Ratings based on 221 Verified Reviews

4.2 out of 5
77% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Orlando, Fl

Evacuation

Posted Sep 11, 2017
Thought I should cut them some slack because of the storm but we've moved to s differen hotel and it is soo great! However at Homewood suites we had a reservation for a 2 bedroom suite for 3 adults one being my elderly mother. They tried to put us in a room with 1 bed and a pull out couch! I said we have a reservation for a 2 bedroom suite and showed it to them in writing. They said yes you do we don't know what happened but we don't have the 2 bedroom. You will pay less for this room! Then they said good news! someone is leaving a two bedroom we can have it ready in 30 minutes. 2 hours later we were still waiting. They didn't replace items like coffee, dish soap, etc. even though they had two hours to work on the room. So I went to the lobby where there is according to them always fresh brewed coffee 24 hours a day. Coffee urn empty. They were somewhat apologetic about all this but mostly just to busy to spend much time or effort on us. The hotel we moved to is very accommodating pleasant helpful gave us a beautiful 2 bedroom suite and sold sandwiches fruit snacks and drinks in one of their ballrooms cause they had to close the restaurant due to the storm. They also had kid activities and movies in the ballroom. No comparison. Homewood suites was just not prepared!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hollywood FL

Great hotel that's close to all you need

Posted Sep 4, 2017
Pros: Comfortable, quiet, and clean. I like the full kitchen and all the amenities included in the room. It's like a home away from home.
Cons: Extend the breakfast end time during the week (Monday - Friday)
Location: Great location! The hotel is very close to all the major restaurants, such as Bahama Breeze, Texas Roadhouse, etc., and shopping malls.
Excellent experience. There were no major issues while staying at this hotel. I would definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Coconut Creek, FL

Family vacation

Posted Aug 17, 2017
We traveled to Gainesville to visit Ginnie Springs and Blue Springs. 4 adults and 4 kids, ages 14, 11, 8 and 2. A much needed family vacation. The hotel was everything we expected and more. Clean and comfortable. On the first day one of the toilets was clogged and immediately someone was at our room fixing it. The staff was friendly and always around asking us if we needed any help. Breakfast was really good. We used the fitness center and the pool as well and it was enough for our needs. I'm very satisfied with the experience and would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2017
Great location & staff was very helpful! The king bed studio was very spacious!
Comment from Hotel Management
Jul 16, 2017 by Kaley Zappini-Assistant General Manager, Hotel Management
Thank you so much for the wonderful feedback! We look forward to welcoming you home again.
4 out of 5
by LeVar

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
3 out of 5
by Leslie

Next time we'll pass this one bye

Posted Jun 16, 2017 on Hotels
For the money we spent it should have been better the breakfast was as if they filled it on Monday and by Thursday hardly anything left asked for additional blanket and pillows never came had to ask again toilet got clogged called front desk they said they would send someone up my husband had to go to the front desk because nobody came bed was way to mushy never left new towels
4 out of 5
by JAVONNA

Happy sad all at the same time

Posted Jun 5, 2017 on Hotels
It started off OK but we couldn't connect to the Wi-Fi with out doing the upgrade for $4.95. They didn't clean our room on Friday we had to wait until Saturday. The morning staff was very pleasant at night the staff seem to forget everything we asked for.
4 out of 5
by A verified traveler

Posted May 25, 2017 on Hotels
Excellent stay!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 23, 2017 on Hotels
5 out of 5
by Luis

This traveler left a rating score only Posted May 20, 2017 on Hotels