Ratings based on 315 Verified Reviews

4.2 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Dirty and Under Construction

Posted Oct 24, 2017
Front desk attendant was on a personal call using the front desk phone as I walked in and didn't take the time to get off the phone until mid way through checking me in. Sheets were hanging covering construction in the main lobby and one elevator had tape across it. The elevator inspection sticker said it expired in 2014. The room was dirty, a dead fly was on the pillow and there was hair in the bed. The walls had mismatched paint from fixing damage. The bathroom had not been cleaned very well. The room was extremely loud due to the sound from the air conditioner. Hotel could use improvement.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Good, clean and convenient location. Staff not the friendliest but a good place to stay overnight.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

It looks like the lobby is getting renovated.

Posted Oct 3, 2017
Pros: Price was right, location was great, staff was helpful.
Cons: The lobby, but it appears that they are working on it already.
Location: Across the street is the Marquees Centre with restaurants, theatres, comedy clubs etc etc. Not to mention Dave and Busters.
But the rooms have already been done. Great central location for a good price. Rooms were comfortable. Staff was friendly and helpful, and I enjoyed the breakfast substantially more than at most other placed.
4 out of 5
Recommended
for Everyone
by A verified traveler from el paso, tx

Posted Sep 22, 2017
The only thing we did not like was the 50.00 hold in case of any dam age.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Everything is nice! The staff from check in is nice, check out staff is kind of cold
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Fl

Posted Aug 24, 2017
We were in Houston for a few days vacation. When we arrived the hotel, the staff at the front desk was very kind. The room was ready, bed was clean and comfort.
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

Nice hotel close to friends, downtown and Bellaire

Posted Aug 24, 2017
Pros: Good breakfast, clean and none smoking room.
Cons: None
Location: Close to my friends and Bellaire.
Very nice reception and I can check in early after long travel on the plane.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 19, 2017 on Hotels
4 out of 5
by Kenneth

This traveler left a rating score only Posted Aug 18, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel, close to the freeways and downtown.

Posted Aug 17, 2017
The hotel was nice and it was close to the downtown area.