Lobby

Reviews of Quality Inn University

2.5 out of 5
Quality Inn University
2435 Sw 13th Street, Gainesville, FL

Reviews

7.2

Good

Rating 10 - Excellent. 234 out of 1004 reviews" "
Rating 8 - Good. 350 out of 1004 reviews" "
Rating 6 - Okay. 200 out of 1004 reviews" "
Rating 4 - Poor. 128 out of 1004 reviews" "
Rating 2 - Terrible. 92 out of 1004 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Anayah

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty . Make up on the sheets . Hair all over the bed . Absolutely horrible
Stayed 1 night in Mar 2024

10/10 Excellent

Saroeun

The room was nice and clean. The bed, pillows, and comforter was comfortable. I only got it for 6 hours to sleep but it was worth it.
Stayed 1 night in Mar 2024

4/10 Poor

Diane

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We checked in on Friday, went to the room and the door wouldn't open. Went back to the desk and the key had been activated for the wrong room. The next day while taking a shower (accessible) the curtain moved and there was a bloody bandaid and tissue on the floor. Obviously from the previous customer as this was my first time in the shower. My husband brought the "evidence" to the front desk and reported it. Weirdly when we got back to the room that night the do not disturb sign was on the ground and the door would not open again. I wonder if someone was in our room while we were gone?
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael, Reddick

Traveled with family
Liked: Amenities
As being recently discharged from the hospital, I particularly needed the excellent handicapped bathroom.
Stayed 1 night in Mar 2024

6/10 Okay

Richard, North Port

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
A/C had a breaker on the cord that had to be reset several times. Big gap under door. Blow dryer inoperable. Sheets stained. Floor dirty, feet were dirty after walking on it.
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Completed major renovation recently (March 2024) The place looks beautiful and staff were really friendly. Great stay!
Stayed 1 night in Mar 2024

6/10 Okay

Marilynn, Pinehurst

Disliked: Staff & service
Very bare bones and basic. Poor complimentary breakfast. No breakfast employees available for assistance. Lacked good dietary choices
Stayed 2 nights in Feb 2024

6/10 Okay

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Judnita

The staff is amazing from the supervisor to the housekeeper 😊😊😊😊
Stayed 1 night in Feb 2024

10/10 Excellent

Marc, Tyrone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overnight stay
Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Stayed 1 night in Jan 2024

10/10 Excellent

Sharon, Riverview

Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The check in guy was so nice.
Stayed 1 night in Jan 2024

8/10 Good

Maykol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Tammy

Stayed 1 night in Jan 2024

6/10 Okay

Lakwanzaa

Love it
Stayed 1 night in Jan 2024

2/10 Terrible

Alyssa

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had dead roaches everywhere and then there we 2 roaches crossing the television do not recommend
Stayed 1 night in Jan 2024

8/10 Good

Godwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My wife was in Shands Hospital and I needed a room for a few nights. This was perfect. 5 minutes from hospital. The room was clean. The shower was hot. Plenty of towels. Breakfast in am. I made myself a waffle!
Stayed 3 nights in Jan 2024

4/10 Poor

Manuel Ramon Gonzalez

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like anything. The attention was terrible. The breakfast was bad, there wasn't even a juice because the machine was out of order. The staff's attention at breakfast was terrible. The wife connection was bad.
Stayed 1 night in Jan 2024

10/10 Excellent

Keontae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers there are nice & easy going!
Stayed 1 night in Dec 2023

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is rundown and the room was not clean. The television remote would not work. It was very noisy.
Stayed 1 night in Dec 2023

6/10 Okay

Carol Anne

Liked: Staff & service
Disliked: Cleanliness
Dead bug in the shower. Bed mattresses breed replacing . Partially renovated rooms
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hostess for the continental breakfast was very warm and helpful. She went out her way to ensure food was available and kept the area clean around the food, she promptly filled the containers with more food and beverages.
Stayed 1 night in Dec 2023

6/10 Okay

Patricia

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Gary, Holt

Stayed 2 nights in Dec 2023

8/10 Good

Brian

Stayed 1 night in Dec 2023

10/10 Excellent

Maykol

Good
Stayed 1 night in Dec 2023

10/10 Excellent

Stefane

Stayed 1 night in Dec 2023

10/10 Excellent

Craig

Liked: Amenities
Clean friendly and quiet

2/10 Terrible

Annie

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The facility was fine. We stayed at this motel without issue. 1st let me tell you about the breakfast. The first morning we came down it was about 8:30 or so there was really nothing to be have and it became obvious they were not going to put anything else out. We were a party of and stayed and paid for 2 rooms im advance I even rimded the manage when we checked in that we were a large group and planned to have reakfast there. The second day there was a little more. There was.one apple, one. sausage pattie they did have the fixings for the waffles and very little else again the people maintaining the breakfast made no effort to put anything else out and we were all down by 7. We did not stay the third day. When we checked in i realize i had shorted us one room for the 3rd might my family needed to stay. I talkef with the staff and I paid for our 2nd room for the 3rd night. This made us having paid for 2 rooms for 3 days. Well the morning of 3rd day the staff decided we had night paid for the 2nd room any told my family they would have to be gone by 11AM checkout time. My adult children of 43YO and son of 49 YO explained that i wad there at checkin and i pained for the 4rd.night. The staff were incisive that they room was not paid for So, my daughter called .e at Shand's hospital, were i was in ICU, were i was with my husband who had major surgery the day after we arrived. Stadd continued to insist that i had not paid. When l explained i had paid (TO BE CONTINUED).
Stayed 3 nights in Nov 2023

8/10 Good

Jane

Stayed 2 nights in Dec 2023

6/10 Okay

Bari, Saint Johns

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early (10 am) and just wanted to pay for the room since we wouldn’t be back until after midnight. We were told it was an extra $40 for early check in, but then when we clarified we didn’t need in the room, they didn’t charge us. When we got back around 1 am, there was no parking left. Had to go in to ask where to park. We needed to park up against a construction trailer covering 5-6 spots. I was nervous our car would get hit but it ended up fine. The property smelled of weed but the room itself was clean and didn’t smell, which is a huge plus in a college town. The bed, however, was terribly uncomfortable. It made a clunking sound when we would move and just seemed broken. Given the room looked recently renovated, the bed condition was a surprise. Still, we slept fine and the shower was hot in the morning. Breakfast was typical but the attendant working was very nice. We would stay again if we return to Gainesville for another football game.
Stayed 1 night in Nov 2023

4/10 Poor

Robert

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Bathroom dirty water did not go down in the shower. Toilet seat fell off i needed to get a scew driver to put it back on.
Stayed 1 night in Nov 2023

10/10 Excellent

Lawonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N8ce
Stayed 2 nights in Nov 2023

10/10 Excellent

Donna

Stayed 1 night in Nov 2023

6/10 Okay

Mary Frances

Traveled with family
The hotel was ok. Not great. Additional fees not advertised were charged. Area around the hotel was not so great.
Stayed 2 nights in Nov 2023

4/10 Poor

Alexander

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One-night stay during our long drive. Clean, good bed and beddings. Decent size room. Basic continental breakfast. For the amount paid it’s a good offer. Would come back
Stayed 1 night in Nov 2023

10/10 Excellent

Derrick

Liked: Staff & service, property conditions & facilities
Really nice room for the price, bed was good but the blankets and pillows were great and the water pressure in the shower kicked ass
Stayed 3 nights in Oct 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was for an overnight stay. The rooms have been remodeled and are very nice. Pretty convenient to go to most areas.
Stayed 1 night in Oct 2023

10/10 Excellent

Adrian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff. Very clean.
Stayed 1 night in Oct 2023

4/10 Poor

Angela

Stayed 1 night in Oct 2023

10/10 Excellent

Celeste

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not the Hilton but it was nice and spacious inside the rooms. The floors were re-done. You have a fridge, microwave, coffee pot, 52” flat screen Tv. The beds were pretty comfortable. Continental breakfast. Old school check-in with a live human.
Stayed 1 night in Oct 2023

8/10 Good

Narayanan, BROADLANDS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to Univ of FL, Gainesville
Stayed 1 night in Oct 2023

6/10 Okay

gloria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to UF. Room smelled musky. Otherwise, no issues.
Stayed 2 nights in Oct 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very adequate for what we needed. Comfortable accommodations & clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jolianna

Stayed 3 nights in Sep 2023

8/10 Good

DANA

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was not congenial at the front desk, but housekeeping and ground maintenance personnel were very friendly. The pool was not usable and a large piece of equipment began making a loud ruckus at 8 a.m.
Stayed 1 night in Sep 2023

6/10 Okay

Tamie

Traveled with partner
They have definitely upgraded this property but it still smells of cigarettes and looks a little tired. The staff get an A plus though. They all went out of their way to make sure that we had a good experience.
Stayed 2 nights in Sep 2023

4/10 Poor

Jeremy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beds weren’t comfortable, drunk guy banging on doors from 4am-530am
Stayed 1 night in Sep 2023