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Reviews of Motel One Edinburgh - Royal

3.5 out of 5
Motel One Edinburgh - Royal
18-21 Market Street, Edinburgh, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 709 out of 1002 reviews" "
Rating 8 - Good. 241 out of 1002 reviews" "
Rating 6 - Okay. 33 out of 1002 reviews" "
Rating 4 - Poor. 12 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Traveled with partner
The location was superb! The lobby gets congested in am while breakfast is being served ! Front desk personnel were gracious when we checks in but later seemed cold.
Stayed 2 nights in Apr 2024

10/10 Excellent

Makayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Breakfast had good options.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christine, Verdun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great location! Cool lobby, clean room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jaelle

Traveled with partner
Liked: Amenities
Great location, clean and great staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for sightseeing. Brilliant breakfast. I was in room 320 which was a bit noisy, apart from that a good budget hotel in a good location.
Stayed 2 nights in Apr 2024

6/10 Okay

R.m.

Traveled with partner
Not very refined. Good for younger guests, not established travelers.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very polite and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, clean, good location and staff was very professional and helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in the center of all tourist sites. Pleasant staff. Clean rooms and facilities. Construction outside hotel makes the exterior unattractive.
Stayed 2 nights in Apr 2024

6/10 Okay

Katherine

The best thing about the property is the location! A few minutes to the Royal Mile and a few minutes to the Train Station. I stayed 4 nights, and only requested room servicing on one day. The staff didn’t show up till late afternoon when I had already returned to the room having been out all morning/afternoon. So didn’t get the desired room servicing. The bathroom had a towel rack but in the shower, so had to move the towel to keep it dry when showering. Also no waste basket in bathroom. Moreover, the bathroom door was not hung properly so it slammed shut every time it was opened. Probably noise loud enough to disturb nearby guests. Location makes for A . Service and design dysfunction/inattention a C.
Stayed 4 nights in Mar 2024

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a phenomenal location. It's convenient for Edinburgh's old town and within 2 minute's walk of Waverley Station. We had a room overlooking the street and railway but we didnt hear a sound from outside. The bed was really big and comfortable and I had a great night's sleep. The curtains were adequate although not completely blackout. I didn't pay the extra for breakfast as I felt it was expensive. That said, I would most definitely stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Centrally located and very walkable. Clean and safe
Stayed 4 nights in Mar 2024

8/10 Good

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Rowena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and warm staff. The location couldn’t be better. The rooms were big and clean and comfortable. I would definitely recommend staying here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. The staff were very welcoming, friendly, and helpful. We had a great corner room overlooking the city. Easy walk to the Royal Mile, Castle, and other attractions. Would absolutely stay again.
Stayed 2 nights in Feb 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with Royal Mile, Princes Street & Waverley Station all wlakable within 5 mins
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern decor. Friendly staff. Great location - next to train station, minutes from Princes Street and Royal Mile.
Stayed 1 night in Mar 2024

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Ideally located for sightseeing, and is right next to the train station and lot's of bus routes. Breakfast is extra but really good value.
Stayed 3 nights in Mar 2024

10/10 Excellent

Melika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness, staff & service
Good location for new and old town. On doorstep for most tourist attractions. Coffee making facilities could be better
Stayed 4 nights in Mar 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the centre. 5 min walk from the train station. Staff were amazing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Aron

Stayed 3 nights in Mar 2024

10/10 Excellent

hazel, Seamer Middlesbrough

Liked: Cleanliness, amenities, property conditions & facilities
Well equipped bedroom, very clean and safe. Would stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy and welcoming
Stayed 1 night in Mar 2024

10/10 Excellent

Sarabeth

Liked: Cleanliness, amenities, property conditions & facilities
The location and service were wonderful! All around lovely stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Lee

Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay vet comfortable and great location
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Stayed 1 night in Feb 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for people without a car to explore the uniqueness of Edinburgh. Rooms are very clean, nothing extra-ordinary as expected for a hotel chain.
Stayed 2 nights in Feb 2024

4/10 Poor

Ben

Stayed 2 nights in Feb 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - relaxed atmosphere. Same about the paper cups
Stayed 2 nights in Feb 2024

10/10 Excellent

Bhavi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk to all the tourist sites and more! Highly recommend
Stayed 3 nights in Feb 2024

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Lovely rooms, right next to the train station but could barely hear the trains! Room super clean and tidy but no bin? Loved the blue sweets at the reception desk too super cute! Great staff very helpful would stay again!
Stayed 1 night in Feb 2024

10/10 Excellent

Anna

Stayed 2 nights in Feb 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible location that is 5 mins to Waverley Station, approximately the same to the Royal Mile. Clean and neat rooms with inviting decor. A definite future choice when visiting Edinburgh
Stayed 4 nights in Jan 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel, very convenient for the train station. Friendly staff, clean and good sized room. Will stay again if in Edinburgh.
Stayed 2 nights in Jan 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
The motel was clean comfortable and great for all the attractions wil need to come back again for a week to see other parts we missed felt safe and really enjoyed our trip thanks
Stayed 3 nights in Jan 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, only marked it down slightly as they were having building work done to the front of the hotel. Didn't have a major impact on our stay and will definitely be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's in a great location - near to the train and to almost everything. The room is clean and new, it would be great if there's a view outside my window.
Stayed 2 nights in Jan 2024

10/10 Excellent

martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in a great location.
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Fabulously close to station, highly recommend
Fabulous little funky hotel a stones throw from the train station. Only criticism is that the reception team weren’t particularly welcoming. Neither person acknowledged when I arrived on a cold Thursday evening, they remained completely silent whilst checking me and simply handed me the key. I had to ask how to get to my room! As the receptionist is the first person you see would be great to feel like they want you there as a guest! Then had very little knowledge of food availability and essentially sent me off to the bar to find out. Bar team on the other hand were excellent, friendly and very informative. Had a lovely cheese toastie, great drinks selection and a brilliant trendy bar with lots of residents/guests drinking. 10 out of 10 for hotel and bar team just need to train the reception team!
Stayed 1 night in Jan 2024