Ratings based on 1,548 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth Tx

Great hotel

Posted Sep 7, 2017
This was a great hotel. It is in great condition and the staff is excellent. My only complaint is they don't have a free parking option but as the same time I feel like my car was in a much more secure area so maybe it is worth 23 dollars a night for parking.
Comment from Hotel Management
Sep 11, 2017 by RSH, Hotel Management
Dear Joseph, We appreciate the wonderful accolades and we thank you for choosing our hotel to serve as your home base during your recent visit to Houston. It was a treat to have you with us and we hope that you can plan a return one day soon. Warm Regards, Royal Sonesta Houston
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Beautiful hotel!!!

Posted Sep 2, 2017
After a long Thursday at work I came home to no power so I decided to look for a hotel. Most properties were completely booked but Royal Sonesta still had some rooms available. I refused to stay at a hotel that didn't have room service so a property such as La Quinta wasn't going to cut it for this stay. I decided to book a king size room here and that is exactly what I got when I checked in. The room was pretty pricey for just one night even through Expedia but well worth it. The check in and check out process was smooth. The lady that checked me in (her name starts with an S that is all I remember) gave me a room on the 9th floor at the end of the hallway with an amazing view! I called room service and Hector took my order for the 44 Farms Burger with fries and crème brûlée for dessert. Both were delicious! My overall stay was wonderful and I would definitely recommend this hotel to anyone who wants to feel like "Royalty" while being away from home.
Comment from Hotel Management
Sep 6, 2017 by RSH, Hotel Management
Dear Arna, The 44 Farms Burger is one that won’t be forgotten and we are thrilled to read that Hector and the rest of our Royal Sonesta team took such great care of you! We are always happy to welcome our Houston neighbors and we thank you for taking the time to share your wonderful review. The pleasure was ours and on behalf of all of us, we hope to welcome you again one day soon, perhaps for dinner at ARA Restaurant, a popular destination with both Houston locals and hotel guests alike. Until we meet again! Warm Regards, Royal Sonesta Houston
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Very nice hotel near shopping district

Posted Aug 28, 2017
I was quite impressed with both amenities and staff effectiveness at the Royal Sonesta Hotel in Houston. The room was quite impressionable and very, very clean. Overall I am quite happy and pleased with the Royal Sonesta in Houston, TX.
Comment from Hotel Management
Sep 1, 2017 by RSH, Hotel Management
Dear Anoline, Greetings and thank you for sharing your review. Your kind comments regarding our team’s ability to create a treasured experience is most appreciated and we hope you can find an excuse to join us again, hopefully, one day soon. Warm Regards, Royal Sonesta Houston
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Great all around,

Posted Aug 23, 2017
Pros: Location
Location: Many restaurants to choose from. Shopping is the best!
Hotel is located in the Galleria area. World class shopping and restaurants are at your finger tips. Hotel staff was very accommodating. Will definitely stay there again.
Comment from Hotel Management
Aug 24, 2017 by RSH, Hotel Management
Dear B.G., We are thrilled to find that we can plan on welcoming you back and we look forward to your return. Your kind words regarding our Royal Sonesta colleagues are most appreciated and on behalf of all of us, we thank you for providing your review. Warm Regards, Royal Sonesta Houston
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Amazing staff and great room. The staff made our experience amazing.
Comment from Hotel Management
Aug 24, 2017 by RSH, Hotel Management
Dear Guest, Your kind words are music to our ears and we thank you for taking the time to share your review. Please plan to settle back in again soon. Warm Regards, Royal Sonesta Houston
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Great experience. Definitely will stay here again.
Comment from Hotel Management
Aug 22, 2017 by RSH, Hotel Management
Greetings, We can’t wait to welcome you back and we thank you for sharing your magnificent review. Yours in Hospitality, Royal Sonesta Houston
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston TX

New and clean, perfect location

Posted Aug 21, 2017
Very good experience, perfect location in the Galleria area, very friendly and a good service, free parking and wifi, very clean and modern
Comment from Hotel Management
Aug 24, 2017 by RSH, Hotel Management
Dear Aless, Your kind words regarding our Royal Sonesta colleagues are most appreciated and we are thrilled you were able to take advantage of our room and parking package which is occasionally offered throughout the year. The pleasure was ours and on behalf of all of us, we hope that you can join us again one day soon. Warm Regards, Royal Sonesta Houston
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Posted Aug 21, 2017
Everything was great. Service and all . Everyone was kind. Good food
Comment from Hotel Management
Aug 22, 2017 by RSH, Hotel Management
Greetings Kalvin, From the food to the gracious hospitality, we aim to impress and we are thrilled to read that we did so with you. It was a treat to serve as your Houston home-base and we hope we can do so again one day soon. Warm Regards, Royal Sonesta Houston
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Very nice hotel

Posted Aug 21, 2017
Hotel was nice and close to everything and everyone in the city. Room was very nice and clean. Nice view. Staff were great as well.
Comment from Hotel Management
Aug 22, 2017 by RSH, Hotel Management
Dear Odoprah, We were thrilled to serve as your home-away-from-home and we thank you for sharing your comments. Our Royal Sonesta colleagues take great delight in making each of our guests feel at home and we are elated that you enjoyed their welcoming spirit. Please plan to settle in again when your travels next bring you back to Houston. Best Regards, Royal Sonesta Houston
5 out of 5
Recommended
for Everyone
by A verified traveler from new orleans la

Posted Aug 20, 2017
Everything was perfect, check in was easy, staff was friendly.. room was neat and clean.
Comment from Hotel Management
Aug 22, 2017 by RSH, Hotel Management
Dear Sydni, We are warmed to find that your experience was flawless from start to finish and we thank you for sharing your marvelous review. The pleasure was ours and we invite you to join us again in the weeks and months ahead. Warm Regards, Royal Sonesta Houston