Ratings based on 455 Verified Reviews

3.3 out of 5
61% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

No sleep, free breakfast not stalked

Posted Sep 23, 2017
The room was clean, but the AC unit was making a terrible rattling noise that made us have a very difficult time sleeping. The sink and tub drain were clogged. The hotel comes with a free continental breakfast from 6am to 9am. We were down there by 8am and there was almost no food and no one restocked it.
3 out of 5
by A verified traveler from Dallas

Its a Room

Posted Sep 7, 2017
Pros: cheap and conveniently
Cons: Beds need to be turned or replaced, do something about the smell
Hotel was conveniently located and the room was clean, but the halls smelled like old cigarette and the bed was well broken in and very uncomfortable.
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
We appreciate you giving your feedback about your recent stay and experience with us. Your comments are important to us as we continuously seek ways to improve upon the guest experience.Thank you for taking the time to rate our hotel.
3 out of 5
by A verified traveler

Posted Aug 23, 2017
Wasn't very comfortable and the air conditioning unit didn't work so it was hot and muggy all night. Otherwise I'm sure it's fine for a short stay.
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
We thank you for taking the time to complete our survey. Please do call the attention of our team for your concerns on your next visit. We will do our best to make your next stay a comfortable and enjoyable.Thank you for choosing to stay with us,we hope to see you again to show you a far better experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from Durham UK

On route 66

Posted Aug 18, 2017
Location: On the edge of town but close to gas stations etc
Convienent for R66 travel and the price was right OK for short stay
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
We are glad to hear that you had a pleasant experience. Thank you for leaving a review and we look forward to serving you again.
3 out of 5
by A verified traveler

Posted Aug 12, 2017
Nice to hear a British voice. Room was OK, but could be cleaner.
Comment from Hotel Management
Aug 14, 2017 by Manager, Hotel Management
Many thanks for taking the time to feedback on your recent stay with us. Guest comments are taken immensely seriously and your assessment on the condition of clean will be shared with housekeeping team for immediate attention as this is definitely not the usual standard of service we are held to provide our guests. We hope to have the chance of serving you better soon.
2 out of 5
by A verified traveler from lake charles la

Felt unsafe

Posted Jul 18, 2017
Exterior poorly lit at night. Did not feel safe & secure. Breakfast skimpy & decided to eat elsewhere. Room hot when we arrived & took most of night to cool down ... did not rest well due to being hot.
Comment from Hotel Management
Jul 28, 2017 by Manager, Hotel Management
Your safety is the top of our priority. We assure you that we are taking the safety of all our valued guest seriously. We will address immediately all this issues being metioned, and make sure that corrective actions are to be done. We hope you return to show you a far better experience.
2 out of 5
by A verified traveler

Ok in a clutch

Posted Jul 16, 2017
Quite deteriorated, really needs some remodeling, could hear every sound, especially the from the rooms next to us and above.
Comment from Hotel Management
Jul 28, 2017 by Manager, Hotel Management
We welcome candid feedback from our guests as it help us identify aspect that need our attention. Please know that we value your business, we look forward to serving you again. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2017
Very comfortable bed, liked the free wifi, it was quiet, except for the train right across the road.
Comment from Hotel Management
Jul 21, 2017 by Manager, Hotel Management
Thank you for your feedback on your recent stay at our hotel. We are pleased to know you are happy with the friendly approach of our lovely staff and found the room cleanliness as per your expectation. However, we regret any inconvenience caused to you in regards to the noise from the incoming train near our hotel. We do hope you will give us another opportunity to serve you.
4 out of 5
by A verified traveler

Good stay close to town

Posted Jul 11, 2017
Nice place to stay. Rooms clean & pool was great. Close to down town and in a safe area Breakfast was adequate but not more. Seriously you want a review and keep telling me there isn't enough letters ? I have no more to say
Comment from Hotel Management
Jul 28, 2017 by Manager, Hotel Management
Thank you so much for your detailed and kind review. Indeed, our team work very hard in maintaining consistency with the quality of clean and comfort for our guests to enjoy. We hope to hear from you on your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
Pros: The pool was nice and friendly staff.
Cons: Updating the hotel
The hotel needs updating. The staff was extremely friendly
Comment from Hotel Management
Jul 12, 2017 by Manager, Hotel Management
We welcome forthright feedback from our guests as it help us further improve our offerings. Your review regarding our friendly staff is truly inspiring, thank you very much. I have sent report to management in reference to your feedback on updating our hotel. We will do our best to make your next visit a better experience. Kind regards.