Check-in was a nightmare. The rest was mostly great.
The good: I traveled solo with two toddlers. It was safe, quiet and the cleaning staff was really sweet and conscientious. The breakfast was good with both hot and cold items and a good variety!
The bad: I had two toddlers and the website said there was an elevator. Despite having booked months in advance and arriving at 3:30pm (check-in was 3:00pm), there were no clean rooms available on the wing where the elevator was working. The check-in gal said she'd call housekeeping to see if there were any clean rooms in the wing with the elevator but she didn't call right away and opted instead to check in two more, separate individuals without kids in tow while I circled the lobby in the stroller hoping mine would be content while she sorted out the room situation. After waiting past their patience, they began to scream and meltdown (we'd been driving all day), only for her to call and find out there were still no clean rooms and I was forced to carry all our luggage (including all the gear for toddler sleep) along with two kids, by myself up and down the stairs. I was sweating!
Also, the pool was pretty cold. We swam bc the toddlers really wanted to but it took some willpower to muster through staying in the frigid water.
The carbon monoxide detector wasn't working (probably battery dead). I let the front desk know. Also, I always travel with my own bc this is a huge gap in safety at hotels nationwide & globally.