Ratings based on 1,289 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Cindy

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jul 3, 2017
Hi Cindy, Thanks for letting us know you had a great stay!
3 out of 5
by A verified traveler

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jul 3, 2017
Thanks for letting us know about your stay! We appreciate the feedback and hope to welcome you back soon!
5 out of 5
by nicole

Absolutely love this hotel

Posted Jun 18, 2017 on Hotels
Loved it!!!
Comment from Hotel Management
Jul 3, 2017
Hi Nicole! Thanks for letting us know about your stay! We love having you! Come back soon!
5 out of 5
by A verified traveler

Great stay

Posted Jun 14, 2017 on Hotels
This hotel is in an area convenient to the business in the area. The room is modern and had nice amenities. The towels are a bit crunchy but the bedding is nice. The people at the front desk are very welcoming and helpful. There is a restaurant on site but no breakfast is included. There is a coffee house there and a Starbucks in the area. There is some usual outside noise due to being downtown but the hotel itself was very quiet. Nice workout room on the top floor and pool which I did not use. Overall, a very nice hotel and I will stay here again.
Comment from Hotel Management
Jul 3, 2017
Thank you for letting us know about your stay! We are so happy that you enjoyed your accommodations, our convenient location in Uptown near The Galleria, our 24-hour fitness center and amenities. We appreciate the feedback and will look forward to welcoming you back!
1 out of 5
by joseph

Omni trash

Posted Jun 10, 2017 on Hotels
It was terrible
Comment from Hotel Management
Jul 3, 2017
Hi Joseph, I'm so sorry to hear you didn't enjoy your stay with us. I would love to invite you to contact us directly so we can work out a solution together. We really hope we have the opportunity to serve you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2017
Excellent, highly recommend it! Great hotel in a great location
Comment from Hotel Management
Jul 3, 2017 by OmniHOU , Hotel Management
Thanks for letting us know about your visit! We are so happy you chose to stay with us and we'll look forward to welcoming you back the next time your travels bring you to Uptown!
5 out of 5
by Dr. Tony

OMNI Always My Choice

Posted Jun 3, 2017 on Hotels
My wife and I when in Houston always look forward to our stay at the OMNI. The breakfast and attendants are always great!!!
Comment from Hotel Management
Jul 3, 2017
Hi Tony, Thank you for the feedback! We really appreciate it and we'll look forward to the opportunity to welcome you back!
5 out of 5
by Tracie

Perfect for business travel, relaxing, great servi

Posted Jun 3, 2017 on Hotels
Beautiful lobby and pool area to relax after business meetings - breakfast was very good and service was excellent!
Comment from Hotel Management
Jul 3, 2017
Hi Tracie, Thanks for getting in touch about your stay. We're so glad you were able to find some time to relax in between meetings and we will look forward to the opportunity to welcome you back!
4 out of 5
by Cristi D

Posted May 31, 2017 on Hotels
good hotel!! my son loved it.
Comment from Hotel Management
Jul 3, 2017
Hi Cristi, Thanks for letting us know about your stay! We're so happy to hear that you had such a great experience and we'll look forward to welcoming you and your son again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Beaumont, Tx

A great stay, again.

Posted May 30, 2017
Pros: Valet, rooms, beds, in room coffee, free wifi (Omni Select Customer), Pool, Fitness Center, Black Swan nightclub...everything was great.
Cons: Turn down service shouldn't be at 9:45. That seems a little late....happened both nights we stayed.
Location: Galleria is so close with great restaurants and shopping. Take the hotel shuttle there!
We love The Omni and have stayed here numerous times. It's in a great location and the hotel offers shuttle service which is a great alternative when you don't feel like fighting Houston traffic, especially on a holiday weekend. We love the pool and the fitness center and try to use them both everytime we go. We ordered room service and it was a wonderful, light snack while we were getting dressed to go out to dinner. We had some mishaps with the housekeeping service, but it was just bad timing on everyone's part. Seemed they wanted to clean at 4pm when we were staying another night, but were there at 9am when it was time to checkout....hmmmm. Anyway, it all worked out and we had another fabulous weekend! Oh, and The Black Swan nightclub was again lots of fun and the DJ plays such a great mixture of old stuff and brand new. Definitely don't miss it if you're in town on a weekend night!
Comment from Hotel Management
Jul 3, 2017 by OmniHOU, Hotel Management
Thank you so much for letting us know about your stay! We really appreciate all the feedback and we will look forward to welcoming you back soon! When you return, please feel free to let the Front Desk know what time you would like your turndown so you can have a more personalized experience! Thank you again!