Ratings based on 468 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Jul 6, 2017
Pros: Location and price
Cons: See above
Room not cleaned after overnight stay. Restaurant average to poor.
for Everyoneby A verified traveler from Coralville IA
Close to everything downtown!!Posted May 24, 2017
Pros: Location and staff
Cons: New key locks did not work very well
Location: Food, drinks, activities and casino all at your finger tips!!
We enjoyed our stay very much. We were close to the downtown craft show and plenty to eat and drink right around the corner!!
for Everyoneby A verified traveler from Debuque, IA
Lovely HotelPosted May 14, 2017
The only issue that my son and I had was the stopped up shower drain. Other than that it was a lovely stay. I would stay there again and again.
by Eric Trojan
was better last time.Posted Apr 23, 2017 on Hotels
The male staff were rude and condescending
by A verified traveler from Middletown, ia.
Good location.Posted Apr 21, 2017
Found out I could of saved 15 dollars by booking directly with hotel. Room seemed clean till I found dirty wash rags hanging in the shower. We ate at their restaurant and ordered sirloin. It was cooked to order but it was absolutely the toughest steak I have ever gotten in a restaurant. I asked for some horseradish and they brought me minced garlic. Won't be staying there again.
by A verified traveler
Roaches in bedPosted Apr 19, 2017 on Hotels
Night 1 I woke up at 5am to a roach in my bed. They moved us to another room down the hall, which still have food in the fridge from the people before us. The next day I had to request not once but twice for someone to clean our room. The neighbors had ordered room service and the food was left in the hall for 24 hours. Breakfast is a normal (what would be) continental breakfast, yet it's $10 per person. And then orange juice was another $3. Ridiculous. All in all I've had less eventful, cleaner stays in military barracks in a foreign country. Front desk staff was friendly but not helpful.
for Everyoneby A verified traveler from wisconsin
Great locationPosted Apr 16, 2017
Great location...try to book anytime I stop in Dubuque
recently remodeled - beautiful hotelPosted Apr 15, 2017 on Hotels
We had a wonderful stay. We ate dinner in the in-house restaurant. Service was very good and the food was delicious. We also had breakfast in the in-house restaurant. The menu was pretty limited but what we got was, again, quite delicious, and the service once again was very good. As for the room, it was clean, comfortable and quiet. The only con I could come up with is the pool is very, very small. The exercise room, however is one of the best I have seen. Also has a game room. We were traveling with our Fox Terrier, and this is a pet friendly hotel. She did not particularly care for the elevator, but other than that she got along great. There is a nice pet area out front complete with baggies. Just an overall wonderful stay.
Posted Apr 13, 2017 on Hotels
Excellent hotelPosted Apr 3, 2017 on Hotels
One night stay, very satisfied with cleanliness, very comfortable bed and location in the city. Highly recommended!