Ratings based on 194 Verified Reviews

2.5 out of 5
21% of guests recommend
2.8 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Breakfast was great with waffles, eggs and sausage. The room was clean and had free wifi.
1 out of 5
by A verified traveler from New Mexico

Posted Sep 19, 2017
We stayed here at Super 8 in Gallup, New Mexico. The room was terrible found bugs in tub and sink running around. Then the next morning my oldest daughter woke up with bed bug bites on her leg and arm. This was not good. Never going to stay here again..
3 out of 5
Recommended
for Everyone
by A verified traveler

Little run down.

Posted Sep 19, 2017
Felt it wasn't kept up. Certain times when people take over a motel they don't put much effort into upkeep.
3 out of 5
by A verified traveler

Posted Aug 24, 2017
Hotel is run down compared to other Super 8 I have stayed at
3 out of 5
by A verified traveler

Posted Jul 13, 2017
Pros: The price.
Location: The location of the hotel was not great. It was near train tracks. You heard the trains and whistles all night. Most nearby businesses closed.
The hotel was old and dated. No one was at the front desk when we arrived or left, you had to call for them. Many business around it were shut down.
2 out of 5
by A verified traveler from Medina County, TX

Hotel 99% empty

Posted Jul 10, 2017
Pros: Comfy beds.
Cons: No way to improve, in a bad location.
It was scary when we pulled over to park, as there were no other customer cars at all! After much debate, we stayed only because we parked our cars right outside our windows. We used pool and it was indoors, and had it all to ourselves. We stayed there because it was pet friendly, but there was not any green space to take the dogs to do their business. The restaurant next door was all boarded up too. In the morning, about 3-4 other customers did check in too. the ice machine was on second floor. It was not air conditioned as they were not even using those rooms any more. Oh, and it was right across the train tracks.
5 out of 5
by Michelle

This traveler left a rating score only Posted Jul 8, 2017 on Hotels
3 out of 5
by Vanessa

Posted Jun 27, 2017 on Hotels
The overall cleanliness was ok. The bed skirt had dark stains on them. The AC froze over. The curtains were broken and had paint on them. I had to use a hair clip to keep them closed.
Comment from Hotel Management
Jul 1, 2017
Thanks for taking time to tell us about your stay.
5 out of 5
by Chris

Posted Jun 25, 2017 on Hotels
Great hotel
Comment from Hotel Management
Jul 1, 2017
Thanks we applicate your comment .
2 out of 5
by Denise from NM

Will not stay again.

Posted Jun 24, 2017 on Hotels
Had to call for somebody to check us in and out. Was charged extra once there. Second floor was hotter inside than outside, the heated pool room was vented to the hallway. There was a constant shrill beeping from the hall.
Comment from Hotel Management
Jul 1, 2017
sorry we could not make stay comfortable. we applicate your comment and trying our best to make every guest stay comfortable.