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Hotel and grounds are magnificent. Staff is exceptionally friendly, competent and helpful. Our visit over Thanksgiving was 5 star!
Nice upscale hotel that is growing old. Room is very clean, equipped and comfortable. The restaurant needs renovation, there is even mold smell around. Breakfast is a la cartel but excellent. Valet parking is 33$ while you park just facing it for 5$ overnight. Overall good experience as I care most ...
The room was ok....the view was nice. Not sure that it was worth all the money tho. The host at the restaurant was a little rude, the restaurant staff was a little slow during the breakfast time. Overall, ok service.
Check in was quick and easy, parking is 18 a day and you have to pair your own car sadly. Two elevators In the hotel but they were taking up to 5 minutes to get to you. The hotel staff inside the actual hotel was super nice, although the representatives on the phone particularly Desiree and a few ...
Lovely room. All staff super friendly (except Gloria on the phone, very abrupt). Surprise cake was sent to our room for my daughter's birthday. Parking and breakfast each $22 per day which is a little steep.
Right in the heart of the Galleria. The hotel was in first class shape. The only minor drawback were the pillows - need new ones.
WENT TO HOUSTON FOR A LITTLE SHOPPING, SPECTACULAR DINNER AT TONY'S AND TO WATCH THE 49ERS BEAT THE TEXANS ! ROOM WAS CLEAN AND NICE. ROOM SERVICE ON TIME. PARKING WAS BUSY AND WITH CONSTRUCTION IT TOOK TOO LONG FOR THE CAR TO BE DELIVERED (NO THEIR FAULT) OVERALL I RECOMMEND THIS HOTEL. EASY ACCESS ...
Hotel has spacious sized rooms , great for working on desk. Couch for relaxing and beds are comfortable. Bathroom s are ok could use facelift . Room service and restaurant are very good . Have stayed in many different places this one has been the best.
Amazing... great neighborhood.. easy access to hotel and local businesses.. Just wish somewhere that parking is not included when booked, was only $16 a day. Would stay again and again. Friendly and helpful staff.
Nice hotel near Galleria Mall for shopping for Christmas
So far so good, updating would be nice! Elevator smelled stale, but halls and rooms were ok. Outdated carpeting and drapes, but overall experience was positive.
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