Ratings based on 155 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Feb 22, 2018
Good hotel for families and business trips, plenty of room and breakfast is excellent
for Everyoneby A verified traveler from Santa Fe, NM
Super quiet and easy access to rooms from parkingPosted Feb 17, 2018
Pros: Quiet, peaceful, easy to get to, close to stores and medical facilities
Cons: Appliances in the room were rather beat up. The fridge and dishwasher were severely dented, the drawer on the bottom of the stove was out of place.
Location: It was about 40 minutes from Washington D.C., which was awesome, and about an equal distance to Baltimore.
I was there for a surgery at the Montgomery Surgery Center, so I really wanted mostly quiet, and ease of access to rooms from the parking lot since it was going to be difficult to walk afterwards. Residence Inn never disappoints. It was super quiet even though it was right next to a busy road, the grounds were immaculate, the staff was very friendly.
Below averagePosted Nov 14, 2017 on Hotels
Hotel is definitely run down and can use a re-fresh! We had a two bedroom room. It had one small couch in the living room that was definitely beyond repair and unusable. The food was very sub par and the service was horrible. Our sheets were never changed during our 5 night stay and I guess they don't own a vacuum.
Lovely Sunny GaithersburgPosted Sep 27, 2017 on Hotels
Really enjoyed this property, the friendly staff and free breakfast. Nice roomy apartments for my business colleague and I to stay in. Free parking and proximity to a mall put it over the top. Small slight, the computers in the business center were not working properly, they may have had a virus so they were automatically shutting off and on. But the front desk associate was kind enough to print the ticket for me.
Convenient to office businessPosted Sep 16, 2017 on Hotels
A little expensive for the stay
for Everyoneby A verified traveler from Silver Spring, MD
The perfect hotelPosted Sep 3, 2017
Quality hotel, PERIOD. Staff, the room and the location all excellent.
Posted Sep 2, 2017 on Hotels
Posted Aug 29, 2017 on Hotels
Posted Jul 25, 2017 on Hotels
for Everyoneby A verified traveler from London
It's like coming home...Posted Jul 22, 2017
Location: It is conveniently located near the Washingtonian Center. Shops, restaurants, and a man made lake. Movies, play area for the kids, boardwalk...
My family and I live abroad and we return every summer to the Residence Inn because we feel like we are coming home. Breakfast is great. The staff is lovely. And there is a pool. It's very familiar and the employees remember us every year.