Ratings based on 212 Verified Reviews

4.2 out of 5
78% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2017
Great location & staff was very helpful! The king bed studio was very spacious!
Comment from Hotel Management
Jul 16, 2017 by Kaley Zappini-Assistant General Manager, Hotel Management
Thank you so much for the wonderful feedback! We look forward to welcoming you home again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Port Orange , FL

my sons surgery

Posted May 7, 2017
my son had to have surgery at the Florida Surgical Center which is located less then 5 minutes from The Homewood Suites. We had stayed here last August and were happy to be back, just wished under different circumstances. The Hotel is located in the center of all shopping, restaurants, pharmacies, etc. The staff is friendly and courteous and hotel is clean and comfy. Would defenitely stay here and recommend this hotel to my friend and Family.
Comment from Hotel Management
May 8, 2017 by Kaley Zappini Assistant General Manager, Hotel Management
We are so glad to hear you enjoyed your time with us. Thank you for the wonderful feedback!
5 out of 5
by A verified traveler

Great hotel!

Posted Apr 24, 2017 on Hotels
I enjoyed my stay. Staff was friendly and nice. Food was very good.
Comment from Hotel Management
May 8, 2017
Thank you so much for the great feedback. We are so glad to hear you enjoyed your stay with us! We will be passing your comments on to our staff and look forward to welcoming you back again!
5 out of 5
by JONATHON

great!

Posted Apr 18, 2017 on Hotels
Nice hotel. great breakfast. quiet room.
3 out of 5
by Angela

Posted Apr 10, 2017 on Hotels
The beds were a little lumpy, it sounded like the people above us were coming through the floor, and we didn't have any cleaning service but the location is great and very clean. The staff was super nice though. Just too expensive for the horrible beds. I know they can't control the people above us though they could control the lack of cleaning service.
3 out of 5
by A verified traveler

Average but adequate

Posted Mar 27, 2017 on Hotels
The hotel is a bit dated. Shower curtain was musty smelling and mirrored doors to closet off the tracks and difficult to open/close. "Free" wi-fi a pain to log into and you have to repeatedly do so. Would stay there again if it was the only option in that particular price range ($125-$150 night). The staff was extremely polite, helpful and personable! Breakfast options was above average.
Comment from Hotel Management
Mar 31, 2017
Thank you for taking the time to give us your feedback. We do apologize for the room not being up to your standards and will be addressing that with our team.
2 out of 5
by Patricia

Posted Mar 27, 2017 on Hotels
We were attending a wedding in the Gainsville area. We booked a two bedroom suite for 3 nights. The suite was indeed lovely. Comp breakfast and happy hour is great! When we arrived late afternoon, room was basically clean and ready except dishes were missing. Turned out dishes were in dishwasher and hadn't been cleaned. We did not have any dishwasher powered nor coffee and fixings. To make a long story short the next two days our room was not touched by housekeeping. Beds were NEVER made, used towels were left in bathrooms. I complained the first night and they apologized and said they were short on staff and assured us it would be cleaned properly the following morning.. IT WASN'T. The only night we slept in fresh made beds was the night we arrived. Management did compensate after having to address the issues over 4 times. I work 2 jobs from 7am to 10pm everyday. I was really looking forward to having a few nights away to enjoy myself and my family... Not to worry about making beds and cleaning.
Comment from Hotel Management
Mar 31, 2017
Thank you for taking the time to let us know about your stay. We do apologize for the inconveniences that happened during your stay and we will be passing it on to our staff so we can improve for the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Ideal location for college visit

Posted Mar 25, 2017
Looking for a hotel with close proximity to the University of Florida as well as restaurants and shops. This was a great choice. Friendly staff, comfortable suite and an unexpected upgrade upon arrival! Very satisfied with my stay.
Comment from Hotel Management
Mar 31, 2017 by Assistant General Manager, Hotel Management
Thank you for taking the time to give us your feedback we greatly appreciate it. We are happy to hear you enjoyed your stay!
5 out of 5
by TOMMY

Convienant and quiet and clean

Posted Mar 6, 2017 on Hotels
was very clean quiet ,just a great place to stay ,will stay any chance I get.
Comment from Hotel Management
Mar 31, 2017
Thank you for the feedback and we are so pleased to hear you enjoyed your stay with us!
4 out of 5
by Mitzi

Good place to stay

Posted Feb 27, 2017 on Hotels
Good Breakfast- Great Coffee- Friendly staff- clean rooms- a little wear and tear but nothing to complain about- plenty of room for a family- convenient to restaurants-