Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

hotel desk

Posted Oct 26, 2015
Pros: Location in proximity to the Tannery Ale House
Cons: Reservationists
When I called the day before our arrival I asked if they had a pool. She said yes, its outdoors.I told her good, then we'll bring our swimsuits. Upon arrival we checked out the pool. It was covered! Wouldn't you think the woman would have said it was closed for the season? Disappointed. Upon arrival At 3:00 I requested our room be on the same floor with my elderly mother when she arrived. She said she took care of it. When mother arrived an hour or so later, she was put on another floor! I wasn't there when she arrived so didn't question the error. Another disappointment. On the bright side, the breakfast area was good. I especially appreciate having apples and bagels individually wrapped in Saran. I see people handling items like that and then they don't take them. The hostess was quick to come over and clean up apple juice spilled on the fabric covered chair. She was a lovely, thoughtful woman throughout the breakfast time we were in there.
5 out of 5
Recommended
for Business Travelers
by NICE

Great stay

Posted Oct 20, 2015 on Orbitz
Staff was very attentive, breakfast was good, Hotel was very well kept
5 out of 5
Recommended
for Everyone
by A verified traveler from Pigeon Forge TN

Close to the interstate and lots of places to eat.

Posted Aug 11, 2015
Pros: Friendly staff.
Cons: Nothing
Location: Lots of restaurants
Nice staff. Close to interstate. Lots of restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Weekend trip

Posted Aug 4, 2015
It is a good place to stay for a low cost. Staff was great to our family & the room was very nice.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel. Close to restaurants and shopping.

Posted Jul 9, 2015
Pros: Breakfast was good. Linens were nice.
Cons: Better Wifi connection.
Hotel was nice and clean. Internet was slow. Might have been because we were on the 3rd floor. Good place to stay for our basketball tournament.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Going solo

Posted Jun 22, 2015 on Hotels
Excellent! Traveling alone and felt comfortable.
5 out of 5
Recommended
for Business Travelers
by Timothy from Baltimore

Nice visit

Posted Jun 17, 2015 on Hotels
nice people desk, housekeeping and breakfast staff
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 27, 2015 on Hotels
2 out of 5
by H2odamAge

Stayed here for a wedding at Lake Linear

Posted May 26, 2015 on Orbitz
Staff was rude drying check in a laughed at me when asked about early check. The jacuzzi tub set up was wierd. The room was comfortable and generally what was expected at a value location.
3 out of 5
Recommended
for Families
by David from Canton, NC

great place

Posted Apr 27, 2015 on Hotels
Everything was great except the people above us kept us up half the night it was like they had a herd of elephants up there and it took three times to the front desk to stop them