevator smells like an oil leak and areas outside of elevator to front door smells like smoke
Location: Good game day stay
Lobby area smells like smoke, we've stayed here three times and always feel the same way but never comment. This time others with us said same thing so thought we should share. Something from the walk at entrance to elevators smells
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel. Clean bright rooms. Great breakfast.

Posted Nov 12, 2016
Great value. Clean updated rooms. Nice lobby helpful staff.
Comment from Hotel Management
Nov 14, 2016 by Pat, Hotel Management
Thank you for choosing to stay at the Holiday Inn Express in Gainesville Florida! We are glad to see that you enjoyed your stay and hope to see you again the next time you are in the area! Patrick Duggan Director of Sales
2 out of 5
by A verified traveler

Old and tired hotel

Posted Sep 29, 2016
Hotel is old and tired. It still has smoking rooms.
Comment from Hotel Management
Oct 3, 2016 by Patrick, Hotel Management
We are sorry to hear that you did not enjoy your stay at our hotel. We will be undergoing renovations in the next six months and once we are complete we hope that you will stay with us again. Patrick Duggan Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler from gainesville

Great stay

Posted Aug 21, 2016
Pros: Everything
Cons: Not much
Location: Great location, wish it was closer to university but they already have a holiday inn there too!
Very accommodating and comfortable beds, quick check in, got extra pillows, good breakfast
Comment from Hotel Management
Aug 24, 2016 by Patrick Duggan, Hotel Management
Thank you for the great review of our hotel! We are happy to hear that you enjoyed your stay and hope that you will stay with us again. Patrick Duggan Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler from South Florida

Easy access in and out.

Posted Aug 9, 2016
Had a good stay. Lucky there was a nice breakfast because it was our only meal.
1 out of 5
by A verified traveler from Tampa, FL

Terrible

Posted Jul 18, 2016
The staff was very nice and helpful. But this hotel is dingy and gross. The breakfast food was stale, dark bananas. Coffee was hot and good but that was about all that was edible. They put us in a "smoking room" because we were traveling with a small Yorkiepoo. The dog made the room smell better. We couldn't get out of there fast enough!!!
Comment from Hotel Management
Aug 5, 2016 by gnvswgroups@aol.com, Hotel Management
We apologize about your stay but our pet policy states that pets are required to stay in smoking rooms only, I will be speaking to the breakfast attendant about the food to make sure they are rotating the food properly. We will be going through some renovations and possibly getting rid of the smoking rooms. We hope that you will stay with us again when the renovations are finished. Patrick Duggan Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Posted Apr 26, 2016
All the staff I encountered were friendly, breakfast was yummy!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2016
Great hotel with decent breakfast. Good location in secluded area but close to highway
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

First Impression.

Posted Apr 13, 2016
Pros: Cleanliness and accessibility.
Cons: Improved front desk personnel attitudes to customers (my family), would have made the stay perfect!
Location: UF visit
The rooms was great. Accessibility even greater, close to I-95, stores and UF. After a long and tiring trip, we just wanted to rest. But front desk personnel attitudes were not welcoming, not rude but not helping either, a few smiles would have been in order, probably an exhausting day for them as well. Anyway, the stay was excellent, never bother to talk to the front desk anymore, until check out 2 days later.