Ratings based on 82 Verified Reviews

4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from bangkok

Posted Jan 14, 2018
Very bad checking in staff Impolite Negative Did not give a good over view Got room at 230, arrived at 115 However we still had an overall good time due to the beautiful sea and clean waters beach There is a lot that could be done with the facility
Comment from Hotel Management
Jan 19, 2018 by Ranjit Shankar, Hotel Management
Greetings from the Vivanta by Taj Bentota, Sri Lanka! Thank you for taking your time to give us this survey. We do apologize for the inconvenience caused and will ensure that we take corrective steps to address the same. Thank you once again for sharing this feedback. Best Regards Ranjit Shankar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

in the heart of Bentota area

Posted Dec 10, 2017
Pros: the beach and the view.
Cons: Rooms renovation. they also can make the food testier
Location: Rana Sea Food Restaurant Helicopter Ride walking on the beach
We had a nice experience, exactly on the beach, you can do all kind of water sports, it is the perfect place to learn surfing. the food was average, they can put some effort to become great. Rooms a little bit old, and small bathroom, but the ocean view will make you forget about it. Big Balcony including 2 sun beds. On the other hand, if you want to have a dinner outside the hotel, there is a nice sea food restaurant near to the main gate of the hotel. they have delicious super fresh sea food. (ask the chef to make a "harra" sauce. Overall we enjoyed our stay.
Comment from Hotel Management
Dec 12, 2017 by Ranjit Shankar, Hotel Management
Greetings from the Vivanta by Taj Bentota, Sri Lanka! Thank you for taking the time to give us this survey. We have noted all your inputs and look forward to welcoming you back during your future visits. Best Regards Ranjit Shankar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

NOT AS GOOD AS LAST TIME !!!!!

Posted Oct 22, 2017
All was good and nothing to really complain about but things were not as good as our first visit in June, the pool staff are just good as last time, the restaurant staff are either very good, a bit too attentive or their understanding of English needs improving, Reception Staff are very helpful and the Cashier was good but could try and smile instead of looking serious. The Buffett for Breakfast and Lunch was as good as last time, but the Evening Buffet was not as varied as last time and very few choices of Dessert, very good service around the pool, but on the outer grassed locations the service was lacking. Local house wine ( INDABA ) and Lion Beer was very well price, all other wines especially the Proseco, which was around 15 English pounds for Two Flute Glasses, more expensive than Dubai. We both enjoyed our stay and will look at coming back next year. Regards Brian and Barbara Evans
Comment from Hotel Management
Nov 7, 2017 by Ranjit Shankar , Hotel Management
Greetings from the Vivanta by Taj Bentota, Sri Lanka! Thank you for taking the time to give us this survey. We are glad to know you were pleased with the hotel overall. We have noted all your inputs and look forward to welcoming you back during your future visits. Best Regards Ranjit Shankar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Close to Galle

Posted Oct 15, 2017
Pros: I like its closeness to Galle. The spa and the pool
Location: Galle
I believe staying in this hotel is a great option if you want to visit Galle. The hotel has good amenities, good service, and good food. Galle is 45 minutes away and the town is very small. Is worth visiting but not to stay more than one night.
Comment from Hotel Management
Oct 17, 2017 by Ranjit Shankar , Hotel Management
Greetings from the Vivanta by Taj Bentota, Sri Lanka! Thank you for taking the time to give us this survey. We have noted all your inputs and look forward to welcoming you back during your future visits. Best Regards Ranjit Shankar General Manager
5 out of 5
by SUVASHIS

Exclusive highend beachfront resort

Posted Oct 3, 2017 on Hotels
Amazing property at a stunning beach front location, with 180 degree view of the ocean. Highly recommended !
Comment from Hotel Management
Oct 18, 2017
Greetings from the Vivanta by Taj Bentota, Sri Lanka! Thank you for taking the time to give us this survey. We are very glad to know you were pleased with the hotel overall. Look forward to welcoming you back during your future visits. Best Regards Ranjit Shankar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

A well situated hotel right on the beach.

Posted Oct 2, 2017 on Wotif
Pros: Situation
Cons: Mix up the. Food offerings.
Location: Visit Turtle farm, take a trip on river and Galle. Yala national park a must.
Bentota is a good location for a stay but there is not a lot to do other than utilise the hotels excellent fa ilities. A trip to Galle is recommended.
Comment from Hotel Management
Oct 4, 2017 by Ranjit Shankar, Hotel Management
Greetings from the Vivanta by Taj Bentota, Sri Lanka! Thank you for taking the time to give us this survey. We have noted all your inputs and look forward to welcoming you back during your future visits. Best Regards Ranjit Shankar General Manager
4 out of 5
by jyothi

Restaurant Mngr service @Taj Bentota was a shame!

Posted Oct 1, 2017 on Hotels
Beautiful property!Stay was great. The staff at the reception , poolside,spa services ,housekeeping were all extremely helpful and courteous. The restaurant manager though needs a thorough training on managing guest relations and treating them.The guy was super rude with most guests.Even if it was him just having a bad day it's probably worth mentioning for feedback.unfortunately cannot remember his name.you could look it up by our stay dates perhaps .it was the morning breakfast shifts that he was working.
Comment from Hotel Management
Oct 18, 2017
Greetings from the Vivanta by Taj Bentota, Sri Lanka! Thank you for taking your time to give us this survey. We do apologize for the inconvenience caused and will ensure that we take corrective steps to address the same. Thank you once again for sharing this feedback. Best Regards Ranjit Shankar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel is OK. Some minor issues, nothing major

Posted Sep 10, 2017
Pros: Location, food and rooms
Cons: Floor around pool area is not pool flooring, It is slippery and always wet (normal to be wet around a pool, dangerous when it is not pool florinng!)
Location: bentota is a large city, with lots of things to do
The stay at the hotel started badly, With reception staff not giving us a room after check-in time. When I started heating up, they quickly ushered us into a room that was not what I had booked (two beds instead of a king). Everything was off to a bad start. However, things got better over the days. The staff is helpful and friendly. The food is good. And service is overall OK. So, all in all, it's a good hotel.
Comment from Hotel Management
Oct 2, 2017 by Ranjit Shankar , Hotel Management
Thank you for taking the time to give us this survey. We have noted all your inputs and look forward to welcoming you back during your future visits. Best Regards Ranjit Shankar General Manager
3 out of 5
by A verified traveler

Out dated and very expensive for its location ...

Posted Sep 7, 2017
The Hotel was in general "OK" but it was some how out dated and over priced for its condition. The view is amazing from the room and the room was Ok. The food was also good but diner is over priced and the juice was something like 8-9$ where ever where ales it was 2-3$. The hotel services are very expensive to its location, the same prices could be compared to a 5 star hotel in US or ERU countries. Over all I give it 3 stars.
Comment from Hotel Management
Oct 2, 2017 by Ranjit Shankar , Hotel Management
Thank you for taking your time to give us this survey. We do apologize for the inconvenience caused and will ensure that we take corrective steps to address the same. Thank you once again for sharng this feedback. Best Regards Ranjit Shankar General Manager
5 out of 5
by Kshama

Beach holiday

Posted Aug 17, 2017 on Hotels
Great breakfast, excellent service, access to beach
Comment from Hotel Management
Oct 2, 2017
Thank you for taking the time to give us this survey. We have noted all your inputs and look forward to welcoming you back during your future visits. Best Regards Ranjit Shankar General Manager