Ratings based on 215 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Abu Dhabi

Nice

Posted Nov 6, 2017
Nice upscale hotel that is growing old. Room is very clean, equipped and comfortable. The restaurant needs renovation, there is even mold smell around. Breakfast is a la cartel but excellent. Valet parking is 33$ while you park just facing it for 5$ overnight. Overall good experience as I care most for the room comfort.
4 out of 5
Recommended
for Everyone
by A verified traveler from austin,tx

Nice hotel

Posted Nov 5, 2017
Nice hotel. Room service was excellent, food, VIP parking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodland Hills, CA

True five stars hotel.

Posted Oct 23, 2017
Had a great experience and will definitely recommend everyone to stay at this hotel if you go to Houston. Very friendly staff and their customer service is fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Super nice, first class all the way.

Posted Sep 13, 2017
Pros: Decor and service. absolutely first class
Cons: Its all good.
Location: Major shopping area nearby. No worries about the neighborhood. Very safe to walk.
Have to travel a long way to find anything nicer than this. Stay with confidence. Incredible food in and around the hotel. Its all good.
5 out of 5
by A verified traveler from New Jersey

Hotel used for business meeting

Posted Sep 11, 2017
Pros: Staff and appointments in rooms.
Cons: The bar area (the open area and larger, in contrast to a forward area) of the Hotel bar was of a lesser caliber than every other aspect of the hotel.
Staff responded (read as jumped forward affirmatively to any indication) immediately to any question or issue.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Nice hotel in a great location

Posted Aug 22, 2017
Pros: Comforting , clean and a at home feeling
Cons: M wife was allergic to the flowers
Location: Excellent location! Plenty time of activities in close proximity
The staff was extremely pleasant !!! Hotel was beautifully decorated! and clean...
5 out of 5
by Kimberly

This traveler left a rating score only Posted Aug 18, 2017 on Hotels
5 out of 5
by Charles

This traveler left a rating score only Posted Jul 16, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 9, 2017 on Hotels
5 out of 5
by Susan

This traveler left a rating score only Posted Jul 1, 2017 on Hotels