Ratings based on 575 Verified Reviews

2.0 out of 5
28% of guests recommend
2.2 Room cleanliness
2.6 Service & staff
2.1 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from gainesville

Unpleasant stay

Posted Sep 18, 2017
Roaches in the room and dirty bathroom room had a bad odor to it
3 out of 5
Recommended
for Everyone
by A verified traveler from Harriman, TN

Game Weekend

Posted Sep 18, 2017
Pros: location
Location: Napatonli's Restaurant, Univ. of Florida and mall are very close
This is a bare bones motel. However, they are in the process of remodeling that has been held up due to the hurricane. They have painted so the room was clean. There is no coffee maker or hair dryer in the rooms either which is something I always count on. They may be planning to add them with the remodel. The problem with check in was there was only one person working and it was a game weekend and very busy. Their sign had burned out so it was extremely hard to find. I had reserved a king bed but got a queen bed. I didn't try to change it because they were so busy. I think the whole place will improve once the remodel is done.
1 out of 5
by A verified traveler from Seminole, FL

Avoid this place at all cost!

Posted Sep 18, 2017
Pros: Its close to the interstate
Cons: The place needs to be condemned.
Arrived on time to be given a smoking room. Went to front desk where clerk proceeded to argue with me. Got another room, it had no bedskirt which allowed for a full view of a badly stained box spring. We specifically requested a king room, they tried to give us a queen for the same price. Finally got a king. It was filthy!! Bugs in the lights, cigarette burns in the bedspread, tape holding the shower fixture in place. Huge hole in the wall behind the toilet. We couldn't find another hotel in the city so we had to spend a second night. Returned to the room after being gone all day. "Clean" towels were left, the room was not tidied at all. I took photos and will be reporting to the franchise. Expedia should not be offering this place no matter how low the price. This place should be condemned.
1 out of 5
by A verified traveler from Miami, Florida

Worst overnight experience I have EVER had.

Posted Sep 17, 2017
The room was unkempt. There were holes in the blackout curtains. The bathtub was refinished long, long ago and now was cringe worthy. The beds were not only old..they were probably the original beds this hotel ever installed. There was a valley in the mattress so deep that I had to hold on to keep from rolling to the center. The staff were rude..but told me that I didn't know how to talk to people. The money that I paid was more than double what it should have been...Im ashamed for them..Dont go there..
2 out of 5
by A verified traveler from Florida

Ok during hurricane but not any other time

Posted Sep 12, 2017
This hotel is in desperate need of cleaning, repairs and updating. We were supposed to have a King bed but ended up in a queen with no couch, table or chairs. TV set is from 1990s, but they do have cable. The shower is filthy and slippery, toilet leaks and no hair dryer. The AC worked great. We never lost power during storm and the building is solid block. The hotel staff are very nice, the most positive thing about our stay really. It was also very cheap and close to stores.
Comment from Hotel Management
Sep 15, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.
1 out of 5
by A verified traveler from Port Charlotte Fl

A kennel is better

Posted Sep 12, 2017
Awful. Awful. Awful. Slept on top of the blankets. Wouldn't put my dog in this room. Oh, my room didn't even have a number mounted. You had to determine which room it was by process of elimination. Hopefully the motel was vacated and Hurricane Irma swept it away. A tent would be an upgrade.
Comment from Hotel Management
Sep 15, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.
1 out of 5
by A verified traveler

Posted Sep 8, 2017
Room dirty, commode stopped up when we arrived, TV remote did not work properly
Comment from Hotel Management
Sep 15, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
it is ok just to spent one night to sleep in. no amenities pool close early in the morning and no breakfast. nothing to do
2 out of 5
by A verified traveler

close to where i need to be

Posted Aug 20, 2017
Pros: the wooden floors
Cons: clean more often inside and outside, specially the bathrooms, the towels please upgrade, one of the towel had a black stain on it
Location: love Applebee right next door
it may have been close to where i needed to be, but, the bathroom look like it has not been clean in ages
Comment from Hotel Management
Sep 15, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.
2 out of 5
by A verified traveler from gainesville fl

Posted Aug 19, 2017
Tv was broken and would randomly shut off and on. Bed was broken and had a big dip in the middle. Staff was very nice and friendly but hotel is a disaster! Also found ladybugs in our room!very strange!
Comment from Hotel Management
Sep 15, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.