Exterior

Reviews of Super 8 by Wyndham Gainesville

2 out of 5
Super 8 by Wyndham Gainesville
4202 SW 40th Blvd, Gainesville, FL

Reviews

6.6
Rating 10 - Excellent. 210 out of 1000 reviews" "
Rating 8 - Good. 294 out of 1000 reviews" "
Rating 6 - Okay. 199 out of 1000 reviews" "
Rating 4 - Poor. 121 out of 1000 reviews" "
Rating 2 - Terrible. 176 out of 1000 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Adina

Traveled with partner
Liked: Cleanliness, staff & service
Quick check in, housekeeping starts knocking at 10:45 with an advertised check out of 11. Breakfast could use some work if it’s going to be advertised and it should be included in the check in speech.
Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on Apr 11, 2024
Dear Adina,Thank you for sharing your feedback. We're glad to hear that your check-in process was efficient, but we apologize for the inconvenience caused by housekeeping's early arrival. We aim for every guest to have a comfortable and unhurried departure, and we'll address this timing issue with our team to ensure it does not recur. Regarding breakfast, we appreciate your suggestions for improvement and will consider how we can enhance our offerings and communication about them at check-in. We value your input and hope to provide a more satisfying experience on your next visit.Sincerely,

2/10 Terrible

julie

Traveled with family and small children, Business traveler
very dirty. stained sheets. room filled with bugs and musty smell
Stayed 2 nights in Mar 2024
Response from CC - Guest Relations Manager on Apr 11, 2024
Dear julie, We sincerely apologize for the condition of your room during your stay. The cleanliness and comfort of our rooms are top priorities, and what you experienced is certainly not up to our standards. We are addressing these issues immediately with our housekeeping staff to ensure that all areas are thoroughly cleaned and inspected before being made available to guests. Thank you for bringing this to our attention, and we are committed to improving our standards to prevent such occurrences in the future.Sincerely,

2/10 Terrible

Ian

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People making yelling and screaming in the hall way late at night. Dirty bathroom. My credit card on after I checked out.
Stayed 3 nights in Mar 2024
Response from CC - Guest Relations Manager on Apr 11, 2024
Dear Ian,We apologize for the disturbances and the condition of the bathroom you experienced during your stay, as well as any issues with your credit card after checkout. It is our goal to provide a peaceful environment and well-maintained facilities for all guests. We will be looking into the noise complaints to better manage such situations in the future and ensure our rooms are up to standard in terms of cleanliness. Regarding the credit card issue, please contact our front desk so we can investigate and ensure all charges are correct. We appreciate your feedback and are committed to improving our services.Sincerely,

4/10 Poor

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived at 2:30 pm and asked uf I could check in. I was assigned room 306. I got my stuff and went upstairs to the room opened the door and an overwhelming odor of Marijuana hit me in the face. So of course I gave to go back downstairs and tell the manager that I can't stay in that room. So he changes my room. What I wanted was a nice quiet room. What I got was a room on the interstate. Needless to say I did not get alot of sleep due to traffic noise. I feel like because I needed to switch rooms I was but there with malice.
Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on Apr 11, 2024
Dear Deborah,We sincerely apologize for the initial inconvenience you experienced with the room odor and the subsequent discomfort due to traffic noise in the replacement room. We strive to ensure that all guests have a pleasant and restful stay, and it seems we fell short in this instance. The placement of your second room was certainly not done with malice, but we acknowledge how this situation could lead to such an impression. We will review our room assignment procedures to better accommodate guest needs, especially when unforeseen circumstances require a room change. Thank you for bringing these issues to our attention, and we hope to have an opportunity to provide you with a more satisfactory experience in the future.Sincerely,

2/10 Terrible

Cody

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Place is terrible staff is rude and it smells funny
Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on Apr 11, 2024
Dear Cody,We are truly sorry to hear about your disappointing experience at our hotel. It is always our aim to provide a welcoming and comfortable environment for all our guests, and it appears we did not meet those standards during your stay. Your feedback regarding the odor and staff behavior is concerning, and we will certainly address these issues promptly to ensure they are rectified. We appreciate you bringing these matters to our attention, and we sincerely hope you will consider giving us another opportunity to restore your faith in our hotel.Sincerely,

6/10 Okay

UVIEL

Disliked: Cleanliness, staff & service
House keeping left a lot to be desired
Stayed 2 nights in Mar 2024
Response from Management on Mar 12, 2024
Dear Uviel, We are grateful for having you as our guest and appreciate your positive feedback about our convenient location. However, we apologize for the unusual circumstances during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We hope to make your next stay with us outstanding in every possible way. Sincerely, Hotel Management

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a night or two. But is used by many transients in town for construction.
Response from Management on Mar 12, 2024
Dear Peter, Thank you for taking the time to share your positive feedback about your recent stay at Super 8 Gainesville. We're delighted to hear that you found our location convenient and that you enjoyed the facilities. Ensuring a convenient location and providing excellent facilities are key aspects of our commitment to guest satisfaction, and it's rewarding to know that we met your expectations in these areas. If there are specific features or aspects of our facilities that stood out to you, we would love to hear more about it. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. We appreciate your choice to stay at Super 8 and look forward to the opportunity to host you again in the future. If there's anything more you'd like to share or if there are specific ways we can make your next stay even more enjoyable, please feel free to let us know

2/10 Terrible

Tifany

My son was not allowed to check in even though I prepaid an adked if he could check in.
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Dear Tifany, We are grateful for having you as our guest and appreciate your positive feedback about our convenient location. However, we apologize for the misunderstandings during the check-in process. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We hope to make your next stay with us outstanding in every possible way.

6/10 Okay

Tiwanna

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was a buzzing noise in the room (310) that kept me awake most of the night. The shower had mold in a few different areas near the bottom right and left corners.
Stayed 1 night in Feb 2024
Response from Management on Feb 27, 2024
Dear Tiwanna, We are grateful for having you as our guest and appreciate your positive feedback about our convenient location. However, we apologize for the unusual circumstances during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We hope to make your next stay with us outstanding in every possible way.

10/10 Excellent

Albertina

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fantastic!
Stayed 2 nights in Feb 2024
Response from Management on Feb 24, 2024
Dear Albertina, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay with us here at Super 8 Gainesville. Maintaining a clean and welcoming environment is a top priority for us, and it's wonderful to know that our efforts have contributed to your satisfaction. Our dedicated team works hard to ensure that every guest feels comfortable and well taken care of. Your positive comments serve as great encouragement for all of us here. We genuinely appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific you enjoyed or if there are areas where we can further improve, please feel free to share your insights. We value your input and strive to make each guest's experience even better. Once again, thank you for choosing to stay with us. We look forward to hosting you again soon

10/10 Excellent

Stacey-Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk always courteous and engaging. I’ve stayed there 3 times and have never had a negative experience. For that I’m grateful.
Stayed 2 nights in Feb 2024
Response from Management on Feb 23, 2024
Dear Stacey-Ann, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay with us here at Super 8 Gainesville. Maintaining a clean and welcoming environment is a top priority for us, and it's wonderful to know that our efforts have contributed to your satisfaction. Our dedicated team works hard to ensure that every guest feels comfortable and well taken care of. Your positive comments serve as great encouragement for all of us here. We genuinely appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific you enjoyed or if there are areas where we can further improve, please feel free to share your insights. We value your input and strive to make each guest's experience even better. Once again, thank you for choosing to stay with us. We look forward to hosting you again soon

8/10 Good

Scott

Stayed 1 night in Feb 2024
Response from CC - Guest Relations Manager on Apr 11, 2024
Dear Scott, Thank you for giving us a 4/5 rating! At our hotel, we strive to provide excellent service and a comfortable stay for our guests. If there is anything specific that we can improve upon to earn a full 5-star rating from you, please do not hesitate to let us know. We hope to see you again soon. Sincerely,

8/10 Good

Latrona

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 19, 2024
Dear Latrona, Thank you for choosing our hotel and for taking the time to share your feedback. We are thrilled to hear that you had a positive experience and enjoyed various aspects of your stay. We strive to provide a optimal experience that meets the needs and expectations of our guests. Ensuring the cleanliness and comfort of our rooms is a top priority, Moreover, we are delighted that our staff provided friendly and helpful service. We value your patronage and look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Albertina

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for all
Stayed 5 nights in Feb 2024
Response from Management on Feb 18, 2024
Dear Albertina, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay with us here at Super 8 Gainesville. Maintaining a clean and welcoming environment is a top priority for us, and it's wonderful to know that our efforts have contributed to your satisfaction. Our dedicated team works hard to ensure that every guest feels comfortable and well taken care of. Your positive comments serve as great encouragement for all of us here. We genuinely appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific you enjoyed or if there are areas where we can further improve, please feel free to share your insights. We value your input and strive to make each guest's experience even better. Once again, thank you for choosing to stay with us. We look forward to hosting you again soon

10/10 Excellent

Tlareenea, Bluffton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome very nice ppl The rooms are nice beds r comfortable if I had one complaint with this stay the bed I had was fine but my friends bed was very very awful!!!! I have now stayed in this hotel like 3-4 times and I have been very satisfied with the over all stay I do think there breakfast should be open longer
Stayed 3 nights in Feb 2024
Response from Management on Feb 18, 2024
Dear Tlareena, Thank you for taking the time to share your detailed feedback about your recent stay with us at Super 8. We're thrilled to hear that you found the hotel and your room to be exceptionally clean and inviting. Maintaining a high standard of cleanliness and comfort for our guests is a top priority, and we're pleased that it was reflected during your visit. Your positive comments about your experience with us is truly appreciated. We strive to create a welcoming and relaxing atmosphere for our guests, and it's rewarding to know that you enjoyed these aspects of your stay. We also appreciate your honest feedback about the second bed in your room. We apologize if the mattress did not meet your expectations, and we will certainly address this with our team to ensure improvements. We value your input as it helps us make the necessary adjustments to enhance our guests' experiences. Thank you again for choosing Super 8. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay in the future.

8/10 Good

Colbert

Traveled with family
Liked: Cleanliness, staff & service
Did not like the shower
Stayed 1 night in Feb 2024
Response from Management on Feb 13, 2024
Dear Colbert, Thank you for taking the time to share your feedback regarding your recent stay at Super 8 by Wyndham Gainesville. We appreciate your valuable input and are delighted to hear that overall, you found your experience with us to be perfect. We sincerely apologize for any discomfort you experienced with the shower, resulting in a less than stellar experience. Our guests' comfort is of utmost importance to us, and we regret that this aspect of your stay did not meet your expectations. Please know that your comments have been shared with our team, and we will assess the issues you brought to our attention to ensure that it meets the standards we strive to maintain. We would like to express our gratitude for your understanding and patience in this matter. If you have any further details or preferences regarding your preferences, please feel free to share them with us, and we will do our best to accommodate your needs during any future visits. Once again, thank you for choosing Super 8 by Wyndham Gainesville. We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

8/10 Good

Colbert

Traveled with family
Liked: Cleanliness, staff & service
I disliked the shower
Stayed 1 night in Feb 2024
Response from Management on Feb 13, 2024
Dear Colbert, Thank you for taking the time to share your feedback regarding your recent stay at Super 8 by Wyndham Gainesville. We appreciate your valuable input and are delighted to hear that overall, you found your experience with us to be perfect. We sincerely apologize for any discomfort you experienced with the shower, resulting in a less than stellar experience. Our guests' comfort is of utmost importance to us, and we regret that this aspect of your stay did not meet your expectations. Please know that your comments have been shared with our team, and we will assess the issues you brought to our attention to ensure that it meets the standards we strive to maintain. We would like to express our gratitude for your understanding and patience in this matter. If you have any further details or preferences regarding your preferences, please feel free to share them with us, and we will do our best to accommodate your needs during any future visits. Once again, thank you for choosing Super 8 by Wyndham Gainesville. We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

10/10 Excellent

francis

Liked: Cleanliness, staff & service, property conditions & facilities
Was great.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 8, 2024
Dear Francis, I trust this message finds you well. I wanted to extend our sincere appreciation for choosing to stay at Super 8 Gainesville, and for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay. Offering convenient amenities and attentive customer service is part of our commitment to ensuring a comfortable and seamless experience for our guests. It's great to know that this contributed to the convenience of your visit. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If there are any other aspects of your stay that stood out or if there's anything else you'd like to share, please feel free to reach out. Thank you once again for choosing Super 8 Gainesville. We look forward to the opportunity to serve you again and provide you with another positive and convenient experience.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 4, 2024
Dear John, Thank you for taking the time to share your positive feedback about your recent stay at Super 8 Gainesville. We're delighted to hear that you found our location convenient and that you enjoyed the facilities. Ensuring a convenient location and providing excellent facilities are key aspects of our commitment to guest satisfaction, and it's rewarding to know that we met your expectations in these areas. If there are specific features or aspects of our facilities that stood out to you, we would love to hear more about it. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. We appreciate your choice to stay at Super 8 and look forward to the opportunity to host you again in the future. If there's anything more you'd like to share or if there are specific ways we can make your next stay even more enjoyable, please feel free to let us know.

10/10 Excellent

Tlareenea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beds
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 29, 2024
Dear Tlareena, Thank you for taking the time to share your positive feedback about your recent stay at Super 8 Gainesville. We're delighted to hear that you found our location convenient and that you enjoyed the facilities. Ensuring a convenient location and providing excellent facilities are key aspects of our commitment to guest satisfaction, and it's rewarding to know that we met your expectations in these areas. If there are specific features or aspects of our facilities that stood out to you, we would love to hear more about it. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. We appreciate your choice to stay at Super 8 and look forward to the opportunity to host you again in the future. If there's anything more you'd like to share or if there are specific ways we can make your next stay even more enjoyable, please feel free to let us know.

10/10 Excellent

Stacey-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Affordably priced. very clean and comfortable
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 28, 2024
Dear Stacey-Ann, Thank you for taking the time to share your positive feedback about your recent stay at Super 8 Gainesville. We're delighted to hear that you found our location convenient and that you enjoyed the facilities. Ensuring a convenient location and providing excellent facilities are key aspects of our commitment to guest satisfaction, and it's rewarding to know that we met your expectations in these areas. If there are specific features or aspects of our facilities that stood out to you, we would love to hear more about it. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. We appreciate your choice to stay at Super 8 and look forward to the opportunity to host you again in the future. If there's anything more you'd like to share or if there are specific ways we can make your next stay even more enjoyable, please feel free to let us know.

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Staff was friendly and helpful. Very convenient to everything, great location! Room was spacious and clean! Very happy with value paid
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 28, 2024
Dear Christine, Thank you for sharing your feedback about your recent stay at our hotel. We're delighted to hear that you found our property to be to your expectations, especially the cleanliness. Our team takes great pride in maintaining a clean and comfortable environment for our guests. We're also pleased to know that our hotel's location was convenient for you. We understand the importance of accessibility, and we're glad our location met your needs. If there's anything specific you enjoyed or if there are areas where we can improve, please feel free to let us know. Your input is valuable as we continually strive to enhance our guests' experiences. We appreciate your choice to stay with us and hope to welcome you back for another pleasant stay in the future

8/10 Good

kenneth

Stayed 1 night in Jan 2024
Response from CC - Guest Relations Manager on Apr 11, 2024
Dear kenneth, We sincerely appreciate your 4/5 rating, and we're pleased that you had a positive experience during your stay. While you haven't provided specific feedback, your rating is valuable to us, and we're here to address any concerns or suggestions you may have if you decide to share them in the future. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit.Sincerely,

8/10 Good

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issues I had was how far the closest parking was to the front entrance. I had to make several long trips back and forth to the car for my things! The other issue was that the A/C ,in the room, was very noisy and I had to keep turning the volume up and down on the TV to hear it! That was most annoying!
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 28, 2024
Dear Kenneth, Thank you for taking the time to share your detailed feedback about your recent stay with us at Super 8. We're thrilled to hear that you found the hotel and your room to be exceptionally clean and inviting. Maintaining a high standard of cleanliness and comfort for our guests is a top priority, and we're pleased that it was reflected during your visit. Your positive comments about your experience with us is truly appreciated. We strive to create a welcoming and relaxing atmosphere for our guests, and it's rewarding to know that you enjoyed these aspects of your stay. We also appreciate your honest feedback about getting settled in and all the trips you had to make. We also apologize if the A/C unit did not meet your expectations, and we will certainly address this with our team to ensure improvements. We value your input as it helps us make the necessary adjustments to enhance our guests' experiences. Thank you again for choosing Super 8. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay in the future.

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator if you are on third floor. It is a nice place to sleep with a nice price. The staff was very helpful! The room was clean and the bathroom big.
Stayed 1 night in Jan 2024
Response from Management on Jan 24, 2024
Dear Sandra, Thank you for choosing our hotel and for taking the time to share your feedback. We are thrilled to hear that you had a positive experience and enjoyed various aspects of your stay. We strive to provide a optimal experience that meets the needs and expectations of our guests. Ensuring the cleanliness and comfort of our rooms is a top priority, Moreover, we are delighted that our staff provided friendly and helpful service. We value your patronage and look forward to welcoming you back for another enjoyable stay.

2/10 Terrible

Kayla

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Im still waiting on my deposit from over a month ago. And room was incredibly stuffy from broken A/C
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 21, 2024
Dear Kayla, Thank you for choosing Super 8 by Wyndham Gainesville Fl and taking the time to share your experience with us. We're pleased to hear that you found our accommodations clean and comfortable. However, we want to extend our sincere apologies for any misunderstandings you experienced with our policies at check in. Unfortuately this is a non-smoking hotel. We appreciate your understanding and patience during this time. Your feedback is important to us, and we will review our procedures to ensure a smoother experience. We value your business and hope that, overall, you enjoyed your stay with us. If there is anything else you would like to share or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for your understanding, and we look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Quick service
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 16, 2024
Dear Marissa, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay with us here at Super 8 Gainesville. Maintaining a clean and welcoming environment is a top priority for us, and it's wonderful to know that our efforts have contributed to your satisfaction. Our dedicated team works hard to ensure that every guest feels comfortable and well taken care of. Your positive comments serve as great encouragement for all of us here. We genuinely appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific you enjoyed or if there are areas where we can further improve, please feel free to share your insights. We value your input and strive to make each guest's experience even better. Once again, thank you for choosing to stay with us. We look forward to hosting you again soon

2/10 Terrible

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 11, 2024
Dear Kevin, We are grateful for having you as our guest and appreciate your feedback about our convenient location. However, we apologize for the unusual circumstances during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We hope to make your next stay with us outstanding in every possible way.

2/10 Terrible

Danielle

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 1, 2024
Dear Tom, We are grateful for having you as our guest and appreciate your honest feedback about our location. However, we apologize for the unusual circumstances you experienced during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We appreciate you bringing this to our attention, as it gives us a chance to grow and improve. We hope to make your next stay with us outstanding in every possible way.

10/10 Excellent

Tlareenea

Traveled with group
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Hotel management on Dec 27, 2023
Dear Tlareenea, Thank you for taking the time to share your positive feedback about your recent stay at Super 8 Gainesville. We're delighted to hear that you found our location convenient and that you enjoyed the facilities. Ensuring a convenient location and providing excellent facilities are key aspects of our commitment to guest satisfaction, and it's rewarding to know that we met your expectations in these areas. If there are specific features or aspects of our facilities that stood out to you, we would love to hear more about it. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. We appreciate your choice to stay at Super 8 and look forward to the opportunity to host you again in the future. If there's anything more you'd like to share or if there are specific ways we can make your next stay even more enjoyable, please feel free to let us know.

10/10 Excellent

Ace

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Hotel mangement on Dec 27, 2023
Dear Ace, Thank you for taking the time to share your positive feedback about your recent stay at Super 8 Gainesville. We're delighted to hear that you found our location convenient and that you enjoyed the facilities. Ensuring a convenient location and providing excellent facilities are key aspects of our commitment to guest satisfaction, and it's rewarding to know that we met your expectations in these areas. If there are specific features or aspects of our facilities that stood out to you, we would love to hear more about it. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. We appreciate your choice to stay at Super 8 and look forward to the opportunity to host you again in the future. If there's anything more you'd like to share or if there are specific ways we can make your next stay even more enjoyable, please feel free to let us know.

6/10 Okay

Andrea

Stayed 1 night in Dec 2023
Response from Hotel management on Dec 27, 2023
Dear Andrea, Thank you for choosing Super 8 by Wyndham Gainesville Fl and taking the time to share your experience with us. We're pleased to hear that you found our accommodations clean and comfortable. However, we want to extend our sincere apologies for any inconvenience you experienced with us. We appreciate your understanding and patience during this time. Your feedback is important to us, and we will review our procedures to ensure a smoother experience. We value your business and hope that, overall, you enjoyed your stay with us. If there is anything else you would like to share or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for your understanding, and we look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel management on Dec 27, 2023
Dear Maria, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay with us here at Super 8 Gainesville. Maintaining a clean and welcoming environment is a top priority for us, and it's wonderful to know that our efforts have contributed to your satisfaction. Our dedicated team works hard to ensure that every guest feels comfortable and well taken care of. Your positive review serves as great encouragement for all of us here. We genuinely appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific you enjoyed or if there are areas where we can further improve, please feel free to share your insights. We value your input and strive to make each guest's experience even better. Once again, thank you for choosing to stay with us. We look forward to hosting you again soon

2/10 Terrible

Kimberly

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Hotel managment on Dec 27, 2023
Dear Kimberly, We are grateful for having you as our guest and appreciate your feedback about your experience. However, we apologize for any inconvenience during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We hope to make your next stay with us outstanding in every possible way.

6/10 Okay

Chris

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the worst
Most bizarre and aggravating check in experience in a long time. Threatened to have my reservation cancelled because I didn’t present a drivers license. My daughter thought it was the dirtiest room she’s ever seen. And we’ve stayed in at least a hundred. Me…. I’ve seen worse. Only place she ever asked me to check for bed bugs. Pretty sure a mouse chewing on something woke me up around 5am. Breakfast was little better than I expected, but I didn’t expect much. For the price, it was okay.
Stayed 1 night in Dec 2023
Response from Hotel management on Dec 27, 2023
Thank you for taking the time to share your feedback regarding your recent stay at Super 8 by Wyndham Gainesville. We appreciate your valuable input and are delighted to hear that overall, you found your experience with us to be perfect. We sincerely apologize for any discomfort you experienced during check-in. Our guests' comfort is of utmost importance to us, and we regret that this aspect of your stay did not meet your expectations. Please know that your comments have been shared with our team, and we will assess the issues you brought to our attention to ensure that it meets the standards we strive to maintain. We would like to express our gratitude for your understanding and patience in this matter. If you have any further details or preferences regarding your preferences, please feel free to share them with us, and we will do our best to accommodate your needs during any future visits. Once again, thank you for choosing Super 8 by Wyndham Gainesville. We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel management on Dec 27, 2023
Dear Christopher, I trust this message finds you well. I wanted to extend our sincere appreciation for choosing to stay at Super 8 Gainesville, and for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay. Offering convenient amenities and attentive customer service is part of our commitment to ensuring a comfortable and seamless experience for our guests. It's great to know that this contributed to the convenience of your visit. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If there are any other aspects of your stay that stood out or if there's anything else you'd like to share, please feel free to reach out. Thank you once again for choosing Super 8 Gainesville. We look forward to the opportunity to serve you again and provide you with another positive and convenient experience.

2/10 Terrible

Kelvin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Price of room is not what you end up paying
The room was clean and very comfortable however they make you require you to pay a deposit that is 2 times the value of the room and the do not accept cash. When you check out your deposit is not returned to you and the reason giving is that you either smoked in the room or you caused some type of damages that required them to keep your room deposit. So all in all if you stay be prepared to pay not only the fee for the time you stay but also the 100 dollar deposit for the room. Also management will not respond to any of your concerns. Dec 2023
Stayed 1 night in Dec 2023
Response from Hotel managment on Dec 27, 2023
Dear Kelvin, We are grateful for having you as our guest and appreciate your feedback about our convenient location. However, we apologize for the inconvenience during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We hope to make your next stay with us outstanding in every possible way.

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
I had my car stolen at the property and no one acted like they cared
Stayed 1 night in Dec 2023
Response from Hotel managment on Dec 27, 2023
Dear Andrew, Thank you for taking the time to share your feedback regarding your recent stay at Super 8 by Wyndham Gainesville. We appreciate your valuable input .We sincerely apologize for these unusual circumstances you experienced during your stay. Our guests' comfort is of utmost importance to us, and we regret that this aspect of your stay did not meet your expectations. Please know that your comments have been shared with our team, and we will assess the issues you brought to our attention to ensure that it meets the standards we strive to maintain. We would like to express our gratitude for your understanding and patience in this matter. If you have any further details or preferences regarding your preferences, please feel free to share them with us, and we will do our best to accommodate your needs during any future visits. Once again, thank you for choosing Super 8 by Wyndham Gainesville. We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 12, 2023
Dear Robert, thank you so much for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us! We hope to see you again in the future, should your travels bring you to this area.

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Keep up the good work!!
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 8, 2023
Dear Lance, We’re so glad you enjoyed your time with us, this is the best compliment we can receive! We hope to see you in the future, should your travels bring you this way again! Thank you for choosing Super 8 Gainesville!

8/10 Good

Mandie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Pleasant and comfortable. Clean and newer furnishings.
Stayed 5 nights in Nov 2023
Response from Front Desk Staff on Dec 6, 2023
Dear Mandie, We’re so glad you enjoyed your time with us, this is the best compliment we can receive! We hope to see you again soon, should your travels bring you this way in the future! Thank you for choosing Super 8 Gainesville!

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 6, 2023
Dear Guy, thank you so much for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us! We hope to see you again in the future, should your travels bring you to this area. Thank you for choosing Super 8 Gainesville!

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager at the front desk was a blessing to me. She was very accommodating. Thank you. I appreciate you!
Stayed 1 night in Nov 2023
Response from Super 8 staff on Nov 30, 2023
Dear Noreen, thank you so much for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us! We hope to see you again in the future, should your travels bring you to this area.

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was expecting the worst but it was just fine for our needs - a place to lay head for a night after a football game. Clean and beds/pillows were actually very good. Thin walls but wasn't an issue for us for the night.
Stayed 1 night in Nov 2023
Response from Super 8 staff on Nov 30, 2023
Dear Carol, We’re glad you enjoyed your time with us, this is the best compliment we can receive! We hope to accommodate you in the future, should your travels bring you this way again! Thank you for choosing Super 8 Gainesville!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel management on Dec 27, 2023
Dear Joshua, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay with us here at Super 8 Gainesville. Maintaining a clean and welcoming environment is a top priority for us, and it's wonderful to know that our efforts have contributed to your satisfaction. Our dedicated team works hard to ensure that every guest feels comfortable and well taken care of. Your positive review serves as great encouragement for all of us here. We genuinely appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific you enjoyed or if there are areas where we can further improve, please feel free to share your insights. We value your input and strive to make each guest's experience even better. Once again, thank you for choosing to stay with us. We look forward to hosting you again soon

10/10 Excellent

Ron, blountstown

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff members went above and beyond my expectations
Stayed 2 nights in Nov 2023
Response from Super 8 staff on Nov 30, 2023
Dear Ron, thank you so much for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us! We hope to see you again in the future, should your travels bring you to this area.

8/10 Good

Manuel

Stayed 1 night in Nov 2023
Response from Hotel management on Dec 27, 2023
Dear Manuel, Thank you for taking the time to share your positive feedback about your recent stay at Super 8 Gainesville.Ensuring a convenient location and providing excellent facilities are key aspects of our commitment to guest satisfaction, and it's rewarding to know that we met your expectations in these areas. If there are specific features or aspects of our facilities that stood out to you, we would love to hear more about it. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. We appreciate your choice to stay at Super 8 and look forward to the opportunity to host you again in the future. If there's anything more you'd like to share or if there are specific ways we can make your next stay even more enjoyable, please feel free to let us know.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Super 8 Management Team on Nov 24, 2023
Thank you for taking the time to leave us a positive review! We hope you enjoyed your stay with us and that we provided you with the hospitality you deserve!! See you on the road!

10/10 Excellent

Lionel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were exceptional. Price was hard to beat for the room. Location was perfect and near all restaurants. AC unit was a little loud, but for the price of the room it was tolerable. Breakfast was good, freshly made waffles were on point!
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on Nov 19, 2023
Hello Lionel, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Stephen W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was located within walking distance of several dining choices...close to the interstate...and has a very nice hot breakfast. There are stairs to the 2nd and 3rd floor rooms...no elevator. I would recommend this motel without hesitation.
Stayed 2 nights in Nov 2023
Response from MP - Guest Relations Manager on Nov 19, 2023
Hello Stephen,Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!