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Reviews of Motel 6 Gainesville, FL

2 out of 5
Motel 6 Gainesville, FL
7413 W Newberry Road, Gainesville, FL

Reviews

4.6
Rating 10 - Excellent. 92 out of 1000 reviews" "
Rating 8 - Good. 117 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 221 out of 1000 reviews" "
Rating 2 - Terrible. 396 out of 1000 reviews" "

4.8/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit
Stayed 1 night in Mar 2024

4/10 Poor

Tatiana

Disliked: Amenities, property conditions & facilities
dirty, mold, broken keys, flat old pillows, stains in covers, poor towels, dirty paint, creepy, horror
Stayed 1 night in Apr 2024

10/10 Excellent

lynn

Stayed 1 night in Mar 2024

6/10 Okay

steve

Traveled with family
Nice basic place to sleep-not the Trump tower but would stay there again next year-good deal for the money
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Steve,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Carmen

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has many problem with maintenance area, outlets not working and too old, leak under the sink and the water running inside the room, smell too bad… however the AC is good and the bed and sheet, towels are so clean..
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 20, 2024
Hi Carmen, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

2/10 Terrible

Agatta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 21, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

JoAna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was nice. Cover blanket was dirty. Overall great ecperience.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 20, 2024
Hi JoAna, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was right. No issues
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Steven R

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean & simple. refrig but no mirowave. Tv good and bed was very comfortable. Not too many amenities but good for price. Not a big breakfast selection in morning.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi StevenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities
Ok for a one night stay, but looks like a government living facility for the less fortunate. Most of the outlets in the room didn’t work and some of the wall lights didn’t work. Just had the small light by the door, and the bathroom light to use for light in the room.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Kevin,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

10/10 Excellent

Victoria

Stayed 1 night in Jan 2024

2/10 Terrible

frank

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor management front desk
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 27, 2023
Hi Frank,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Andrew

Liked: Staff & service, property conditions & facilities
Honestly, it’s a Motel 6. The stay is not expensive and the accomodations reflect that. It’s a short ten minute drive to the events I go to, it’s quiet, and feels safe. If this sounds negative, it shouldn’t; I’ve been staying at this place for the past five(?) years and definitely plan on doing so again in the coming year. There’s AC, security locks, a pool, and complimentary coffee. And the front desk staff is great.

4/10 Poor

Jo Anne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled of bleach and needed to be refurbished. Dust was around the edges of the floor. Floors were sticky from improper cleaning causing buildup of chemical. Bathtub had paint peeling with grime around edges corners and baseboards. Corporate needs to require the owner to renovate starting immediately. Property shows aging without proper upkeep. Staff was very friendly. Room key did not work properly. You had to bend the key towards the door to get it to make contact with the strip on the lock. Tried multiple times before it would open. Will not be back to this property and will let others don’t bother staying at the Newberry property. I have stayed at many Motel 6 hotels but nothing compares to this experience?
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 21, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

misty

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay
Stayed 1 night in Dec 2023

6/10 Okay

Timothy

Liked: Staff & service, amenities
Disliked: Cleanliness
The people at the front desk were great.terrible patch work in the rooms.thethe bathtub was dis disgusting. The placeplace is old, but that bathtub wow..
Stayed 5 nights in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Keith

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting…
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Laura, Ormond Beach

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great staff. Very old building.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Tara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was rude and the room was ran down and just nasty.. pictures are very misleading..
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

ERICA

Stayed 1 night in Oct 2023

2/10 Terrible

Tawanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Nilakshi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

James

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Staff was very friendly, hotel is very run down and needs renovation. Grounds were clean and well maintained. Overall not bad.
Stayed 1 night in Sep 2023

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Mold covering bathroom door
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi John,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Ernesto

Traveled with family
Disliked: Property conditions & facilities
Property needs a serious facelift.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Ernesto, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Mari

The tobacco rooms are horrible.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Mari,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Okay

Beyonce

Liked: Staff & service
Disliked: Property conditions & facilities
Very nice staff! Rooms could use some fixing and the smell outside is TERRIBLE. Smelled like poop
Stayed 1 night in Sep 2023

2/10 Terrible

Desiree

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting!! Dogs barking all night, hair in my sink and toilet, shower was clogged, blood stain on my top cover of my bed.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Desiree,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Alice

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Jaime

Stayed 1 night in Aug 2023

10/10 Excellent

Kathy

Traveled with family
Liked: Staff & service, room comfort
Accommodating and compassionate
The front desk person was very accommodating and compassionate. We didn't arrive until 3am but she guy us checked us in so we could get to our room to rest. Thank you!
Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Stayed 1 night in Jul 2023

6/10 Okay

Shail V.

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Bare bones. Rest of the family moved out to anothe
Stayed 3 nights in May 2023

2/10 Terrible

Terrance

Stayed 2 nights in Apr 2023

4/10 Poor

Steve

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Saúl

Business traveler
Liked: Staff & service
Was the cheapest option around so I won't nitpick or complain as all I needed was a cheap place to stay while en route. Check-in was super straightforward and staff was friendly.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 25, 2023
Hi Saúl,Thank you for taking time to share your review with us. We're happy to hear that you enjoyed your stay and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross bed and bathroom
The covers and blankets had stains on them as well as a bit of blood still on the top cover. The bathroom was tiny and filthy. The lights were very dim thankfully so I didn't see much else.
Stayed 1 night in Mar 2023

10/10 Excellent

Tobrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Michael

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was run down, tile missing, tub separating from the original one under it, like a cover on top. Not worth the cost of the stay, not when you have to deal with those conditions. Bed platform was delaminating. It needs a overhaul and I would not recommend it until they reduce the rooms and make the area more welcoming. Not a fan of people sitting outside smoking weed.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Apr 4, 2023
Hi Michael,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Liliet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This motel has to be closed.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Mar 28, 2023
Hi Liliet,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Salvatore

Traveled with family
Refrigerator didn't work TV Had only one channel that worked, room was very humid and stuffy smelling.
Stayed 2 nights in Mar 2023
Response from Nancy Y. on Mar 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Questionable
They recently remodeled, however, upon further inspection, it was only a partial update. For example, toilet paper holders were inset and appeared to be 20 years old and coming apart. Additionally, shower grout and corners of bathroom/ room/ inside drawers were visibly dirty. The back of the bathroom door looked like it hadn't been wiped down in weeks or months. When getting ready to vacate the room, I observed a couple of guys walking around with a spray bottle and rag and it appeared they were a part of the cleaning crew. Cleanliness is questionable. It was definitely overpriced but we were from out of town and we prepaid online. The front desk staff at check-in and in the morning was very pleasant!!
Stayed 1 night in Mar 2023

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Brenda, Largo

Liked: Amenities
Disliked: Staff & service
ordered a non-smoking room - they gave me smoking room. I was in a rush so didn't have time to try to have them switch it. they were sold out so maybe there were limited rooms available
Stayed 1 night in Mar 2023
Response from Nancy Y. on Mar 16, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Kerrin

Traveled with partner
I paid for a room that I did not use from here and now I can’t get my money back
Stayed 3 nights in Feb 2023
Response from Nancy Y. on Mar 16, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Adeline

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was in a convenient area and close to where I needed to be
Response from Brand Experience Team on Feb 23, 2023
Dear Adeline,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Dan J.#Team6

2/10 Terrible

JAMES, HIALEAH GARDENS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay the extra $20 or $30 and stay somewhere else. This hotel is dirty, way oudated, grundy, and worn down. One of the least expensive in the area but not even close to being worth it. Way too expensive for such a run down place.
Response from Brand Experience Team on Feb 23, 2023
Dear James,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Dan J.#Team6

6/10 Okay

Atasha

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirt stuff on the wall and tub not clean
Stayed 1 night in Jan 2023
Response from Brand Experience Team on Jan 24, 2023
Hi Atasha, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6