Ratings based on 1,268 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice Getaway :)

Posted Aug 17, 2017
If you're looking for an escape to relaxation Omni is the way to go. Its a great hotel with everything you need from a dip in the pool to a club located in the hotel if you need to unwind. Need a massage? Mokara Spa offers that and other services and is convenietly footsteps away in the hotel. Location of the hotel is just minutes from all of the excitement that Houston has to offer. Omni offers so much that you may not want to leave because it has many great amenities.This was my second time staying here, I liked it so much i had to do it again. I would highly recommend this hotel, it is beautiful and worth the stay.
Comment from Hotel Management
Aug 18, 2017 by OmniHOU, Hotel Management
Hi Rebecca, Thank you for letting us know about your stay and for the rousing recommendation! We are so pleased to have your loyalty and hope to welcome you back very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 24, 2017
Very helpful and wonderful staff!!! The hotel cleanliness was wonderful and was an overall great experience..
Comment from Hotel Management
Jul 28, 2017 by tadame, Hotel Management
Thank you for taking the time to share your experience related to your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brazoria County , Texas

Nice Stay, but tiresome tv

Posted Jul 24, 2017
Pros: Quiet, great pool area, but it was pretty warm to just stay around the pool all day.
Cons: TV
Location: Plenty to do near by, however, we came to just relax, rest, nap and not "do".....
We enjoyed our stay at the Omni. Clean room. Comfortable bed, very nice amenities. Only glitch: tv didn't respond to the remote. The technician came up 4 times and still couldn't get it to work any better after new batteries, new remote and some adjusting. We basically had to change channels on the tv itself. We were given a complimentary breakfast on our last morning there....which was delicious. We had booked our room in order to just have some down time, relax, ect. Looking back I wished they would've just brought a working tv in and replaced the one we had. We ended up leaving a day early and headed home. Staff couldn't have been nicer, just that darn tv....... Alena Phillips
Comment from Hotel Management
Jul 28, 2017 by tadame, Hotel Management
Thank you for taking the time to share your experience related to your recent stay at our hotel. I am glad to know our staff worked on making it right for you. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston Tx

Great staff

Posted Jul 20, 2017
Pros: The customer service
Cons: The parking area for visitors
Location: Great location
Great experience for a bday weekend stay , celebration was great and overall very satisfy with the staff and the customer service provided. I would definitely recommend this hotel and come back for another weekend. Thank you for letting me check in before time , and having me stayed a few minutes after check out. I was very pleased .
Comment from Hotel Management
Jul 21, 2017 by Tomas Adame, Hotel Management
Thank you for taking the time to share your experience concerning your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Quiet, Quality, Accessible

Posted Jul 7, 2017
The hotel was very quiet and extremely clean with first class service. Great pool and easily accessible to Galleria and downtown.
Comment from Hotel Management
Aug 8, 2017 by OmniHOU, Hotel Management
Hi Fred, Thank you for getting in touch about your stay. We are so happy to hear that you enjoyed your time with us and our convenient location in the heart of Uptown. We will look forward to the opportunity to welcome you back!
4 out of 5
Recommended
for Everyone
by A verified traveler from 70726

Nice place.

Posted Jul 7, 2017
Pros: Location
Cons: Free parking.
Location: Many places to visit, and see. Art , Science Museum's were great.
Nice place, lots of pay for services. $22.00 parking per night abet much.
Comment from Hotel Management
Jul 11, 2017 by OmniHOU, Hotel Management
Hi Mac, Thank you for letting us know about your stay! We are so happy to hear that you enjoyed our convenient location in the heart of the city and we look forward to the opportunity to welcome you back! We also have a number of packages that include free parking and breakfast so feel free to contact us before you book to find out what we have available at a great rate!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Great area to spend time. Enjoy restaurants in area
Comment from Hotel Management
Jul 7, 2017 by OmniHOU, Hotel Management
Thank you for letting us know about your stay. We are so happy to hear that you enjoyed our convenient location in the heart of uptown and look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2017
Excellent, highly recommend it! Great hotel in a great location
Comment from Hotel Management
Jul 3, 2017 by OmniHOU , Hotel Management
Thanks for letting us know about your visit! We are so happy you chose to stay with us and we'll look forward to welcoming you back the next time your travels bring you to Uptown!
5 out of 5
Recommended
for Everyone
by A verified traveler from Beaumont, Tx

A great stay, again.

Posted May 30, 2017
Pros: Valet, rooms, beds, in room coffee, free wifi (Omni Select Customer), Pool, Fitness Center, Black Swan nightclub...everything was great.
Cons: Turn down service shouldn't be at 9:45. That seems a little late....happened both nights we stayed.
Location: Galleria is so close with great restaurants and shopping. Take the hotel shuttle there!
We love The Omni and have stayed here numerous times. It's in a great location and the hotel offers shuttle service which is a great alternative when you don't feel like fighting Houston traffic, especially on a holiday weekend. We love the pool and the fitness center and try to use them both everytime we go. We ordered room service and it was a wonderful, light snack while we were getting dressed to go out to dinner. We had some mishaps with the housekeeping service, but it was just bad timing on everyone's part. Seemed they wanted to clean at 4pm when we were staying another night, but were there at 9am when it was time to checkout....hmmmm. Anyway, it all worked out and we had another fabulous weekend! Oh, and The Black Swan nightclub was again lots of fun and the DJ plays such a great mixture of old stuff and brand new. Definitely don't miss it if you're in town on a weekend night!
Comment from Hotel Management
Jul 3, 2017 by OmniHOU, Hotel Management
Thank you so much for letting us know about your stay! We really appreciate all the feedback and we will look forward to welcoming you back soon! When you return, please feel free to let the Front Desk know what time you would like your turndown so you can have a more personalized experience! Thank you again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 19, 2017 on Hotels