Ratings based on 216 Verified Reviews

3.7 out of 5
78% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Kenosha Wi

Do not stay here

Posted Oct 24, 2017
Cons: Everthting needs to be updated!
Check in was very easy the front desk staff was very nice. We got to our room it was still dirty! I called to the FD and let them know and they offered us to move, but we were already running late, when we returned later that evening they had cleaned the room. We went to the pool it was SO cold and had so much chlorine it made us itchy, returning to the room to shower off the chlorine we barely had any hot water it was lukewarm at best! I tried to call the fd no answer. In the morning we were packing up and opened the fridge to find everything frozen solid! Checking out was no better I waited at the FD to let someone know of the fridge and hot water problem and noone ever came! I called the fd thinking maybe someone would come up and answer, I was wrong! This was one of the most unpleasant stays we have ever had and would not recommend this hotel to anyone!
5 out of 5
Recommended
for Everyone
by A verified traveler

Jacuzzi Suite - Definitley worth it!

Posted Oct 23, 2017
Excellent staff! Jacuzzi Suite is very roomy and super nice! Overall a very nice hotel! Will stay again!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2017
Nice hotel, clean and comfortable, not over priced.
3 out of 5
Recommended
for Everyone
by A verified traveler from Mason Ohio

A work in Progress

Posted Jul 14, 2017
Pros: It will be nice when done.
Cons: Pool was closed for work....should have done this in the winter!
Location: close to highway and a Harley Davidson store but not much else.
This is an older hotel that is in the middle of a face-lift. The only thing that was not welcome, was the "service charge" on our restaurant bill! No one could explain what it was for and it did NOT go to the waitress/bar tender-who was great, so we refused to pay it. Other than that, this stay was ok.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 27, 2017 on Hotels
5 out of 5
by Robert

Convenient

Posted Jun 19, 2017 on Hotels
Convenient and clean
3 out of 5
by jeremy

Posted Jun 15, 2017 on Hotels
Layout was very wonky like it had been added onto multiple times.
4 out of 5
by Eric

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
5 out of 5
by Laurie

Great Indian Restaurant!

Posted Jun 5, 2017 on Hotels
I have stayed here many times to visit Knox College. I've always had pleasant stays. They have recently added a free breakfast, which was a nice addition. They also have a fantastic Indian Restaurant!
Comment from Hotel Management
Jul 3, 2017
Thank you for the kind review. We love the feedback to keep us in line.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 19, 2017 on Hotels